Actually not exactly mid-market rate. 0.0008/0.2878*100% = 28 basis points spread

Just a smidgen better than MoneyMatch if for large volume...

Customer service acknowledged the fund went out and was kicked back into my account again... they will call back later today.

CIMB customer service phoned me back again. Front office can't handle this error, so they file a report to the back office to investigate. I have the report number with me.

Will update here again when they contact me back.

This post has been edited by TOS: Jun 28 2024, 02:23 PM

Those who perform transaction on CIMB SG yesterday might want to check if anything is wrong with their CIMB SG statements today...

I notice my incoming funds yesterday were missing this morning...

I am not the only one reporting missing transaction records.

https://www.facebook.com/CIMBSingapore/

It's in the news:

https://www.8world.com/singapore/cimb-bank-...m-issue-2495296

Not yet on ST and BT though, we shall continue to observe.

Will be resolved in the next 24 hours.

Follow their updates on FB: https://www.facebook.com/CIMBSingapore/

https://www.8world.com/singapore/cimb-bank-...m-issue-2495296

Email from CIMB SG 20 minutes ago:

Final update: The money has been credited back this morning.

The accounting entry looks funny though: "ADH BULK CREDIT, CR VIA FAST"

Hi anyone had any issue transferring fund above SGD1K to another SG bank which requires security device? Previously able to transact by using SMS OTP. Not sure when they enforce the use of security device which I didn't receive when I first opened account

markedestiny nowadays your phone is the security device. banks around the world slowly limiting usage of SMS otp already

I thought so too but was puzzled when I were asked to key in the security device id when I was trying to transfer using the app.

May I ask which bank is that?

CIMB SG uses its own app as a security token. Maybank SG gave a physical token to me last time, though they still accept SMS OTP back then. I closed my Maybank SG account last year so the token was discarded. Not sure of the latest developments with Maybank SG's authentication format.

DBS and OCBC SG also use the in-app authentication method to approve transactions. No physical tokens are issued anymore.

It's CIMB SG. I can't proceed to transfer when I unable to provide the security device id no which is longer than 6digit


Is this security device refer to its app digital token?

Edit to add; I have both SG Clicks app and the new MY Octo app which can view both SG & MY accounts. But usually use the SG Clicks app for transfers between SG banks.

This post has been edited by markedestiny: Jul 1 2024, 11:28 PM

Have you activated the digital token before?

https://www.cimb.com.sg/en/personal/digital...ital-token.html

It should have been activated as soon as your CIMB SG account was opened, yes?

See step 11 in Gracie's blog: https://ringgitfreedom.com/banking/opening-...for-malaysians/

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Ya me too, transferring between CIMB SG/DBS/OCBC for me is pretty seamless. All 3 banks use digital token. All transactions just require "swiping a bar to the right"...

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I don't know much about physical token... this you need to ask sifus haha.

This post has been edited by TOS: Jul 1 2024, 11:37 PM

They use a secure2u digital verification method now.

markedestiny cimb acct is very old going back to late 2010's.maybe back then SMS otp allowed

seems like maybank sg not very email friendly. refuse to entertain banking matters via email. calling them would be expensive. so i asked them to call me, wonder if they will.

Use IDD calls. Cheap.

Banks always like this...

But when it's involved CC or something they needed (especially money related)... Very fast they communicate with you

you call them. halfway through, you complain poor reception, force them to call you back

that's what i did to CIMB sg