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 Maxis iPhone 4 Launch Sept 23th @ THE GARDENS, Q&A..READ THE FIRST POST...

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bearbearhong
post Sep 25 2010, 10:06 AM

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QUOTE(tanmat @ Sep 25 2010, 10:02 AM)
dun have to give up :-)

Go later (perhaps after 11am) after the first group for session has cleared, get your number quickly and come back later in the evening. Based on yesterday events even if your number has been missed as long as it was for the SAME day you can get in if you speak to the maxis staff.

Cheers
*
Thanks bro, I have lost d enthusiatism, thinking of d crowd, d parking -.-" , gonna try ge it from center tomolo...
echobrainproject
post Sep 25 2010, 10:08 AM

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I'm in the hall
PHI_1.618
post Sep 25 2010, 10:11 AM

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beavis68
post Sep 25 2010, 10:11 AM

I want my chicken Picata!! r u threatening me?
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QUOTE(yezhacolic @ Sep 24 2010, 11:52 PM)
My day is as below :

12am reached entrance and requested for number. Didn't bother to give me one, asked me to come again @ 1.30pm++

Officially collected Q number @ 1.07pm

Waited until 8.30pm before my turn to collect i4 and make payment.
Total time wasted : 8.30 hours.

p/s : My picking time was scheduled 2pm- 6pm, wtx ended making me wait for so many hours.
*
my journey to maxis ip4:

@register for pre-launch 12am - 4am, 24/09/2010.

@get in "Q" at 8.30pm, 23/09/2010

@10.30am get the ticket number (3073) and they allowed us into the waiting hall

@12.20am manage to go into the ballroom but they cannot process my transaction, maxis cs come n assist me and told me to come back the next day,

@1.30am left Garden MV.

25/09/2010
@7pm went to Garden and straight went in to the purchasing counter with my fren.

@manage to signup 12months contract of Ivalue and get instant rebate of RM400, + RM200(prepayment). good deal from maxis. and did get few unit outright.

@9.30am left Garden MV. (the reason i get rebate is, they mixed up my booking)

sl7707
post Sep 25 2010, 10:11 AM

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QUOTE(feiyee @ Sep 25 2010, 09:42 AM)
To those bro not in 10am slot , have u give up?
*
They help me fill the form now wait for ticket.
hellwaker
post Sep 25 2010, 10:13 AM

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QUOTE(echobrainproject @ Sep 25 2010, 10:08 AM)
I'm in the hall
*
How does the hell looks like share some pictures tongue.gif

This post has been edited by hellwaker: Sep 25 2010, 10:14 AM
hakim_radzuan
post Sep 25 2010, 10:15 AM

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hows the crowds?
dan2020
post Sep 25 2010, 10:23 AM

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When i was there, the hall was split into stations.

The first few counters was to process and register the customer details.

The next few are to pay and get the iPhone.

The last is to activate the iPhone and touch it for the first time!

The hall has got seats in the middle with the tables and CS surrounding it with an exit door at the back. All over the hall there are posters of the iPhone and LCD screens flashing numbers as well as adverts of the iPhone4.

If you go back a few pages there's a forumer who posted pictures from last night.

FYI - the OS for the iPhone 4 is 4.0.2. So no you-know-what for the time being smile.gif
mmmbop
post Sep 25 2010, 10:27 AM

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I've gone through the madness last night. Slot of 2pm but only able to come at 4pm. Given 4029. Was asked to come back at 8pm. Returned back only to see another 300+ waiting list. Send back crying daughters home. Return back at around 12.30am. Missed number by just 1 person. Complete all the deals including the free SIM cutting service. Then, go through another painful casing browsing outside the hall. Finish choosing INCIPIO dermashot and a regrettable purchase of the yellowish CoolDaddy antifingerprint SP (too tired, at night and just wanna protect the phone. So doesn't really see the tone color. A quick comparison to my Powersupport antiglare+antifingerprint reveals a stark difference). Done all deals at 2am and gone back home at 2.30am..

Phew.. A happy iPhone 4 32 GB Black owner
slickz
post Sep 25 2010, 10:32 AM

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QUOTE(mmmbop @ Sep 25 2010, 10:27 AM)
I've gone through the madness last night. Slot of 2pm but only able to come at 4pm. Given 4029. Was asked to come back at 8pm. Returned back only to see another 300+ waiting list. Send back crying daughters home. Return back at around 12.30am. Missed number by just 1 person. Complete all the deals including the free SIM cutting service. Then, go through another painful casing browsing outside the hall. Finish choosing INCIPIO dermashot and a regrettable purchase of the yellowish CoolDaddy antifingerprint SP (too tired, at night and just wanna protect the phone. So doesn't really see the tone color. A quick comparison to my Powersupport antiglare+antifingerprint reveals a stark difference). Done all deals at 2am and gone back home at 2.30am..

