The people at Gentech are experienced and have capable technicians so don't worry. You must be new purchasing things from USA because I'm guessing you haven't been to NBR forums yet (Note Book Reviews). Brand new G73JH (any variants) fresh off the production lines have problems. I was very worried when I purchased my unit because of the GSOD issues due to a batch of faulty ATI GPU cards and poor workmanship from the factory in applying the thermal solution for the GPUs.

There are users who faced GPU problems like overheating and refused to send their units for RMA to ASUS because some people faced the same problems or even worse after getting their units back from ASUS. In the end most of them D.I.Y the thermal solution or for some who bought from GentechPC sent the unit back to them to re-apply the thermal paste for the GPU and that solved their problems.

I'm very fortunate because my unit is almost perfect except for a micro dot dead pixel in my LCD at the bottom left (Thank God) and it's not noticeable unless you are staring at it from 5 cm away on a white background

PS: If you are ordering from GentechPC, get Ken Lee as your sales rep and mention my name (Mark Lee) and Jeffrey. He will take good care of your unit and any modifications you need done

This post has been edited by Viperion: Jul 29 2010, 06:19 PM

No worries, if you have any problems with your order PM me and I will assist when I can

Congratulations! Here's hoping for an early arrival and you having loads of fun with it

Nah, let those owners have their own thread. Anyway the G73JX will only go into production in mid-September and should only hit retailers around the end of the month. Also the initial rush for the units will make it hard for anyone overseas to obtain them until the demands slows down a little. I'm not overly excited over the improvements and still think the G73JH is a great buy.

I got my first every GSOD today!

After updating to ATI Catalyst 10.7 and testing Gears Of War, Crysis, C&C 3, etc. etc, I had no problems playing past several hours. I however got a GSOD after 15 minutes into Starcraft 2! It was in the tutorial even and not at the campaign mode. Not sure what happened but it locked my unit for good and I had to press the power button down to shut the unit off. I had all the settings on Ultra and might have given my GPU a cardiac arrest, LMAO!
GPU temp spikes were steady hitting a max of 80c so I don't think it is a thermal problem. Did an overclock to 705/1100 and the problem went away but now I know the feeling when one owner said he could feel the unit wanting to GSOD but with the overclock it just went past. I tried the tutorial again in overclock mode and at one part the game froze for 1-2 seconds then continued as per usual but I'm betting at stock speed the unit would have GSOD!

I am going to reset to stock speeds and try campaign. I will report back if I get anymore GSOD on SC2.

Well here is the funny thing. I have been running the stock drivers and don't have any issues playing the above mentioned games for hours end. The GSOD never happened in 10.6 drivers but I hardly played much on those. The 10.7 is awesome because it really improves a lot of video performance but is causing GSOD. Just got a green SOD in Crysis after an hour playing Crysis. I'm going to overclock the GPU now to test for stability.

International surcharge? How are you making your payments? There is a USD 30 bank fee if you are making payment through wire transfer.

Hmmm, you need to check with other owners who paid through paypal. Did he tell you what the surcharge is for? Get an explanation from him on the reason for the surcharge

This post has been edited by Viperion: Jul 30 2010, 09:29 PM

Congratulations and welcome to the club

Ketchup or Chili?

You meant source I gather

Well, the Paypal surcharge is much cheaper than the bank wire transfer. The good thing about Paypal payments is they have a great customer support which you can call. If you made your payments through Paypal, generate a customer PIN and call Paypal to inquire if the surcharge is actually true. I would think it is accurate because when you pay through credit card in Low Yat Plaza they would charge a 3% in top of your total because the credit card company charges the vendor for the transaction fee. Paypal is making money through vendors that way and I think USD 15 is more cheaper than the wire transfer fees we paid through banks

It really depends on your requirements. I tried several online vendors before purchasing my unit going as far as calling 4 of them in the USA and Gentech had the most informative sales personnel. They also provide the best customer service and was extremely prompt in replying my queries to fulfilling my order requirements. If you want the best customer service get your unit from Gentech and try to get Ken Lee as your sales representative as he has dealt with many customers from Malaysia

This post has been edited by Viperion: Aug 1 2010, 02:48 PM

Congratulations! Enjoy the wait and good luck on your new units

No worries mate, anytime. Pop a message in this thread if anyone needs assistance

Dang, you beat me to it. I will try to get my friend's Acer netbook and place it side by side with my Behemoth

I placed a netbook next to our comps and it was really an eye opener

OMG! Don't get Jeffrey started Look at the accessories in my signature, my Dark Lord used the force to influence me, LMAO!

At last mate & Congratulations Here's hoping you get to go back and use it ASAP.

What sort of advice and briefing you need because you request is too general. Are you asking if they are trustworthy, shipment time, technical knowledge, service, etc etc? Please point out your concerns or questions in detail and we will try our best to answer your questions. I can get in touch with Ken Lee from GentechPC if we cannot answer the questions however only when I am free as I don't work for them but willing to help a fellow LYN forum member

I'm going to ask Ken to send us our Paycheck end of this month Jeff (Only in my dreams, LMAO!)

This post has been edited by Viperion: Aug 4 2010, 05:30 PM

Correct but to be on the safe side put a 2 week buffer so you won't be disappointed. Anything more than two weeks you will have to contact them

Read what I posted above you

Awesomeness. Enjoy your unit

The problem with battery life lies in the power consumption of the GPU. The stock vbios doesn't down clock the GPU & Mem speeds leaving it idle at a ridiculous 700/1000mhz thus draining the battery like crazy. There is a modded vbios in NBR that lowers the speed of the clocks and increasing the battery life to 2~4 hours depending on the battery saving mode you are using. Flashing your vbios does not break your warranty however be sure to keep the stock bios just in case you need to flash back for RMA purposes. WARNING! Please note there is a risk factor in flashing the vbios and you might end up bricking your entire unit

This post has been edited by Viperion: Aug 6 2010, 01:10 PM

Kastam will never call you to collect it. Pos Laju will call you if your unit is held by Kastam. Also if you use USPS shipping option Pos Laju will not deliver to your doorstep. You will have to collect it at the nearest branch they sent your package to. Use the USPS tracking number at the pos laju tracking page to find where they sent your unit. Check the link below:

http://www.pos.com.my/V1/main2.asp?c=/v1/T...e/MainTrack.htm

Select Pos Laju and enter your USPS tracking information.

Not only stock mate, check the quote above. If you can live with horrendous to 0 customer support please go ahead by all means

Estimation for USPS is 5-7 working days the moment you see the unit left US in the tracking page. It takes around 1-2 days to get a tracking number once payment is confirmed by the banks. ETA should be 6-9 working days if everything goes smooth to 14 days max if something hits a snag. Anything above 14 days you should contact Gentech and USPS on your shipment.

If I knew about comgateway earlier I would have opted for that option because DHL would have delivered to my doorstep. Pos Laju refused to deliver my USPS package stating it was insured and they do not deliver insured packages. What a load of bull crap for those lazy monkeys