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 DiGi Fans Club & Enquiries V7, Always the smarter choice

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twL
post Mar 17 2010, 11:28 PM

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QUOTE(fruitie @ Mar 17 2010, 11:26 PM)
But in the end, was it successful? smile.gif
*
successful after 2 or 3 tries,
i just remember i got several calls from maxis,
i forgot. tongue.gif

even my brother's number also have this problem,
they said my IC number are different from their database...
TSfruitie
post Mar 17 2010, 11:30 PM

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QUOTE(twL @ Mar 17 2010, 11:28 PM)
successful after 2 or 3 tries,
i just remember i got several calls from maxis,
i forgot.  tongue.gif

even my brother's number also have this problem,
they said my IC number are different from their database...
*
Yes, that's what I heard. The most common reason is the mismatched of information. sweat.gif
I wonder is that an excuse by all telcos? rolleyes.gif
twL
post Mar 17 2010, 11:32 PM

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QUOTE(fruitie @ Mar 17 2010, 11:30 PM)
Yes, that's what I heard. The most common reason is the mismatched of information. sweat.gif
I wonder is that an excuse by all telcos? rolleyes.gif
*
so far when i port in to from Digi or U mobile do not have this problem,
besides of Tune Talk.
SweetPuff
post Mar 17 2010, 11:33 PM

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Last I remember when Tunetalk just launched, you can't MNP out. Not sure if it's changed.

For Data Unlimited, there's only 1 plan that does not have FUP, if I remember correctly.

On the topic of Fair Usage, personally, I don't think any service provider will have much of a choice since infrastructure is always finite.
TSfruitie
post Mar 17 2010, 11:33 PM

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QUOTE(twL @ Mar 17 2010, 11:32 PM)
so far when i port in to from Digi or U mobile do not have this problem,
besides of Tune Talk.
*
Ironically, usually Telco M that always has this database mismatch problem. sweat.gif


Added on March 17, 2010, 11:35 pm
QUOTE(SweetPuff @ Mar 17 2010, 11:33 PM)

For Data Unlimited, there's only 1 plan that does not have FUP, if I remember correctly.

On the topic of Fair Usage, personally, I don't think any service provider will have much of a choice since infrastructure is always finite.
*
Ya, I only remember one plan which I have voiced out earlier. smile.gif
True. smile.gif MCMC's straight enforcement is forcing all telcos to have FUP. smile.gif

This post has been edited by fruitie: Mar 17 2010, 11:35 PM
twL
post Mar 17 2010, 11:37 PM

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QUOTE(fruitie @ Mar 17 2010, 11:33 PM)
Ironically, usually Telco M that always has this database mismatch problem. sweat.gif
*
really?
but last year i port in from Telco M to Digi has no any problem,
as i know i called to confirm digi line activation in the afternoon and done in the night,
i don know it can be done within a day,
that's why i do not bring the sim card go back and i cant use my line in the whole night,
haha..
TSfruitie
post Mar 17 2010, 11:40 PM

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QUOTE(twL @ Mar 17 2010, 11:37 PM)
really?
but last year i port in from Telco M to Digi has no any problem,
as i know i called to confirm digi line activation in the afternoon and done in the night,
i don know it can be done within a day,
that's why i do not bring the sim card go back and i cant use my line in the whole night,
haha..
*
Not everyone will have this problem la. laugh.gif
If like this, they will be cursed to hell. tongue.gif
twL
post Mar 17 2010, 11:53 PM

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QUOTE(fruitie @ Mar 17 2010, 11:40 PM)
Not everyone will have this problem la. laugh.gif
If like this, they will be cursed to hell. tongue.gif
*
ya lor....
if all like this,
sure they will get warning letter from MCMC or any related department. tongue.gif
myahsam
post Mar 18 2010, 01:43 PM

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Hi all,

Anyone encounter problem in WLM?
Since this morning, my WLM will automatically logoff and ask me to login again, after I pressed few words. I restarted my phone, the same thing happen again.

I am using nokia n70.
twL
post Mar 18 2010, 04:18 PM

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QUOTE(myahsam @ Mar 18 2010, 01:43 PM)
Hi all,

Anyone encounter problem in WLM?
Since this morning, my WLM will automatically logoff and ask me to login again, after I pressed few words. I restarted my phone, the same thing happen again.

