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Streamyx StreamyxCoolUniPack#2~updated post #1 on 9 May, Read post #1 before you ask anything

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steventan85
post Apr 26 2010, 04:49 PM

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called tm point and get to knw that my streamyx will get activate by tis week and tomorrow or wednesday ,the technician will contact me d...

hopefully evrything will be alright sad.gif
steventan85
post Apr 27 2010, 01:59 PM

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still no job order for my 4mbps coolunipack ..haizz

why so hard for them to key in the job order and route to tm installer .. ?

gonna f them later
steventan85
post Apr 27 2010, 04:00 PM

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QUOTE(jammie @ Apr 27 2010, 03:46 PM)
how u all get ur order number??

im wondering @@"
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written in confirmation slip
steventan85
post Apr 27 2010, 04:13 PM

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anyone can help me check if i m subscribe to 4mbps streamyx coolunipack ?icon_question.gif
steventan85
post Apr 27 2010, 04:33 PM

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QUOTE(corallinkz @ Apr 27 2010, 04:31 PM)
how fast is the speed of 4mbps package? just wanna compare with 1mbps pckage.
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4000/8 ...80-90% of it
steventan85
post Apr 27 2010, 11:05 PM

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QUOTE(Criollo @ Apr 27 2010, 11:00 PM)
Problem is I applied for new phone line. THe fella didn't give me a phone number, or is it stated on the surat akuan? =.=
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No order found. .. doh.gif doh.gif

fixed line installed ... but TM havent send work order to Streamyx.. f*** Haslina
steventan85
post Apr 27 2010, 11:39 PM

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QUOTE(shikimori @ Apr 27 2010, 11:06 PM)
its stated on the surat akuan ;D . U din choose the last 3 digit for the home line ? I got a pretty sweet number though
got strangers from previous owner contact is constantly making call wrong number dang
If u just got your homeline install u at least need to wait about 2 days for the order to appear.
They need to install the jumper blabla open port yadayada i duno what that means . The most likely answer
you will get when u call em wait 3 - 7 workin days
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install homeline @ 21th April , activated on 23th April... sweat.gif

its 3 working days d ... shit doh.gif vmad.gif

guess tomorrow need to call the titiwangsa haslina from morning till nite to rush her .. mad.gif mad.gif vmad.gif vmad.gif

This post has been edited by steventan85: Apr 27 2010, 11:46 PM
steventan85
post Apr 27 2010, 11:45 PM

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QUOTE(jason18689 @ Apr 27 2010, 11:41 PM)
Guys, do you guys include water bill/electricity bill as for the required documents?
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No . juz uni chop and offer letter ..thats all
steventan85
post Apr 28 2010, 07:03 AM

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QUOTE(satriakid @ Apr 28 2010, 12:50 AM)
Mine.... nearly 2 weeks for streamyx  doh.gif
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no way !

she told me will get it done by 3-7 working days/

i wil make sure everything done by this week doh.gif vmad.gif
steventan85
post Apr 28 2010, 09:01 AM

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QUOTE(shikimori @ Apr 28 2010, 08:41 AM)
hey guys would it be okay to use 15 meter phone cable to the adsl?
would it effect the snr margin and line attenuation dramatically?
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i guess there muz be some effect to ur line signal .... so is recommend to have short phone line
steventan85
post Apr 28 2010, 01:31 PM

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QUOTE(dlwl @ Apr 28 2010, 01:10 PM)
guys, please advice and give some feedback on my situation.

here goes:
March - applied for cooluni pack from agent that came to my uni in KL to promote. was advised to fix new homeline instead of changing from my dad's line.
end of March - homeline installed in my house in hometown, few days later a lady called to check, and said streamyx will be installed soon.
2nd week of April - no news from streamyx, checked with 100 and online status, it says no order found. went to TMPoint to ask about the problem. They told me agent didn't put in the order, was asked to wait a week while they email HQ and the agent. after 1 week, went back, and they told me that the agent was not authorized to apply for cooluni pack. i asked for a new application and cancel the other, they told me can't coz my IC is alraedy in the system, it's blocked and blah blah blah...so fine, i just filled in my details again, and they said they would deal with it.
Today - Contractor came to my house to activate streamyx, found out that my login id had spelling errors, and also found out that my application came from PJ (KL), instead of Ipoh. Besides that, the package given wasn't what i appiled for, i got 1mb only instead of 4mb.

today will be my 4th visit to tmpoint, can anyone advice on what to do?

i couldn't be more pissed at TM after the series of events before this, and now they give me this crap!  vmad.gif
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ask for manager and shout at him/her ... they need this to get the things done... u got the patience to visit for 4 times .. if it happen i need to visit tmpoint , i will make some scene , like the one we saw in the facebook...
steventan85
post Apr 28 2010, 03:10 PM

