QUOTE(Glamourousfit @ Aug 21 2011, 05:33 PM)
Just imagine what happen if the ppl is buta huruf, dun even know how to use the kiosk.Not computer savvy.The makcik n pakcik, the blind, OKU...I really pity these group of ppl. No money no service. I think AA is not going extra mile if u dun pay them. Next time, u press the button for service while on board u got to pay oso RM5, use toilet also go to pay. Wanna use toilet tissue oso got to pay....
Added on August 21, 2011, 5:44 pmM pissed not because I dun have a pc nor because I dun have d money. But they must consider, this is not a value added service. Got to consider some ppl who are not computer savvy.They probably called someone to book for them like those ppl from village.And they called someone for help who are not near them.They may be also probably buta huruf. Why wanna charge for just a simple procedure to check in. How abt the blind, OKU etc...
Then AA already hired so many staff currently to be at the counter, either they loose job one day or gaji buta. Who pay them all this while.
You know what? You DO pay for service, that is what first class & business class for right? Did you know that MAS is charging for choosing your seat #? They are a full commercial airline with expensive fares and yet you have to pay extra for choosing a certain seat.
No, I don't think AA will go the extra mile when you have paid for a cheap fare. Face it, an LCC is an LCC.
If they keep considering about this and that, I think in the end when AA go bankrupt, there will be another person saying 'Why AA must go bankrupt, their tickets are so cheap. Now we can't fly to London anymore because we can't find fares that will be as cheap as AA.'
Well, that one you need to as AA HR dept. I would not be able to answer why they 'hire' so many staffs.
This post has been edited by Shazzac: Aug 21 2011, 06:26 PM