Starcraft 2 Troubleshooting thread, Check first post for possible solutions
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 Aug 17 2010, 07:04 PM
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Junior Member
12 posts Joined: May 2007  
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this sc2 is a bit bullshit....too much thing they require to play a game...need internet connection la ..setting here and there
i buy the game 3 day already...but still cannot play...when i open sc2 and it start download patch then it will clash my home internet connection .... after i uninstall the game every thing go fine.....give me headache only..spend the money but buy a piece of shit. |
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Aug 17 2010, 07:30 PM
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Senior Member
1,019 posts Joined: Nov 2006
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QUOTE(crazyseng @ Aug 17 2010, 07:04 PM) this sc2 is a bit bullshit....too much thing they require to play a game...need internet connection la ..setting here and there can you sell the game to me half the price?i buy the game 3 day already...but still cannot play...when i open sc2 and it start download patch then it will clash my home internet connection .... after i uninstall the game every thing go fine.....give me headache only..spend the money but buy a piece of shit.  |
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Aug 17 2010, 09:56 PM
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Newbie
0 posts Joined: Aug 2010
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Hey, just a question here.
I just want to know how long it takes to download the B-Net client onto the system? My cousin claimed that it took a whoopin 40 hours to get it done. Is this true? Also, I'm planning to get the game once I got my new PC (potential specs here: http://forum.lowyat.net/topic/1516787). Is there anything I need to know while installing/playing the game? Sorry for being out-of-date here, I've not bought any new PC games since Hitman: Contracts, which is like 6 years old now.  |
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Aug 17 2010, 11:53 PM
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Newbie
0 posts Joined: Aug 2010
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Hi guys, not sure if this is the correct thread but its the closest i can get.
As i'm planning to upgrade my graphic card to play SC2, how can i know if my motherboard is compatible with the graphic card bought? Motherboard Specs Manufacturer : Dell Inc. Model : 0WG864 Graphic Interface Version : PCI-Express (Link Width :x16, Max. Supported x16) For the graphic card, i'm planning to buy the GeForce 9800 GTX. Any other graphic card recommendations are gladly welcomed of course. Hoping to play SC2 smoothly on high settings using my rig below: Intel® Pentium® D CPU 2.80GHz 2 GB RAM Windows XP SP3 p.s: Sorry for being a newb in computers, still learning hard. :S |
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Aug 18 2010, 10:32 PM
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Junior Member
565 posts Joined: Oct 2007 From: MARS
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did starcraft 2 support sli ? currently use two gtx460 ...at cinematic there fps drop till very low
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Aug 23 2010, 08:41 PM
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Senior Member
3,494 posts Joined: Jan 2003 From: Nosgoth
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Guys, my friend who also installed SC 2 was playing fine for few days but now it suddenly show some error when he launch the game:
QUOTE #----------------------------------------------------------- # System started at 2010-08-22 14:29:21.7109 # system: KEN-PC #----------------------------------------------------------- 14:29:21.7243 Blizzard Core Exception: memory access violation Native Exception Code: 0xc0000005 Exception Address=004BF240 EAX = 0x7cfef8fc EBX = 0x12e79c ECX = 0xd13000 EDX = 0x890c3331 EDI = 0xd12af0 ESI = 0x12e79c ESP = 0x12e6fc EBP = 0x12e738 EIP = 0x4bf240 EFLAGS = 0x10246 #----------------------------------------------------------- # System started at 2010-08-22 14:54:48.1637 # system: KEN-PC #----------------------------------------------------------- 14:54:48.1643 Blizzard Core Exception: memory access violation Native Exception Code: 0xc0000005 Exception Address=004BF240 EAX = 0x7cfef8fc EBX = 0x12e79c ECX = 0xd13000 EDX = 0x890c3331 EDI = 0xd12af0 ESI = 0x12e79c ESP = 0x12e6fc EBP = 0x12e738 EIP = 0x4bf240 EFLAGS = 0x10246 #----------------------------------------------------------- # System started at 2010-08-22 14:55:07.8981 # system: KEN-PC #----------------------------------------------------------- 14:55:07.8988 Blizzard Core Exception: memory access violation Native Exception Code: 0xc0000005 Exception Address=004BF240 EAX = 0x7cfef8fc EBX = 0x12e79c ECX = 0xd13000 