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Streamyx StreamyxCoolUniPack#2~updated post #1 on 9 May, Read post #1 before you ask anything

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steventan85
post Apr 30 2010, 05:55 PM

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QUOTE(peiching1990 @ Apr 30 2010, 05:52 PM)
i'm not arguing about the price, of course i know it is cheaper, i'm NOT idiot too!

My main message is we have the right for everything we pay. If we dont have the right, what for u recommend ppl complain thru different channel?
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if u wanna complaint , i can teach u how to do and the effective way... i done so many complaints and none of it ineffective .. i complained about MCD SS14 bad service , refer to www.mmail.com.my ... and a lots
steventan85
post May 1 2010, 02:00 PM

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QUOTE(deShinyDevil @ May 1 2010, 01:39 PM)
is the promotion for the netbook still available? i just registered ytd.
the leaflet stated that i noly pay for rm88 for a 4mbps package, isit true? and how about the first month bill? suppose it is higher than rm 88?
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yes , its TRUE ! Aren't TMpoint or the agent explained all to u before u signed up ? doh.gif doh.gif doh.gif doh.gif

u didnt asked properly and blindly signed up ?

its 1month Advanced payment and 1month current bill + Rm10 stamp duty doh.gif doh.gif


Added on May 1, 2010, 2:03 pm
QUOTE(weikeat90 @ May 1 2010, 01:23 PM)
now weekend so nthg can do. juz wait lor.. u have to keep pushing them often. if can everyday. until they noe who are u. luckily mine even came earlier. biggrin.gif
pay RM 68 every month only. i blif ur voice deals is not applicable anymore.
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i came to the particular tmpoint and looked for the staff that processed my agent form.

complained to her colleague and make noisy and talk louder . 30mins after i came back office , my application key in d... they are born to get scolded .... their attitude sucks and that's made other races staff looks hardworking .

This post has been edited by steventan85: May 1 2010, 02:03 PM
steventan85
post May 1 2010, 07:31 PM

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QUOTE(wilson_png @ May 1 2010, 06:24 PM)
me 26th fixed homeline..till now no respone from TM or streamyx also..check through mips no record..call up 100 saying no record also..i register at

utar booth..the agent no pick up call since i registered...i tot fail registered but they did come do homeline give me hope but now hopeless...
u ok lagi can go tm point ask..me got no order number and any nothing proven detail i have submiteed form..i wan go tm point complaint also.How???
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u registered at UTAR sg long , by Candy Lim ? good luck then.. i called countless call and even sent complaint to MalayMail and MCMC , becoz of this Candy Lim and the TM staff that processed my form

after complaint , i get my fixed line done in a week time after 10days delay

i submitted my form to the idiot farking b**** on 1/4/2010, and i waited patiently for 7days after that . I called up to her to get the status and get to knw that the b**** passed the form to Haslina TM Titiwangsa d after i gav her the form.

no news since then . lodged MCMC complaint and malaymail , and only get to knw that , the truth that the b**** sent to Haslina only ON 9/4/10..she kept my form for 9days without telling me the truth .

She like to twist the news and alwaz tell lies .... dont believe the CANDY LIM .... the old lady that sit in a booth near cypress condo or in Sglong pasar malam.

she at 1st told me that the HASLINA is frm TITIWANGSA TMPOINT , but when i asked again on last friday, she told me she is not working in TM point titiwangsa .... but luckily i m not idiot , i managed to get the working place of HASLINA frm internet after googling for few days..

i went to TMPOINT TITIWANGSA on last friday and none of the staff are helpful , maybe bcoz im CHINESE ? perhaps....

i simply picked a staff and told her the situation and made noise here and there , talked loudly and finally there is a staff helped me to contacted haslina (b****) thru her hp... she told haslina the situation and my MIPS status get updated after 30mins i reached office at 1.30pm.

