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Streamyx StreamyxCoolUniPack V4, Discontinuation of CoolUniPack now

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dejiar
post Feb 1 2012, 02:18 PM

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i hope my upgrade can process faster == thr say wan to wait 1 week
satriakid
post Feb 1 2012, 03:30 PM

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QUOTE(dejiar @ Feb 1 2012, 02:18 PM)
i hope my upgrade can process faster == thr say wan to wait 1 week
*
Mine 1 week from upgrading to getting it. Have patience. smile.gif
dejiar
post Feb 1 2012, 04:44 PM

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haha~~will wait for it smile.gif
ywkwy
post Feb 2 2012, 10:42 AM

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* After 24 months , student still enjoy monthly fee of RM50 according to their packages.

what does this mean?
Now I'm using 4mbps coolunipack so after 24 month, what is the monthly fees?
satriakid
post Feb 2 2012, 11:27 AM

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It should remain the same. No changes.
dejiar
post Feb 2 2012, 02:54 PM

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modem cap have been change to 5116, but y i still running as 1mb? isit need to wait?
fastreader
post Feb 2 2012, 07:29 PM

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QUOTE(ywkwy @ Feb 2 2012, 10:42 AM)
* After 24 months , student still enjoy monthly fee of RM50 according to their packages.

what does this mean?
Now I'm using 4mbps coolunipack so after 24 month, what is the monthly fees?
*
tat means they will still b paying old rate till they terminate...
satriakid
post Feb 2 2012, 10:44 PM

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QUOTE(dejiar @ Feb 2 2012, 02:54 PM)
modem cap have been change to 5116, but y i still running as 1mb? isit need to wait?
*
Give it a couple more days. Else, call back TM and file a report.
dejiar
post Feb 2 2012, 10:45 PM

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QUOTE(satriakid @ Feb 2 2012, 10:44 PM)
Give it a couple more days. Else, call back TM and file a report.
*
i will wait == hope someone can borrow me a 4mb account to test isit working -- lolz~~~
satriakid
post Feb 2 2012, 10:48 PM

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Try speedtest see if they have given it to you. I never knew I got my 4mb till I downloaded update through xbox and it was flying.
ywkwy
post Feb 2 2012, 11:35 PM

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QUOTE(satriakid @ Feb 2 2012, 11:27 AM)
It should remain the same. No changes.
*
QUOTE(fastreader @ Feb 2 2012, 07:29 PM)
tat means they will still b paying old rate till they terminate...
*
Now I'm paying RM88/mth for streamyx after 2 years as long as I don't terminate it, it will remain RM88 right?
satriakid
post Feb 2 2012, 11:39 PM

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QUOTE(ywkwy @ Feb 2 2012, 11:35 PM)
Now I'm paying RM88/mth for streamyx after 2 years as long as I don't terminate it, it will remain RM88 right?
*
As said in the contract, yes. RM88 after 2 years.
fastreader
post Feb 2 2012, 11:45 PM

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QUOTE(ywkwy @ Feb 2 2012, 11:35 PM)
Now I'm paying RM88/mth for streamyx after 2 years as long as I don't terminate it, it will remain RM88 right?
*
exactly!!!...u will continue paying RM88 until forever...unless u choose to terminate it... smile.gif
genbat2003
post Feb 3 2012, 05:48 AM

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just want to tell you all, after EXACTLY 1 month waiting and calling and waiting and calling and waiting and calling.....(ooppsss) my screamyx 4mb once again can be used.

Stupi* TM (for 1 month) keep passing my report each department.....

It should be very easy task. install new phone and relocation screamyx.

luckily yesterday, i called, this agent really understand and help to solve the issue within 6 hours!!!


So now, how much rebate can I entitle? 1 months? can i request for have additional rebate for inconvenience for no internet?
Ivan Sac
post Feb 3 2012, 12:37 PM

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Hi guys..
My laptop having problem and need to send for the warranty..
Should I send it to TM Point or can directly bring it to HP..

Thanks. notworthy.gif
satriakid
post Feb 3 2012, 01:55 PM

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Go HP. TM will not entertain you. I sent mine last year due to keyboard failure. Directly go to HP service centre/customer centre it will be faster.
dejiar
post Feb 3 2012, 02:06 PM

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TM guys say 2moro will send technician come to my house...and he say if wan change date, thn sms bla bla bla to bla bla bla~ i just try to sms to chg the date to today..but..no reply ~lolz~
Ivan Sac
post Feb 3 2012, 02:13 PM

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QUOTE(satriakid @ Feb 3 2012, 01:55 PM)
Go HP. TM will not entertain you. I sent mine last year due to keyboard failure. Directly go to HP service centre/customer centre it will be faster.
*
Thanks bro..
How long it take to get back your netbook after sent for warranty?
What are the things I should bring?
Mine got prob with LCD and got weird sound from inside,I think from hardisk..

satriakid
post Feb 3 2012, 02:17 PM

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QUOTE(Ivan Sac @ Feb 3 2012, 02:13 PM)
Thanks bro..
How long it take to get back your netbook after sent for warranty?
What are the things I should bring?
Mine got prob with LCD and got weird sound from inside,I think from hardisk..
*
Mine took about 1 week since I'm from Sarawak and they need to send to KL.

Bring your netbook and inform them its from TM package one. They will know its 2 years warranty, or just inform them if they ask.
Ivan Sac
post Feb 3 2012, 02:29 PM

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QUOTE(satriakid @ Feb 3 2012, 02:17 PM)
Mine took about 1 week since I'm from Sarawak and they need to send to KL.

Bring your netbook and inform them its from TM package one. They will know its 2 years warranty, or just inform them if they ask.
*
Ok bro thank you very much..
Really appreciate it.. thumbup.gif

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