EDX = 0x890c3331 EDI = 0xd12af0 ESI = 0x12e79c ESP = 0x12e6fc EBP = 0x12e738 EIP = 0x4bf240 EFLAGS = 0x10246 #----------------------------------------------------------- # System started at 2010-08-23 12:13:30.7420 # system: KEN-PC #----------------------------------------------------------- 12:13:30.7886 Blizzard Core Exception: memory access violation Native Exception Code: 0xc0000005 Exception Address=004BF240 EAX = 0x7cfef8fc EBX = 0x12e79c ECX = 0xd13000 EDX = 0x890c3331 EDI = 0xd12af0 ESI = 0x12e79c ESP = 0x12e6fc EBP = 0x12e738 EIP = 0x4bf240 EFLAGS = 0x10246 #----------------------------------------------------------- # System started at 2010-08-23 12:13:54.8513 # system: KEN-PC #----------------------------------------------------------- 12:13:54.8520 Blizzard Core Exception: memory access violation Native Exception Code: 0xc0000005 Exception Address=004BF240 EAX = 0x7cfef8fc EBX = 0x12e79c ECX = 0xd13000 EDX = 0x890c3331 EDI = 0xd12af0 ESI = 0x12e79c ESP = 0x12e6fc EBP = 0x12e738 EIP = 0x4bf240 EFLAGS = 0x10246 #----------------------------------------------------------- # System started at 2010-08-23 12:14:04.7734 # system: KEN-PC #----------------------------------------------------------- 12:14:04.7742 Blizzard Core Exception: memory access violation Native Exception Code: 0xc0000005 Exception Address=004BF240 EAX = 0x7cfef8fc EBX = 0x12e79c ECX = 0xd13000 EDX = 0x890c3331 EDI = 0xd12af0 ESI = 0x12e79c ESP = 0x12e6fc EBP = 0x12e738 EIP = 0x4bf240 EFLAGS = 0x10246 #----------------------------------------------------------- # System started at 2010-08-23 12:21:36.7107 # system: KEN-PC #----------------------------------------------------------- 12:21:36.7393 Blizzard Core Exception: memory access violation Native Exception Code: 0xc0000005 Exception Address=004BF240 EAX = 0x7cfef8fc EBX = 0x12e79c ECX = 0xd13000 EDX = 0x890c3331 EDI = 0xd12af0 ESI = 0x12e79c ESP = 0x12e6fc EBP = 0x12e738 EIP = 0x4bf240 EFLAGS = 0x10246 #----------------------------------------------------------- # System started at 2010-08-23 12:22:25.3544 # system: KEN-PC #----------------------------------------------------------- 12:22:25.3548 Blizzard Core Exception: memory access violation Native Exception Code: 0xc0000005 Exception Address=004BF240 EAX = 0x7cfef8fc EBX = 0x12e79c ECX = 0xd13000 EDX = 0x890c3331 EDI = 0xd12af0 ESI = 0x12e79c ESP = 0x12e6fc EBP = 0x12e738 EIP = 0x4bf240 EFLAGS = 0x10246 #----------------------------------------------------------- # System started at 2010-08-23 12:22:34.6982 # system: KEN-PC #----------------------------------------------------------- 12:22:34.6987 Blizzard Core Exception: memory access violation Native Exception Code: 0xc0000005 Exception Address=004BF240 EAX = 0x7cfef8fc EBX = 0x12e79c ECX = 0xd13000 EDX = 0x890c3331 EDI = 0xd12af0 ESI = 0x12e79c ESP = 0x12e6fc EBP = 0x12e738 EIP = 0x4bf240 EFLAGS = 0x10246 #----------------------------------------------------------- # System started at 2010-08-23 12:23:52.1984 # system: KEN-PC #----------------------------------------------------------- 12:23:52.1988 Blizzard Core Exception: memory access violation Native Exception Code: 0xc0000005 Exception Address=004BF240 EAX = 0x7cfef8fc EBX = 0x12e79c ECX = 0xd13000 EDX = 0x890c3331 EDI = 0xd12af0 ESI = 0x12e79c ESP = 0x12e6fc EBP = 0x12e738 EIP = 0x4bf240 EFLAGS = 0x10246 #----------------------------------------------------------- # System started at 2010-08-23 12:24:31.6671 # system: KEN-PC #----------------------------------------------------------- 12:24:31.6675 Blizzard Core Exception: memory access violation Native Exception Code: 0xc0000005 Exception Address=004BF240 EAX = 0x7cfef8fc EBX = 0x12e79c ECX = 0xd13000 EDX = 0x890c3331 EDI = 0xd12af0 ESI = 0x12e79c ESP = 0x12e6fc EBP = 0x12e738 EIP = 0x4bf240 EFLAGS = 0x10246 #----------------------------------------------------------- # System started at 2010-08-23 12:25:38.3702 # system: KEN-PC #----------------------------------------------------------- 12:25:38.3706 Blizzard Core Exception: memory access violation Native Exception Code: 0xc0000005 Exception Address=004BF240 EAX = 0x7cfef8fc EBX = 0x12e79c ECX = 0xd13000 EDX = 0x890c3331 EDI = 0xd12af0 ESI = 0x12e79c ESP = 0x12e6fc EBP = 0x12e738 EIP = 0x4bf240 EFLAGS = 0x10246 #----------------------------------------------------------- # System started at 2010-08-23 12:35:19.5734 # system: KEN-PC #----------------------------------------------------------- 12:35:19.5738 Blizzard Core Exception: memory access violation Native Exception Code: 0xc0000005 Exception Address=004BF240 EAX = 0x7cfef8fc EBX = 0x12e79c ECX = 0xd13000 EDX = 0x890c3331 EDI = 0xd12af0 ESI = 0x12e79c ESP = 0x12e6fc EBP = 0x12e738 EIP = 0x4bf240 EFLAGS = 0x10246 Definitely ori game, coz I'm the one buy this game for him so I knew it's ori  This post has been edited by Vorador: Aug 23 2010, 08:43 PM |
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Aug 24 2010, 11:10 AM
