did you guys set up the modem yourself? is it necessary for a technician to come my house just to fix 1mbps line? i'm afraid they charge some fees. will they charge?

Hi,

Would like to ask, for those who apply a new homeline for the cool uni pack, the RM75 deposit will be returned only after u terminate Streamyx or it'll be deducted from the first month's bill?

Thanks.

I am VERY frustrated already. It's been the 5th working day and they have not even called me to change my homeline number. It's their f**king staff that promised that the whole process will be faster if I change the number of my homeline which I'm gonna pay RM10 for it and get an unknown number. Look, if these things can be done on the spot upon application, why don't they just do it man ?

The TMPoint staff promised that they will settle the whole number changing and Screamyx termination in one week and now I'm on the last day of the week without any updates at all. You see there - I've already paid for it and I'm gonna get an unknown homeline number which I'd have to inform all my friends and relatives and now this is the kind of service I'm getting ?

Is there any way I can complain without going to TMPoint ? Because going to TMPoint would mean a possible 2 hours time wasted without getting any result.

sad case from 3pm till now
the telephone also no voice at all
is it telephone problem ?
haiz i pay him rm 50 cause he wan me rm 60 = =

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Added on May 20, 2010, 8:17 pmshould i call 100 ?

yer sad case
he jz straight climb through 3 house and then put the cable at the tiang then climb back 3 house and put in my room
the most gao lik is i see the receipt the telephone number is not my number kns lo
2molo call him
good la
he open mouth wan me RM 60
banyak tamak