its pretty much quite screwed up on dell's side.

i was put on hold for about half an hour while they checked if i was to follow the delivery date on their system (which was supposed to be today) or as per the logistic company's sms (which is tomorrow).

and then one bro here said not confirm? lol.

hmmm i even asked for an estimated delivery time and they say sorry cannot provide. i went like wtf over the line, did they expect me to wake up early in the morning and do nothing the whole day except wait at home for them to come?

and what if they decide not to show up and come the next day? 2 days sitting around doing nothing? *sigh*

oh and i think the after-sales support wouldn't be so pro on my side as well, afterall, the location's in jb & not kl.

Err... Their HQ is in Penang. They have their staffs placed all over the country la. So I think their after-sales-service can still reach you.

As for me last time when claim my warranty, the call center straight said wanna take back my lappy to change the mobo. However I still insist on an onsite warranty. When the engineer came to my office, he came prepared with all the stuff e.g mobo, gpu, cpu and even the power brick just in case... The whole process takes about 2 hours and they did it in my office...so please insist on an onsite warranty coz u paid for it...

hmm guys do you all use cooling pads for your AW laptops?

if so what brand would you recommend? am actually looking at cooler master but not sure if they're overrated.

anyway in that case, which size should i get for m15x? will the 15" suffice or go all the way to 17"?

also does it have to fit nicely or bigger is better?

well, last time AW would stress test each unit before shipping...

not sure if they are doing that now...

i do have a stress test for my M17x, but its a Classified XML Data.

gonna linked this post to Alienware Mothership V4 for further discussion

Yea. Get those which fit up to 15.6" and 17" like the Zalman 2000 or Cooler Master Infinite ... the 2 that comes to my mind. Im using Infinite for my M15x.

What spec'ed M15x did you get bro?

alright thanks bro. would hunt for 2 units later lol.

one for my mbp and another for the aw.

erm i took the m15x at 6599, then upgraded the processor to highest spec and ram also.

cos initially wanted the m17x for its specs, but then was put off by the weight and size. 10kg is like lugging a sack of rice wherever you go man haha.

what do you mean by 10kg? its like 6kg including power brick and everything.

The dell technician is coming my house 10:30am. Will see how good is their on-site service.

Yea. Get those which fit up to 15.6" and 17" like the Zalman 2000 or Cooler Master Infinite ... the 2 that comes to my mind. Im using Infinite for my M15x.

What spec'ed M15x did you get bro?

Good one 
Lol...thats a funny one. Making up for lost time I'd say. Once you get the lappy, you forget everything else.... sometimes your girlfriend too...   
Lol.... good to know. Welcome to the club.... All the best trying to contain your emotions and eagerness to handle your new baby....
So far it was within 10days. 10days on the dot actually but it wasn't during a time of part shortage. I paid cash but didn't think that would matter. If you pay by card they would wait for the whole process to go thru before starting on your unit.....
Normally if logistic company SMS you, it means it coming on that day or the next. Pretty accurate.....
Welcome back bro. Where u went?
I occasionally feel heat. But not that it bothers me though....
I get the same thing. My HD prolly has about 160GB left with few applications but games and it takes much longer now to boot up and even start the Biometric Face detection Cam.... 
Thanks for reminding me. Gonna clean my Fan vents.....

Astria's question :
My answer :
-------------------

do any of Alienware owner have the result of stress test too?

picture related - mine.

snap some pics if you have a chance and share in here with us!

What u mean by stress test bro?

I have that information too ( according to ur picture)

new Nvidia beta drivers for M11x. get them from Dell site now.

version is 197.12. remember, it's beta.

alright thanks bro. would hunt for 2 units later lol.

one for my mbp and another for the aw.

erm i took the m15x at 6599, then upgraded the processor to highest spec and ram also.

cos initially wanted the m17x for its specs, but then was put off by the weight and size. 10kg is like lugging a sack of rice wherever you go man haha.

oops. then i think kena conned. lol.

i remember seeing that figure on either a youtube video or review of such.

also another point was that i did prefer the look on the m15x.

but then importantly i think also that the m15x even after a little upgrade wouldn't burn such a big hole in my pocket in comparison to the m17x with a little more upgrades.

humans are greedy by nature i guess, probably no one's ever contented with the lowest specifications. lol.

eagerly awaiting for my unit to be delivered, finally. TODAY!

do u feel the air flow when u put ur hand on the infinite with the max speed?

No chance to snap, that technician fix it like drinking mineral water..so fast.

Now the screen no more gap and so nice to hear no cracking sound when open the lid,
previously i thought is will be like that but realize the new lid doesn't have crack sound at all.

Overall very nice on-site service. Will see weather got dead pixel or not for this few day.
Previously there is a small gap on left bottom side.


Everything done.

@fong, can snap some more pictures on ur abyssus? xD hehe.. very interested to see some abyssus pictures as well. hehe

installing now...