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Senior Member
1,088 posts Joined: Jan 2003 From: xxxBarcodexxx Status: Shuffling 
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QUOTE(rocket_jet @ Aug 13 2010, 02:40 PM) Okay thanks for info. automaticOne more thing is, after installing, the game ask you to patch. How to patch? Does it run automatically? Sorry for being ignorant on this  Now, my customer tell me he can't press the run button......faint  |
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Aug 24 2010, 11:16 AM
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Elite
7,826 posts Joined: Jan 2003 
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I used to have darn a lot issues with SC2 as well, best solution I did was, re-installed my Windows and everything worked fine!
One of the causes was that I tried to use those optimizing softwares which sort of screwed up my PC TCP settings which causes SC2 to crash and not even detect the internet. |
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Aug 24 2010, 11:33 AM
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Junior Member
61 posts Joined: Jul 2007
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QUOTE(HaruPuhi @ Aug 17 2010, 11:53 PM) Hi guys, not sure if this is the correct thread but its the closest i can get. Hi,As i'm planning to upgrade my graphic card to play SC2, how can i know if my motherboard is compatible with the graphic card bought? Motherboard Specs Manufacturer : Dell Inc. Model : 0WG864 Graphic Interface Version : PCI-Express (Link Width :x16, Max. Supported x16) For the graphic card, i'm planning to buy the GeForce 9800 GTX. Any other graphic card recommendations are gladly welcomed of course. Hoping to play SC2 smoothly on high settings using my rig below: Intel® Pentium® D CPU 2.80GHz 2 GB RAM Windows XP SP3 p.s: Sorry for being a newb in computers, still learning hard. :S I think your processor will be the bottleneck as RTS is more processor intensive. The game will runs smoothly for all campaign mode but will drag on massive 4 vs 4 battle on the internet. Graphic card 9800 is just on the border line. It works but not in ultra setting. Why that particular card? I believe you can get better bang with a little extra money. not sure if i can post links here but u can get some nice info on the us.battle.net technical support.  Added on August 24, 2010, 11:40 am QUOTE(Vorador @ Aug 23 2010, 08:41 PM) Guys, my friend who also installed SC 2 was playing fine for few days but now it suddenly show some error when he launch the game: memory access violation = programming error?Anyone has any idea? Repair liao also no use. Definitely ori game, coz I'm the one buy this game for him so I knew it's ori reinstall will fix it? This post has been edited by pakabluegun: Aug 24 2010, 11:40 AM |
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Aug 24 2010, 09:40 PM
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Newbie
0 posts Joined: Aug 2010
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@pakabluegun
Firstly, thanks for the reply. Well, actually i just chose the GeForce 9800 GTX because in the Starcraft Rig thread, i saw a poster that has an almost similar rig to mine so i thought that it might be a good choice. The website you introduced was helpful in explaining different graphic cards performances in SC2. Well, the main problem i have now is i still do not understand whether my motherboard is compatible with all the upgrades needed (processor or graphic card).  I am just hoping that a peak upgrade limited by my motherboard will allow me to play SC2. Not really willing to spend on a new motherboard. Thats like buying a new computer right? :S This post has been edited by HaruPuhi: Aug 24 2010, 09:43 PM |
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Aug 25 2010, 04:48 PM
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Junior Member
61 posts Joined: Jul 2007
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HaruPuhi, most graphic card will work but make sure your power supply have enough power to supply to the graphic card and that the card actually fits inside your desktop casing as some graphic card are quite long. If you are buying nvidia there is less worries on the power but do a CPUZ printout to your hardware shop if you are going for the ATI which are more power hungry in general. Also know that it is pointless to get a top tier graphic card as your processor will not be able to *draw that fast.  I am also a budget gamer and i just upgraded my RAM and graphic card to play SC2. thus i know a little of this things.for your reference » Click to show Spoiler - click again to hide... «
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Aug 25 2010, 04:55 PM
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Senior Member
1,910 posts Joined: Feb 2006 From: KL 