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QUOTE(jason18689 @ Apr 28 2010, 03:00 PM)
haha, 4th time only wad, my friend went more than 5 times already, because of slackness in TM, but in the end, he got it, thus it worth the visits hahaa laugh.gif
Erm, yea, if you`re printing for the 2nd time...
mine, UCSI, did not charge me, since i am printing it first time LOL unsure.gif


Added on April 28, 2010, 3:03 pmTo my surprise, i sent in termination form yesterday at 5pm...
thought they will cut my line today morning, until now still havent cut yet...
the faster it cut, the faster unipack can arrive for me.....
argh!
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do u think all of the applicant is student ,where can go to tmpoint anytime ? some of them are working adult... but still , they apply for Unipack package brows.gif

i terminated my line on saturday and till now , 4th days d, still activate.. doh.gif doh.gif
steventan85
post Apr 28 2010, 03:41 PM

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QUOTE(jason18689 @ Apr 28 2010, 03:22 PM)
lol 4 days already?
cuz my neighbour went to TM POINT at Taman Desa at 9am...
submit termination form...
when he back at home, already cant on9 LOL...
TM so efficient ~~ laugh.gif  laugh.gif  laugh.gif  laugh.gif
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depend on the technical dept ppl... tmpoint key in d , and if technical dept do their job , it will be fast... but who care , i submitted the form d and i got the receipt. icon_rolleyes.gif icon_idea.gif
steventan85
post Apr 28 2010, 04:17 PM

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QUOTE(Black Judy @ Apr 28 2010, 04:08 PM)
Is this unipack capped ? like 2 , 4 gb ,8gb etc.
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pls check it out at www.streamyx.com.my ... fyi , there is no cap for streamyx package. tis question has been asked for 1000x times.. icon_rolleyes.gif laugh.gif
steventan85
post Apr 28 2010, 04:24 PM

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QUOTE(creep @ Apr 28 2010, 04:17 PM)
yeah got the netbook today.... rclxms.gif
1st time i'm satisfied with TM service
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im still stuck with streamyx activation..arghhhhh

cry.gif cry.gif cry.gif cry.gif cry.gif
steventan85
post Apr 28 2010, 04:52 PM

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QUOTE(fastreader @ Apr 28 2010, 04:48 PM)
anywhere to check for application status?..
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http://sams.tm.net.my/MarketingCenter/search.asp

or

http://mips.tm.net.my

checked for 4days d, still no order found ...

vmad.gif mad.gif mad.gif vmad.gif vmad.gif
steventan85
post Apr 28 2010, 05:28 PM

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QUOTE(prasys @ Apr 28 2010, 05:24 PM)
You'll only see after your phone line is activated and when they transfer in the order. Generally takes 2-5 days after phone line is activated
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meaning latest by this friday ? cry.gif why they need 2-5days juz to transfer the order doh.gif

but nvm , sent an email to help@tm.com.my & help@tm.net.my , cc to skmm ,malaymail icon_rolleyes.gif
steventan85
post Apr 28 2010, 05:59 PM

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QUOTE(prasys @ Apr 28 2010, 05:32 PM)
I am not sure why a lot of folks such as yourself are impatient

Just wait , give them 7 days time. Once their time is over then feel free to exercise your rights. Trust me thats how it works

Currently I am waiting for my application be processed. Its just a simple 4Mbps Streamyx Combo to 4Mbps Streamyx UniPack upgrade and yet my application is still being processed. I am not sure how long it takes for them to process my application , but never the less. I'll still wait (maximum of a week)
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u knw why ? bcoz we are like waiting for ntg, u call 100 , 100 tell u no status .. ... unless TM come out an application status thing like dell , where dell let u knw what is the current stage & status ..

tm only ask u to wait or visit tmpoint . most of us are working fyi, where got time to visit , or need us purposely take leave jz to go tmpoint ? icon_rolleyes.gif
steventan85
post Apr 28 2010, 07:23 PM

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QUOTE(Criollo @ Apr 28 2010, 06:28 PM)
Out of curiosity, after I did my application, how long will it take for the wiring guy (whatever you call him) to come to my house to install new wires?

Incidentally i have an existing phone line, but I registered a new one as the old one was under my mom's name. Do they need to do extra wiring? Or can i ask them to use the existing wiring as I'm gonna terminate the old line as soon as the new streamyx is up.
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juz tell them u have terminated the old no. and they will do the rest .
steventan85
post Apr 28 2010, 08:43 PM

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QUOTE(satriakid @ Apr 28 2010, 08:40 PM)
Nope. Don't have. Cause they called my dad, then he called back to tell them I'm at home.

Live at Kuching.
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those bugger is like that ... they forget ur the customer and they should serve us ... same goes with TM bugger... take 2-7days juz to transfer my order to streamyx and take another 2-7days to activate it ... bugger.. need at least 14days or more ..maybe 1month also ... mad.gif mad.gif mad.gif mad.gif mad.gif

This post has been edited by steventan85: Apr 28 2010, 08:44 PM

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