QUOTE(Kiki-Lala @ Aug 28 2010, 11:48 PM)
You need to go to TMPOINT near you..Give them your telephone number and they will check it for u....
Streamyx StreamyxCoolUniPack V4, Discontinuation of CoolUniPack now
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Aug 29 2010, 08:08 AM
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#21
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Senior Member
1,548 posts Joined: Oct 2006 From: ugly kingdom |
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Aug 29 2010, 08:21 PM
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#22
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1,548 posts Joined: Oct 2006 From: ugly kingdom |
QUOTE(FiF2 @ Aug 29 2010, 08:01 PM) i went to the TM point and provided the phone number (my unit de) gosh.. In my case, when I applied for Unipack early on this month, I ask them whether I can take 4Mbps package, the guy there then asked my phone number, and after a couple of minutes checking in the system, discussing with his partner next to him, he said to me that my area only support up to 2Mbps only. So, I applied for 2mbps instead. He also said that my area are using Fibre DSLAM and got about 23 ports more for streamyx.... probably that's depends on the certain TMPOINT.... she said she can't do anything (means she can't check @.@) why ar? my phone line is from TM wo |
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Aug 30 2010, 12:40 PM
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#23
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1,548 posts Joined: Oct 2006 From: ugly kingdom |
QUOTE(FiF2 @ Aug 30 2010, 12:14 AM) where's your TM point location? In my case, it's on TMPOINT Parit Buntar, Perak.Mine at pandan indah (all the staffs there not even helpful , typing damn slow , very bad services) mine she just key in my phone number, and say "the technicians must go your place and check for 2/4mbps availability" |
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Aug 31 2010, 05:41 AM
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#24
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1,548 posts Joined: Oct 2006 From: ugly kingdom |
QUOTE(rudhrasamy @ Aug 31 2010, 04:59 AM) Oh My God! That's really a problem you know... call them now and ask them regarding your problem... Actually, you can login from TMbill website as soon as your streamyx account activated.... |
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Aug 31 2010, 11:20 PM
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#25
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1,548 posts Joined: Oct 2006 From: ugly kingdom |
Anyone have used TP-Link TD-W8901G wireless router+modem...
I planned to replace my riger wireless router to TP-Link one... Only RM100... very cheap.... but I have no idea about the quality of TP-Link product.. haven't used it before.... only familiar with Aztech and D-Link.... |
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Sep 9 2010, 06:10 AM
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#26
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1,548 posts Joined: Oct 2006 From: ugly kingdom |
QUOTE(noprob @ Sep 9 2010, 01:00 AM) My answer is Still NO . noprob...base on my Story .. I've been using STREAMYX BASIC 1 Mbps Rm88 for past 4 yr Abt 2 month ago , just change to BB deal plan 1mb (new contract applied) On 31st July , send application for UniPack package on the same old homeline number My previous BB 1mb package got terminated on the 1st Aug (which is still in contract) . No termination charge On 4th Aug , the streamyx installer gimme a call for installation of New Unipack 1mb package w a free Dlink modem And back online on same day installation .. Conclusion for this Unipack , - no cooling period (1 month) - no need extra charge (for setup newer wiring for newer homeline number) if use the same old homeline no. - no penalty chargers for breaking contract BTW, your old Streamyx BBDeal Plan was registered under your name or different name ? |
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Oct 17 2010, 04:27 PM
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#27
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1,548 posts Joined: Oct 2006 From: ugly kingdom |
QUOTE(Mr.CoMoT @ Oct 17 2010, 04:18 PM) just reset my modem...then cant connect..i call technician then he say 2morow will come and charge rm30..so i decide do it myself use cd..then tibe2 da ok. hehehee Banyak kali already.... who here use unipack pernah reset modem..lol after reset, you need to setting again lol |
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Oct 17 2010, 11:28 PM
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#28
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1,548 posts Joined: Oct 2006 From: ugly kingdom |
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Oct 21 2010, 02:37 PM
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#29
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1,548 posts Joined: Oct 2006 From: ugly kingdom |
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Oct 31 2010, 08:14 PM
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#30
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1,548 posts Joined: Oct 2006 From: ugly kingdom |
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Nov 12 2010, 12:13 AM
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#31
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1,548 posts Joined: Oct 2006 From: ugly kingdom |
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Dec 16 2010, 05:37 PM
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#32
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1,548 posts Joined: Oct 2006 From: ugly kingdom |
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Dec 18 2010, 01:26 PM
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#33
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1,548 posts Joined: Oct 2006 From: ugly kingdom |
QUOTE(xenith @ Dec 18 2010, 01:21 PM) hi You are already Streamyx Mobility subscribers... One u subscribe to Unipack, TM has given you free access to Streamyx mobility....Hope somebody can help me clear up my question. If i'm subscribing to cool uni pack, can i subscribe to " Streamyx mobility" too ? If can, what's the procedure and cost too ? Thanks ! Just go to any place that offered Streamyx mobility, and login using ur current Streamyx unipack username and password.. Added on December 18, 2010, 1:28 pm QUOTE(Eisenmeteor @ Dec 17 2010, 09:01 PM) Not... Probably you're registering Unipack with normal phone line.. that's why you need to pay the deposit.Like me, phone line already have, and deposit have been paid long time ago when I first activate my phone line.... TM representative didn't tell you ke? This post has been edited by AjkR06: Dec 18 2010, 01:28 PM |
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Dec 21 2010, 10:17 PM
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#34
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1,548 posts Joined: Oct 2006 From: ugly kingdom |
I think those who are using Streamyx Unipack still can upgrade their package...