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QUOTE(HaruPuhi @ Aug 17 2010, 11:53 PM) Hi guys, not sure if this is the correct thread but its the closest i can get. I'm using Geforce 9800 GTX+ too. You could push to ultra but the fps will drop when there are lots of units so I'm satisfied with high.As i'm planning to upgrade my graphic card to play SC2, how can i know if my motherboard is compatible with the graphic card bought? Motherboard Specs Manufacturer : Dell Inc. Model : 0WG864 Graphic Interface Version : PCI-Express (Link Width :x16, Max. Supported x16) For the graphic card, i'm planning to buy the GeForce 9800 GTX. Any other graphic card recommendations are gladly welcomed of course. Hoping to play SC2 smoothly on high settings using my rig below: Intel® Pentium® D CPU 2.80GHz 2 GB RAM Windows XP SP3 p.s: Sorry for being a newb in computers, still learning hard. :S AMD AthlonX2 2.2GHz 4 GB RAM Windows XP SP3 |
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Aug 25 2010, 05:08 PM
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Junior Member
56 posts Joined: Mar 2007
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QUOTE(crazyseng @ Aug 17 2010, 07:04 PM) this sc2 is a bit bullshit....too much thing they require to play a game...need internet connection la ..setting here and there i dont have any problem that you met =/i buy the game 3 day already...but still cannot play...when i open sc2 and it start download patch then it will clash my home internet connection .... after i uninstall the game every thing go fine.....give me headache only..spend the money but buy a piece of shit. actually you can play offline for campaign and versus AI, I get my patch done in 20-30 minutes where I am using streamyx 1mb internet package. so i think your problem is only specific to you lor... be patient and solve the problems 1 by 1..and enjoy |
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Aug 28 2010, 12:07 PM
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Junior Member
435 posts Joined: Jun 2007
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did any1 experience before when u alt tab it will take 2-3 min go back sc2 , and some times when i play with ai , it will move - stop - move - stop at the graphic , but the frame rate is 70-80+
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Aug 28 2010, 07:35 PM
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Senior Member
5,366 posts Joined: Jan 2007 From: KL Malaysia
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QUOTE(TianJian @ Aug 28 2010, 12:07 PM) did any1 experience before when u alt tab it will take 2-3 min go back sc2 , and some times when i play with ai , it will move - stop - move - stop at the graphic , but the frame rate is 70-80+ how much RAM you have and what is your current available memory when you're alt tabbing? most of this issue is due to page file clearing and reacaching while alt tabbing in/out of windows/sc2 |
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Aug 28 2010, 10:48 PM
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Junior Member
435 posts Joined: Jun 2007
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QUOTE(Quazacolt @ Aug 28 2010, 07:35 PM) how much RAM you have and what is your current available memory when you're alt tabbing? most of this issue is due to page file clearing and reacaching while alt tabbing in/out of windows/sc2 i got 4 gb ram , but when go in windows ald used 900mb |
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Aug 28 2010, 11:00 PM
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Senior Member
5,366 posts Joined: Jan 2007 From: KL Malaysia
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QUOTE(TianJian @ Aug 28 2010, 10:48 PM) i got 4 gb ram , but when go in windows ald used 900mb vista/win7? yeah thats kinda why when ur SC2 will take between 1-2gb ram itself lol |
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Aug 29 2010, 12:42 AM
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Junior Member
435 posts Joined: Jun 2007
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QUOTE(Quazacolt @ Aug 28 2010, 11:00 PM) vista/win7? yeah thats kinda why when ur SC2 will take between 1-2gb ram itself lol win 7 32 bit !when open sc2 only use 1.5gb ram |
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Sep 2 2010, 11:36 AM
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Junior Member
11 posts Joined: Aug 2010
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IF you encounter the missing cursor problem, basically try to "blindly" set the graphic option to "windowed" mode.
The cursor will then start to properly get rendered and moves accordingly. Unfortunately I have yet to find a proper way to fix it. |
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Sep 2 2010, 11:40 AM
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Junior Member
56 posts Joined: Mar 2007
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I think many people recommend to play in win 7 64 bit rather than 32 bit..dunno y =/
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