i do not agree..i have had service from proton, toyota and honda. I can say proton service sucks. Toyota is good. Honda, so far still okay. That's why I won't buy any proton anymore. Cause the service sucks. Toyota service, you can see they have good standards implementation through out. It's all part of their quality service control. If that also you say service sucks then you open SC, I send my car to you for service.