based on email that I received from TM just now.... QUOTE Dear Mr. Khairul, Thank you for contacting TM. Firstly, we would like to apologise for the late reply. With regards to your e-mail dated 9th December 2010 on Streamyx upgrade service issue, upon checking in our system we found that there is service availability at your area for ADSL 4.0MB. For your kind information, we unable to process upgrade service to Streamyx Blockbuster Deal 4.0MB from Streamyx Cool Uni Pack 2.0MB due to product terms and conditions. However, we suggest that you may upgrade your internet service to Streamyx Cool Uni Pack 4.0MB. Should you interested to upgrade to the said package, the application may be done at TMpoint, should you need to check the nearest TM Point outlets in your area, kindly visit: http://tmpoint.tm.com.my/content.cfm/ID/9B...8B0FFC3D6BFF971 Please bring along relevant documents such as your identity card in order to submit to our personnel for further processing. We hope that our explanation and clarification has revert to your queries. Should you have further query regarding this matter, do write to us again. Please be assured that we will provide you with assistance upon receiving e-mail from you. For further assistance or feedback, kindly e-mail us at help@tm.com.my . Alternatively, you can also contact TM at 100, choose language and select "Product and Services". We look forward to serving you better. Regards, Ratha Customer Service Support, Telekom Malaysia. Will head to TMPOINT tomorrow... This post has been edited by AjkR06: Dec 21 2010, 10:19 PM |
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Dec 28 2010, 12:52 PM
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#35
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1,548 posts Joined: Oct 2006 From: ugly kingdom |
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Jan 10 2011, 07:14 PM
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#36
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1,548 posts Joined: Oct 2006 From: ugly kingdom |
Good news maybe for some of us here.... after waiting for about 3 weeks, finally they replied to me....
QUOTE Dear Mr. Khairul, Thank you for your reply. We apologise for the late response. With regards to your e-mail dated 22nd December 2010 on Streamyx Cool UniPack package upgrade, please be informed that you are able upgrade your package to 4 mbps. Kindly noted that even Streamyx Cool UniPack promotion is no longer available in the market, the existing Streamyx Cool UniPack subscriber can upgrade the package under the same package plan. Please visit any nearest TMpoint for further assistance on upgrade application. To check the TM Point outlets in your area, kindly visit: http://tmpoint.tm.com.my/content.cfm/ID/9B...8B0FFC3D6BFF971 For further assistance or feedback, kindly e-mail us at help@tm.com.my. Alternatively, you can also contact TM at 100, choose language and select "Product and Services". We hope we have addressed your concern and look forward to serving you better. Regards, Faraliana Abdul Razak Customer Service Support, Telekom Malaysia. www.tm.com.my |
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Jan 11 2011, 09:15 PM
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#37
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QUOTE(omg528 @ Jan 11 2011, 08:42 PM) What she mean by upgrade to same plan is u're still on Streamyx Cool Unipack, but u upgrade the speed only. Let's say you're now using Unipack 1Mbps which is RM68/month, then U can upgrade to same Streamyx 4Mbps under Cool Unipack plan which is RM88/month |
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Jan 11 2011, 10:02 PM
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#38
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Jan 12 2011, 10:15 PM
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#39
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QUOTE(Pan84 @ Jan 12 2011, 10:06 PM) WTF?? Today i also called 100 asking for upgrading my internet. She said can't upgrade. How come like this sxxx. Tomorrow i also go TMPoint to upgrade. May I know the name who confirm that can upgrade? Faraliana Abdul RazakCustomer Service Support, Telekom Malaysia. |
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Jan 12 2011, 10:47 PM
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#40
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