Phew.. A happy iPhone 4 32 GB Black owner
*
Yeah powersupport rocks! rclxm9.gif I passed my dad's powersupport film for him to put on his iphone and the film
Applicator guy perasan like damn this one feels different!

This post has been edited by slickz: Sep 25 2010, 10:33 AM
PHI_1.618
post Sep 25 2010, 10:37 AM

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New system they having. U get ur number, register at the counter and get ur phone in another counter...
penman
post Sep 25 2010, 10:44 AM

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@Collection counter now. Very slow. They r tire.
sl7707
post Sep 25 2010, 10:47 AM

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i,m 2pm slot. I get the ticket already. Do they check my detail about 2pm again?
bizness
post Sep 25 2010, 10:55 AM

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Maxis takes their own sweet time handling customer..Was damn fed up with Maxis yesterday..They said to come back on 3 hrs time..I was kindda pissed off at that time..After 3hrs,the number is still going damn slow..So I waited for another 4hrs till I got my iPhone4..Damn tiring day for me yesterday..
devil1503
post Sep 25 2010, 11:00 AM

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QUOTE(mlthum @ Sep 25 2010, 05:50 AM)
Sharing:
1st!!!! 2 thumbs up for the onsite cs assist especially the pretty cs @ the counter!

Registered for the 6pm-10pm slot (24th Sept 2010), reached The Garden ballroom @ 5:15pm. Bump up with cs1 then i told him i'm MOC(maxis one club member) and is there a priority queue? Answered given by cs1 was today all invited cust are moc &^%(*&)(*&^*. Ok fine then guided by c1 and proceed to the entrance, then was question by another cs2 (what is ur slot) while walk along the queue lane, then adviced by cs2 either now take the ticket # n go home n back again in 7hrs later or wait until monday to get ur iphone4 in any maxis center.... that time i was like danm wtf *&^&*()&(....

OK fine, while this cs2 talk talk talk, i told him i do have moc member n is there a priority queue? so cs2 stop a while n said let him check n no gurantee the waiting duration is how long. so walk over to the entrance togerther with cs2 where the number machine and here cs3(pretty chick) come into picture. cs2 tell cs3 i'm moc member n without any query cs3 press the number under the moc category. number printed out n i saw is 2*2* and the current number printed is 2*1*. Asked cs3 what is the current number, and she told me is 2*1* means my number is only less than 5 ahahhaahah... bumb into the hall and now stop by cs4 to fill up iphone 4 collection checklist... without delay wait for about 15mins then my turn...

* received call from maxis at around 6pm to inform that due to long queue, adviced me not to come as per my registered slot n got to collect the phone @ sunway pyramic on this sunday 6-10pm... hahaha that time i don't even borther what she said as i already got the phone in hand ahhahahaha

Summary the whole process is only taking me less than an hr time! and yes i got my iphone4!

Gd luck..... for the next 2 days slots.....
*
Hi, mind sharing your booking number ar? coz the cs staff says only booking number starts with MOCxxxx can get into the maxis one club lane...
objectifyme
post Sep 25 2010, 11:00 AM

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QUOTE(bizness @ Sep 25 2010, 10:55 AM)
Maxis takes their own sweet time handling customer..Was damn fed up with Maxis yesterday..They said to come back on 3 hrs time..I was kindda pissed off at that time..After 3hrs,the number is still going damn slow..So I waited for another 4hrs till I got my iPhone4..Damn tiring day for me yesterday..
*
But I think they work as fast as they can. A lot of the problem seemed to be with the customers who were asking too many questions.

What Maxis should've probably done was create a good number of express lanes and leave the rest to people who want to ask questions. That would've surely eased up the slowness.
NoN@me
post Sep 25 2010, 11:01 AM

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any of you didn't tear off the original plastic yet? i really fedup of install new sp.... u know.... there are always small white dust go into the sp....and u will see dot dot dot dot after placing.......
Benjamoon
post Sep 25 2010, 11:05 AM

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Hi...just wanna ask abt the demo set...by updating or restoring the demo set, will it become like a normal set after that?
psywex
post Sep 25 2010, 11:07 AM

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Heard that they start sms/calling people on 6-10 pm to come to maxis center tmrw instead of tonite.. Anyone can verify this?
m|key
post Sep 25 2010, 11:10 AM

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My slot is 6-10. No call and no SMS

This post has been edited by m|key: Sep 25 2010, 11:11 AM

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