~CANDY LIM DID scolded my gf bcoz she said my gf kacau here and keep calling her to asked for status ..fyi , she get commission frm my application and i got the right to asked until i get my STREAMXY DONE .. i let her to earned the commission bcoz she is a chinese only .... since she get commission frm us , she should update us for our status.. she never called us back and even our call dropped , she dont bother to called us back .she is such a kurang AJAR ..pls spread the news to UTAR SG LONG THREAD....
steventan85
post May 1 2010, 07:44 PM

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QUOTE(weikeat90 @ May 1 2010, 07:42 PM)
i suggest u to grab a form from tmpoint and submit it again. PLS get some sort of proof from the staff that u can make reference in the future.. If they process on the spot there shud be a confirmation slip.
better call 100 or if they say cant check thru 100, fast fast got tmpoint ask.
so now wats ur status?? waiting for streamyx installation?
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now pending for service availability .. called up 100 and told me now they installing port or some sort of setting up a port for my 4mbps..luckily i made noise on last friday and scarified my lunch time ..i told my boss i might be late for 10-20mins and told him my situation ..he is ok wif it nod.gif

~my streamyx job order submitted only on last friday according to MIPS pages ... probably 30mins after i complained at tmpoint

Submitted form to CANDY LIM on 1/4/2010

Candy submitted to HASLINA on 9/4/10

HASLINA processed my form only on 13/4/10 after i complained to MALAY MAIL AND MCMC

no news since then . called up countless call after that and fixed line done on 19/4/10

no news after that also .. called haslina and told me still havent key in on last wednesday (26/4/2010 ) wtf , she kept my form for 1week time after fixed line done !

visited her at TM POINT TITIWANGSA last friday , no balls to see me , told her colleagues , reached office at 1.30pm , 2pm my MIPS status updated , PENDING SERVICE AVAILABILITY doh.gif

This post has been edited by steventan85: May 1 2010, 07:50 PM
steventan85
post May 1 2010, 08:02 PM

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QUOTE(demonicslayer @ May 1 2010, 07:57 PM)
I understand  that wireless broandband can be unstable sometimes based on location and weather doh.gif  doh.gif  doh.gif  doh.gif . But I would like it to be at least a bit more stable (at least don't keep on killing my dl session). I can still tolerate about 5-10 times dc per day. Don't want it to keep on dc-ing all day long.

btw, the current streamyx is under my name but the unipack was supposed to be under my bro's name since I am no longer in Uni. So, perhaps the 14 days is no longer applicable?
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u will be provide wif WIFI modem , thus u can enable the wireless function for ur notebook , or pc wif wifi adapter.. its not wireless broadband ...wireless broadband is like DIGI WIRELESS BROADBAND , MAXIS , CELCOM...

ur streamyx is using copperline for ur broadband , the only diff is , u can transmit ur signal thru wireless modem n LAN cable

only digi broadband has high possibility of getting discon every 5 mins.. if ur streamyx discon every 5-10mins or everyhour , its either ur port got problems , or ur telephone wiring old d....STREAMYX is consider as normal broadband , not wireless broadband ..

google for wireless broadband definition ! doh.gif doh.gif doh.gif doh.gif

This post has been edited by steventan85: May 1 2010, 08:04 PM
steventan85
post May 2 2010, 12:31 AM

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QUOTE(urbangt @ May 2 2010, 12:15 AM)
hi,
i was not at home during the installation for the homeline, my parents are the 1 who deal wit them, and they told me they paid rm180 for the fee ==, i thought only rm30-rm50? can any1 tell me if we overpaid or somthg?
thx
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did the contractor issued receipt ? call to 100 and complain ..its overpaid ...too much d
steventan85
post May 2 2010, 01:31 PM

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called up 100 juz now and get to knw that there is no port for streamyx 4mbps currently.. received an email frm streamyx regarding this matter also

if i would like to downgrade my package to 1mbps , do i need to fill up the CoolUnipack form again ? or juz walk in to TMpoint and do it there?
steventan85
post May 2 2010, 02:33 PM

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QUOTE(pitywoman @ May 2 2010, 01:44 PM)
they will auto suscribe u the standard package for u. when the techinician coming testing for u.
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i terminated my streamyx and its still activate... and in the meanwhile , i subscribed to another streamyx package under my gf name ...

now they told me port full , but i still got another streamyx port which i terminated longtime ago , but still activate .. if my previous streamyx port terminated d, that means there will be another available port in my area. doh.gif doh.gif doh.gif


Added on May 2, 2010, 2:34 pm
QUOTE(wilson_png @ May 2 2010, 02:20 PM)
which agent u register?am consumer sales selangor..their telephone no pick up d...
i hav their office number but never success call.
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visit any tmpoint ...never ever register thru roadshow ..wats the consumer phone or the name of the fella , i might able to tell u which TMpoint or ibu sawat they working at ...

