very interisting tho, accordint to bro weelar, its claimable, and under process but to an unknown amount,

see how it goes, will be getting belkin too

Looks like Belkin and Cal Lab are safer bet. However, I always unplug all my gears when not in use. Better safe than sorry.

for me im using pc avr...should be enuf..at least..only rm50 at at pc shop

I recommend Belkin. I m using belkin for AV and modem, server and PC. So far AV side no problem. But I ve claim 2x for the modem, server and pc side.

First time lightning strike phone line and fried my modem but safe my laptop. Claim back the belkin surge protector and two week later, collect cheque for the modem. Cause I already brought the modem. So they pay back cash for me.

Second time just happen 3days ago. All item safe but the surge protector kong. Claim back 1 to 1 exchange.

My modem and server ON for 24hr. So protection and warranty is important to me.

Hi guys,

Want to ask something as well in regards to this. Recently I was looking for surge protection equipment as well. I knew about Belkin Surge Protector with its insurance coverage from here as well. When I went to a shop and ask about lightning protection from a sales guy he actually suggested an Automated Voltage Regulator is better, his shop was selling was selling Neuropower AVR-800 for RM81 and Belkin Surge Protector for RM239. I look at the Neuropower packaging it has surge,spike and lightning protection and also resettable circuit breaker. I ask another salesperson in that shop which is better between the Belkin Surge Protector and the AVR he also says the AVR is better. Can some of you guys share some thoughts on this on which is better actually? Actually I was also quite curious that a salesperson would actually suggest a cheaper equipment in there shop was better than the expensives ones .

A surge protector is much more important than AVR. The percentage of your equipment spoil by ligthning is higher than those few percentage higher voltage.

Using belkin is just double protection. If it fail to protect, you can claim it. But if you buy a cheap one, once strike, you can claim. Belkin have a cheaper version. Depend what equipment and amount claim.

But not all item you can claim from belkn. They will ask you to repair the item and paid the repair price for you. If it too expensive.

What sort of documents or proof does Belkin need in order to process the claim? Do you need to bring the spoiled item to show them?

it's not about over-voltage why they recommend you to use AVR for lighting.. it's because of isolation.. being blocked by a Transformer inside.. kong also primary side windings..

if use surge protector , the equipment is always connected to mains powerline, then it rely on the Varistors to short it to ground...

If you have receipt, that is good. If you don't have, they follow market price. You need to bring the spoil surge protector and the spoil item. They need to check the genuie problem.

Example my case: Surge protector spoil and the modem. Since I need to use modem urgent, I go and buy new 1. Than bring the 2 spoil item to claim. And tell them my story. Since I already brought the modem, they pay back me by money but market price according to that model.

My second case: Surge protector spoil but the laptop adaptor ok. (the 3pin plug have some melt point and carbon). I bring this 2 item to belkin and told them my story. Even the adaptor is ok, but I still bring it to them incase they want to investigate. I claim back the surge protector.

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Added on February 6, 2010, 1:37 pmYou much understand what AVR purpose. The inside component still won't protect the lightning. I ve 4 pcs AVR. Some using combine with surge protector. Depend the sensitive of my component. Surge protector first than AVR. If you using AVR for lightning, I rather trust surge protector.

The AVR is good during minight time when the high voltage fluctuation alot. Maybe too many aircon running in my housing area. Cause I can hear my AVR working hard during minight.

This post has been edited by ozak: Feb 6 2010, 01:37 PM

acterly I dun use the AVR (was just stating the issue that it has a giant transformer inside), I use APC 750VA UPS with provides isolation from mains...

anyway better open up your surge protector to see what is in side the thing, if just Varistors then it's not good enuf, minimum you also need GDT working in tandem with Varistor.. the DIN rail surge protectors I have use both these inside.. not sure the commercial power strips have this..

I think the common surge protectors only use MOVs. Where did you get yours with the additional GDT? Is it much more expensive?

I don''t dare to open. Cause it will void the warranty and I can't claim back if they find out.

I think an expensive surge protector is not just some varistor which cost few RM. Since they can provide insuarance coverage your component too, they have much confident of their product. So I took this advantage to claim my component too.

most of avr will consist of surge protector feature if mistaken.... pls correct me if majority in market now of avr are not....
most of user will assume generally: surge protector the the first level of protection.
if you need further, will be follow by avr and lastly UPS as UPS also consist of AVR function....

the comparison of RM81 & RM239 are in wrong category. as they're taking cheap avr compare to expensive surge protector.
there is also have very expensive avr for home theater. avr for pc of course is cheaper. Cal-Lab are cheaper surge...
but personally using 1, dissatisfied with product and service support. I won't try any next Cal-Lab anymore....

This post has been edited by djlah: Mar 5 2010, 01:02 PM

What happen to your cal-lab? What service support? Ain't this surge protector is spoil and throw type? Can claim for spoil?

I'm not convenient with their T&C. need to pay for RM25 if want to claim warranty 1-to1 exchange.
and the support specialist are not friendly too, or maybe said that their writing skill not politely....

power module surge protectors uses MOVs amongst many other components

GDT cannot work for power supply modules. only used in signal/comms line applications.

Correct, they do not replace the unit FOC. Have to pay RM25 and they provide you a new one. That's how they work, I'm aware of that and I'm ok with the policy.

I'm ok with this condition. 1 to 1 exchange is better than buy new one and somemore they just use back the plastic casing and they do replace the printed circuit board and others components,so its fine with me. Just my 2 cent

Nice safety device to protect my HT system..How much is the price n where can i find it

this is good investment to protect my system, can cabut if we at home if nobody home
and forgot to cabut ....
sifuuu...where can i buy Belkin protector and what the current price....

This post has been edited by matyeo: Mar 6 2010, 12:28 AM