hopefully evrything will be alright
Streamyx StreamyxCoolUniPack#2~updated post #1 on 9 May, Read post #1 before you ask anything
Streamyx StreamyxCoolUniPack#2~updated post #1 on 9 May, Read post #1 before you ask anything
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Apr 26 2010, 04:49 PM
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#41
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6,447 posts Joined: Jan 2006 |
called tm point and get to knw that my streamyx will get activate by tis week and tomorrow or wednesday ,the technician will contact me d...
hopefully evrything will be alright |
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Apr 27 2010, 01:59 PM
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#42
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still no job order for my 4mbps coolunipack ..haizz
why so hard for them to key in the job order and route to tm installer .. ? gonna f them later |
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Apr 27 2010, 04:00 PM
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#43
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Apr 27 2010, 04:13 PM
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#44
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anyone can help me check if i m subscribe to 4mbps streamyx coolunipack ?
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Apr 27 2010, 04:33 PM
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#45
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Apr 27 2010, 11:05 PM
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#46
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Apr 27 2010, 11:39 PM
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#47
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QUOTE(shikimori @ Apr 27 2010, 11:06 PM) its stated on the surat akuan ;D . U din choose the last 3 digit for the home line ? I got a pretty sweet number though install homeline @ 21th April , activated on 23th April... got strangers from previous owner contact is constantly making call wrong number dang If u just got your homeline install u at least need to wait about 2 days for the order to appear. They need to install the jumper blabla open port yadayada i duno what that means . The most likely answer you will get when u call em wait 3 - 7 workin days its 3 working days d ... shit guess tomorrow need to call the titiwangsa haslina from morning till nite to rush her .. This post has been edited by steventan85: Apr 27 2010, 11:46 PM |
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Apr 27 2010, 11:45 PM
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#48
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Apr 28 2010, 07:03 AM
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#49
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Apr 28 2010, 09:01 AM
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#50
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Apr 28 2010, 01:31 PM
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#51
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QUOTE(dlwl @ Apr 28 2010, 01:10 PM) guys, please advice and give some feedback on my situation. ask for manager and shout at him/her ... they need this to get the things done... u got the patience to visit for 4 times .. if it happen i need to visit tmpoint , i will make some scene , like the one we saw in the facebook...here goes: March - applied for cooluni pack from agent that came to my uni in KL to promote. was advised to fix new homeline instead of changing from my dad's line. end of March - homeline installed in my house in hometown, few days later a lady called to check, and said streamyx will be installed soon. 2nd week of April - no news from streamyx, checked with 100 and online status, it says no order found. went to TMPoint to ask about the problem. They told me agent didn't put in the order, was asked to wait a week while they email HQ and the agent. after 1 week, went back, and they told me that the agent was not authorized to apply for cooluni pack. i asked for a new application and cancel the other, they told me can't coz my IC is alraedy in the system, it's blocked and blah blah blah...so fine, i just filled in my details again, and they said they would deal with it. Today - Contractor came to my house to activate streamyx, found out that my login id had spelling errors, and also found out that my application came from PJ (KL), instead of Ipoh. Besides that, the package given wasn't what i appiled for, i got 1mb only instead of 4mb. today will be my 4th visit to tmpoint, can anyone advice on what to do? i couldn't be more pissed at TM after the series of events before this, and now they give me this crap! |
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Apr 28 2010, 03:10 PM
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#52
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QUOTE(jason18689 @ Apr 28 2010, 03:00 PM) haha, 4th time only wad, my friend went more than 5 times already, because of slackness in TM, but in the end, he got it, thus it worth the visits hahaa do u think all of the applicant is student ,where can go to tmpoint anytime ? some of them are working adult... but still , they apply for Unipack package Erm, yea, if you`re printing for the 2nd time... mine, UCSI, did not charge me, since i am printing it first time LOL Added on April 28, 2010, 3:03 pmTo my surprise, i sent in termination form yesterday at 5pm... thought they will cut my line today morning, until now still havent cut yet... the faster it cut, the faster unipack can arrive for me..... argh! i terminated my line on saturday and till now , 4th days d, still activate.. |
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Apr 28 2010, 03:41 PM
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#53
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QUOTE(jason18689 @ Apr 28 2010, 03:22 PM) lol 4 days already? depend on the technical dept ppl... tmpoint key in d , and if technical dept do their job , it will be fast... but who care , i submitted the form d and i got the receipt. cuz my neighbour went to TM POINT at Taman Desa at 9am... submit termination form... when he back at home, already cant on9 LOL... TM so efficient ~~ |
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Apr 28 2010, 04:17 PM
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#54
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Apr 28 2010, 04:24 PM
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#55
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Apr 28 2010, 04:52 PM
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#56
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QUOTE(fastreader @ Apr 28 2010, 04:48 PM) http://sams.tm.net.my/MarketingCenter/search.aspor http://mips.tm.net.my checked for 4days d, still no order found ... |
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Apr 28 2010, 05:28 PM
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#57
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QUOTE(prasys @ Apr 28 2010, 05:24 PM) You'll only see after your phone line is activated and when they transfer in the order. Generally takes 2-5 days after phone line is activated meaning latest by this friday ? but nvm , sent an email to help@tm.com.my & help@tm.net.my , cc to skmm ,malaymail |
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Apr 28 2010, 05:59 PM
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#58
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QUOTE(prasys @ Apr 28 2010, 05:32 PM) I am not sure why a lot of folks such as yourself are impatient u knw why ? bcoz we are like waiting for ntg, u call 100 , 100 tell u no status .. ... unless TM come out an application status thing like dell , where dell let u knw what is the current stage & status ..Just wait , give them 7 days time. Once their time is over then feel free to exercise your rights. Trust me thats how it works Currently I am waiting for my application be processed. Its just a simple 4Mbps Streamyx Combo to 4Mbps Streamyx UniPack upgrade and yet my application is still being processed. I am not sure how long it takes for them to process my application , but never the less. I'll still wait (maximum of a week) tm only ask u to wait or visit tmpoint . most of us are working fyi, where got time to visit , or need us purposely take leave jz to go tmpoint ? |
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Apr 28 2010, 07:23 PM
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#59
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QUOTE(Criollo @ Apr 28 2010, 06:28 PM) Out of curiosity, after I did my application, how long will it take for the wiring guy (whatever you call him) to come to my house to install new wires? juz tell them u have terminated the old no. and they will do the rest .Incidentally i have an existing phone line, but I registered a new one as the old one was under my mom's name. Do they need to do extra wiring? Or can i ask them to use the existing wiring as I'm gonna terminate the old line as soon as the new streamyx is up. |
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Apr 28 2010, 08:43 PM
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#60
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QUOTE(satriakid @ Apr 28 2010, 08:40 PM) Nope. Don't have. Cause they called my dad, then he called back to tell them I'm at home. those bugger is like that ... they forget ur the customer and they should serve us ... same goes with TM bugger... take 2-7days juz to transfer my order to streamyx and take another 2-7days to activate it ... bugger.. need at least 14days or more ..maybe 1month also ... Live at Kuching. This post has been edited by steventan85: Apr 28 2010, 08:44 PM |
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