guys...my parents just bought a red fiesta...was wondering...our cars do not come with these rims...almost same design as the rims we get on some focus and mondeo...where can we get them?? also...did any of u guys rewrap ur seats with leather? how much?


This post has been edited by chuakz: Feb 11 2011, 02:44 PM

LYN dont rike fiesta?

I like it but will never buy it with it's current 'Malaysian-ised' specs.

at this price range...it has countless features that other cars lack...voice control, phone and so on..

Haih ... I so wanna get this car but kinda tight on budget ... Will go test drive this car this saturday just for the fun of it ...

To those who have this car ... NAIS !!!!!!

xD

ASEAN-ised, you mean? Since it's CBU Thailand.

AutoAlliance Thailand's plant in Rayong builds for the ASEAN region. I'd assume that what we get here is the same in other SEA countries. Don't know if export markets go further from there since there's another Fiesta plant in Nanjing.

ford produces nice cars, but the service is so lousy.

not to splash cold water on current owners of fiesta or any other ford owners atm, but i've had one too many bad experiences with my focus.

they claim to give you 100k km warranty, but some parts are limited to 30k. That's fine, but firstly they don't tell you upfront which parts (it's not in the warranty book or the contract). Secondly, they won't tell you after you have bought your car and require service. They just bill you and say 'all parts warranty are on a case-to-case basis'. They don't provide you with a list of parts covered, and refuse when you request from them, though it is clearly your consumer right to receive it! Talk about unscrupulous way of doing business! Contrast that to another conti car, VW, a full list of covered parts on their website, upfront before you buy... ethics difference is like heaven and earth.

Not only that, auto-connexion over-charge you on parts. You get parts outside of auto-connexion for 30% the price - not 30% off, it's one-third the price!! As an example of how expensive parts may be, a ford focus bearing costs 1200 bucks. That's more than what you will spend on a beemer or a merc!

I got to know a lot of the mechanics and non-management staff at the PJ service centre, and all (yes, all) of them would say the same thing: "nasi lemak" mentality looking to reap short term profits, sacrificing reputation. The nasi lemak mentality have no regard to consumer rights or doing the right thing.

Why you may ask, why they do this at risk of long term reputation. THe answer is the idiocy of nasi lemak management at Sime Darby. WHen they negotiated the deal to take over the Ford Malaysia business with Ford global, they forgot to use spare parts as a leverage negotiation point - resulting in ad-hoc contracts at exorbitant prices from Ford Global. IDIOTS!

TLDR version: Ford = Great cars. Ford Malaysia service = vomit blood and bleeding money.

I'm sorry fiesta owners, not to hijack this, but I thought that potential buyers should think very very very carefully before taking this step. My focus was a huge mistake, I hope you don't repeat mine.

Thanks.

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Added on February 27, 2011, 3:59 pmjust wanted to add a little more. it's oft said that all car services are terrible. auto connexion isn't just slow, and non-responsive, but they deny you of what is rightfully yours - parts. the whole point of getting a new car is to benefit from the warranty, worry free about the parts. have you ever been denied of - not just the parts - the warrantable parts list?! it's a whole different level of sh!ttyness. I've owned protons and peroduas which were less troublesome.

This post has been edited by pwncake: Feb 27 2011, 03:59 PM

Ya meh, even i modified my car, they still change for me and ask me not to modify again.. It depends which service centre you go dude.

Sorry out of topic.

Thanks for the input man... I was in decision to buy a car and the Focus was shortlisted, with 0% interest for the petrol variant and I heard RM10k discount for TDCI sedan models plus 3 years (it's actually only 60k km) free service...

It's really sad to see them screw themselves like this. These days with the internet, word spreads very fast and thanks to your feedback, I think I would decide against buying a Ford regardless of how well and comfy the drive is. On the subject of parts, mind sharing which parts broke down and needed replacement? How much do they charge you for it? what other problems did you face with Auto Connexion? I think these info would further assist other people to evaluate before buying a certain car make.

What about Penang Branch Ford? Any complains?

I think they heard you...look at this. It does tell you what is covered.

Ya, may it's Sime Darby style...
Ford (telstar manual) has been good work horse to my parent, but about to scrap after running 500k+ km without overhaul gearbox/engine (even though timing belt snapped twice due to fake belt).
Hopefully Malaysian service quality (which I feel seriously lake of) can improve over time.

SIme is GLC, they simply dont care.

I dunno on this point...

Along with my deciding between the Fiesta and the Forte in the other thread, I've been asking around about SDAC and Naza as well.

Just like how some (emphasis) people have been saying that Naza/Kia have improved by a fair bit lately, after the Kia Picanto fiasco, many existing Ford owners have also said that SDAC have improved as well, with a change of management and operation personnel.

The way I see it is that the Fiesta, with all the publicity and orders it has been getting, is SDAC's one good chance to bring Ford back into the mainstream of the Malaysian automotive market, after so many years (decades?) of being 'half dead'.

If they don't buck up now, they don't stand a chance at succeeding at upcoming Focus, Mondeo and C-Max launches. After all, they don't have the benefit of explicit government protection like Proton and Perodua do.