This post has been edited by steventan85: May 2 2010, 02:34 PM
steventan85
post May 2 2010, 05:51 PM

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QUOTE(gurrenlagann @ May 2 2010, 05:41 PM)
err..after 24months how much should i pay? remain same or return to normal price?
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nobody knw the exact answer~


steventan85
post May 2 2010, 11:04 PM

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QUOTE(Itori @ May 2 2010, 10:58 PM)
Ya... Donno why so many problems while others have their lines already done with no problem at all!!!
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me too ... tot can get my streamyx activate by this week , manatau streamyx port full !


steventan85
post May 2 2010, 11:25 PM

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QUOTE(IwanAGP @ May 2 2010, 11:08 PM)
i know that... just want to know why i can't get into the sams thing... Only can get in MIPS. I just want the correct link for me to check from time to time. And... I know the "efficiency" of TM. haha
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http://sams.tm.net.my/marketingcenter/search.asp
steventan85
post May 3 2010, 07:18 AM

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QUOTE(wilson_png @ May 3 2010, 12:59 AM)
consumer sales selangor..they giv me 03 4021 0911/03 4025 2233/03 4024 4036 number only..not reachable d..
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its frm TMpoint Titiwangsa ... wats the name ? Haslina ? Siti ?

they are sucks !
steventan85
post May 3 2010, 10:14 AM

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QUOTE(Darkmage12 @ May 3 2010, 10:09 AM)
on the sams website there is an J and S column anyone care to explain? J is having F on the list while the S have a X which i presume not yet complete?
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Jumper full d ? or maybe port full ?

my area port full , but i got another streamyx account which registered under my name not yet completely terminated..... cry.gif

~anyone having port full in ur area ?

This post has been edited by steventan85: May 3 2010, 10:18 AM
steventan85
post May 3 2010, 10:35 AM

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QUOTE(Darkmage12 @ May 3 2010, 10:31 AM)
J is jumper? F is full hmmm.... then S? probably full cos my friend wanted to register new cannot
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call up tm @ 100 , and check thru MIPS.. if MIPS shows"Pending service availability" then , its port full

Order Status
Status Pemohonan Anda
Pending service availability

This post has been edited by steventan85: May 3 2010, 10:37 AM
steventan85
post May 3 2010, 11:45 AM

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QUOTE(Darkmage12 @ May 3 2010, 11:25 AM)
Order Status : Completed 
  Upgrade status : Your application is now being processed. 
   
Current Streamyx Package : Streamyx In-A-Box 384k (With Modem) - RM60 (Streamyx Combo) (Waive RM75) 
New Streamyx Package : Streamyx 1.0M (Free Modem) - RM68 (Streamyx Combo) (Wi-Fi @ Home) (Cool UNI Pack) (Upgrade/Downgrade)
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congrat then rclxms.gif rclxms.gif

nw still waiting tm reply for port full
steventan85
post May 3 2010, 12:38 PM

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QUOTE(wilson_png @ May 3 2010, 12:20 PM)
help..i really dunno their name..how i contact them ah??i need unipack n netbook...how??
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since ur student , juz go ahead to their tmpoint setapak/titwangsa to check it out there..

how long since u applied ?
steventan85
post May 3 2010, 04:27 PM

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QUOTE(cropika @ May 3 2010, 04:22 PM)
me also- applied on last 2 weeks...on a friday- now ady day 10 post application, still no reply from streamyx for installing streamyx- mine got line ady, only pasang the port n on the streamyx also didnt call yet
wat to do ah? call them?
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of course call them or visit them if u free ...

MIPS.tm.net.my is down for the moment

steventan85
post May 3 2010, 05:00 PM

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QUOTE(ff8ong @ May 3 2010, 04:30 PM)
Since like most of us have the same problem, which is no technician come to do the streamyx thing.
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do u able to check ur status thru MIPS ?
steventan85
post May 3 2010, 05:49 PM

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QUOTE(ff8ong @ May 3 2010, 05:33 PM)
No order found. I on holiday now so will go Tm point to check it out. My agent just told me all the new homeline at my area got
problem so cannot key in data blar blar blar. mad.gif
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if possible , take the form frm agent if she stil hold it..and hand in urself to tmpoint urself
steventan85
post May 3 2010, 08:24 PM

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anyone know how long i need to wait for port full ?

fyi , i submitted termination form for both my homeline+streamyx but till now , it still active . the port is still occupied even thru i terminate it 1week ago

thats y i cant apply for new application eventhru its terminate 1week ago

its in same housing area

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