Drove it once and I think it is a really a nice car to drive around. Sit at the back as passengers for a few times and I have to say it is super uncomfortable.

to all fiesta owner..
it is time for us to make our own club here in lyn..
i am real jealous seeing all those car club having fun with their toys..
i urge..hehe

Scarily enough, I think they have a whole forum site to themselves

Fiesta Club Malaysia

Sorry for the late reply.

I have had my bearing, aircond, belt rear suspension (can't remember which part), drive shaft and fuel pump issues.

Total damage so far (although still with warranty): RM3000++.

This is the thing about auto-connexion: the mechanics are very good. They are helpful and often knowledgeable. In fact if you know some well enough, they will tell you don't bother claiming warranty because they will charge you anyways and point you to third-party providers. The issue is the management itself. They are totally non-transparent and very obvious they are trying to rip you off. In fact, there is an unspoken rule (in both PJ and Penang SC) that mechanics cannot advise you on what parts are broken or what is to be replaced - the management and only the management may speak directly to you and advise you what to do.

Pause for a moment, and think: why can't the obviously knowledgeable, qualified people advise you on YOUR car? Why when I want to know EXACTLY what is wrong with my car, I have to pull the mechanic one side and speak to them in a hush-hush tone? Something is clearly wrong with the way they do business, if they restrict the line of communication to one person.

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Added on March 5, 2011, 5:46 pmSame problem. Good and honest mechanics. Infact one of them told me don't bother living with one for too long, SDAC will kill you with the maintenance.

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Added on March 5, 2011, 5:54 pmI saw that before I went to the workshop for my major maintenance. It's totally useless. The issue is: what parts are covered, and what parts are not?

For example, when my drive shaft broke down this is what they said (absolute shocker):

SDAC: Sir, you have an issue with drive shaft/

Me: Oh? What happened?

SDAC: One of the protective gaskets broke, and will have to be replaced.

Me: Oh alright then. How long will it take? (i assumed at this point it was covered by the warranty).

SDAC: Very quick. Only 1 day. Leave your car here and you can get it back by tomorrow.

Me: Oh... okay la, no choice...

SDAC: Okay Sir. It will cost 750 for the repair

Me: Warranty? Service only so expensive ah?

SDAC: Sorry Sir. The part replaced is not covered under the warranty.

Me: Whatt??? It's the drive shaft! Where is your list of warrantable items?

SDAC: Uh, we don't have the list here. It's with our upper management. But we called just now, and they said the part broken down is not covered. Not ALL the drive shaft parts are covered. It's case by case basis...

Me: So... you are meaning to tell me, you cover the drive shaft, but not all parts of the drive shaft. So which parts of the drive shaft are covered and which parts are not?

SDAC: Umm.. sorry sir, we can't tell you that. We also don't have the list, the upper management will decide on a case by case basis...

Me: ....


Just talking about this makes me throw up a bit in my mouth. Now put yourself in my position and think how much misrepresentation there is based on the link you just showed me.

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Added on March 5, 2011, 6:00 pmAgain, to emphasise: if you can deal with these guys (nothing short of having a lawyer on standby to deal with them), by all means get a Ford - wonderful wonderful cars. Brilliant to drive.

But ownership of a car is more than the car, it's also the after service. SDAC is simply not the place to go. Parts deprivation worse than long hours of waiting - it hurts your wallet and your heart. If you can fork out a little more, please go VW Polo. Have a friend who owned it for a while and had some parts replaced - zero fuss. Car in, car out. Any issues, point straight to the extensive list of covered parts in their website.

This post has been edited by pwncake: Mar 5 2011, 06:00 PM

Just has a bad experience with one of the sales staff at the Ford Roadshow at The Curve in Mutiara Damansara, when I went to look at the Ford Fiesta (again) earlier today.

I mentioned that I was a little concerned because the Fiesta with the dual-clutch 6-speed DuraShift auto was pretty new and untested. He outrightly lied and said that it has been around in UK for 2+ years. I told him that the DuraShift transmission AND the 1.6L petrol engine isn't even CURRENTLY available for purchase in UK models. Both were brought out for the US and SEA markets, and just MAY be available in UK from this year onwards . He shut up immediately and made excuse to get out of the car.

I mean, I understand sales staff trying their very best to earn their commission, but to outrightly lie made me a bit angry . If you don't know about something the customer brings up, just say so. SDAC needs to seriously reconsider their sales techniques. Pretty tempted to go back and take a picture of him and post it

If I end up with a Fiesta, that particular guy is NOT getting the commission. Maybe I will sit all 7-8 of their sales staff and do quiz on Fiesta. Person with the most correct answers, and who lies the least will get the commission from my booking

I really hope there's some from SDAC PJ lurking about this forum, reading this thread.

This post has been edited by tritonite: Mar 5 2011, 09:02 PM

SDAC only has 1 problem, their gomen GLC mentality. Dont be surprised when u do not see Focus ( one of the best handling car in C segment) and mondeo ( james bond drove this in casino royale) on our road. Mondeo is as rare as F430 in msia.

Fiesta seems to have a better future is due to its fresh look and its relatively cheaper price. but given the way SDAC doing business, i wont go near it, be it focus tdci or fiesta.