I am using nokia n70.
*
my problem on before is after i launch it for 20 or 30 minutes,
it will have a problem and forcing me to shut it down,
i don know what is the problem and now i unsubscribed already.
myahsam
post Mar 18 2010, 04:30 PM

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Hi TWL, thanks for your reply. I think you should lodge an complain to DIGI. Otherwise, they wont treat this as serious matter. I have asked the OCS, how many person has lodged the complain. The answer is 1, that's me.

twL
post Mar 18 2010, 06:04 PM

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QUOTE(myahsam @ Mar 18 2010, 04:30 PM)
Hi TWL, thanks for your reply. I think you should lodge an complain to DIGI. Otherwise, they wont treat this as serious matter. I have asked the OCS, how many person has lodged the complain. The answer is 1, that's me.
*
really?
but i don really like to use windows live messenger version,
i prefer ebuddy on my mobile,
that's why i didnt lodge my complain.

i thought it is my individual problem because my phone will have some problem during surfing...
myahsam
post Mar 18 2010, 10:29 PM

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QUOTE(twL @ Mar 18 2010, 06:04 PM)
really?
but i don really like to use windows live messenger version,
i prefer ebuddy on my mobile,
that's why i didnt lodge my complain.

i thought it is my individual problem because my phone will have some problem during surfing...
*
My problem has resolved within 12 hours. Hurray DIGI supports.... rclxms.gif
twL
post Mar 19 2010, 12:06 AM

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QUOTE(myahsam @ Mar 18 2010, 10:29 PM)
My problem has resolved within 12 hours. Hurray DIGI supports.... rclxms.gif
*
it is great,
they solved ur problem by reinstall the software or because of your account?
myahsam
post Mar 19 2010, 06:33 AM

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Hi, there is nothing to do at my side. smile.gif
epool86
post Mar 21 2010, 10:07 PM

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quite a shock to read this report

Malaysia`s DiGi Telco Cheating An Estimated Half Billion A Year
source: http://mathaba.net/news/?x=623094
TSfruitie
post Mar 21 2010, 10:11 PM

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QUOTE(epool86 @ Mar 21 2010, 10:07 PM)
quite a shock to read this report

Malaysia`s DiGi Telco Cheating An Estimated Half Billion A Year
source: http://mathaba.net/news/?x=623094
*
It has been shared in Kopitiam.
However, I believe "cheating" is an aggressive word to describe.
The users can do changes to the settings.
I have changed my settings on the first day, there is no voicemail, prolonged calling tune and activated missed call alert are more than enough to minimise missed calls and voicemails.

Well, DiGi has some mistakes too for not making such settings changes availability announced to all.
ViRaViRa
post Mar 21 2010, 11:52 PM

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QUOTE(epool86 @ Mar 21 2010, 10:07 PM)
quite a shock to read this report

Malaysia`s DiGi Telco Cheating An Estimated Half Billion A Year
source: http://mathaba.net/news/?x=623094
*
I don't really believe the author's claims after reading the whole article. As for the figures given, there is no proper proof or reference to show (at least a graphical statistics, maybe?). I also read that to unsubscribe broad. Few other things that I've noticed:

1) Business internet - RM68? Since when?
2) "Digi users are forced to call their voicemail" - you have the option to take up vm to mms or vm to e-mail, or you can just use MCA instead.
3) Charging for retrieving voice mails is "CHEATING" huh? In some countries, they even charge for incoming calls sweat.gif

There are many more that I can think off.

Conclusion : I just think that the person who wrote that article is just another dissatisfied customer who didn't pay bills & make complains because of not getting waivers.
jkfoong
post Mar 22 2010, 12:00 AM

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Hi, I'm a postpaid user.

On Thursday noon i'm still able to send out SMS but from that night, i cant send out SMS.

I can phone anyone and receive SMS without problems but I cant send...

What problem should it be?
ViRaViRa
post Mar 22 2010, 12:12 AM

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QUOTE(jkfoong @ Mar 22 2010, 12:00 AM)
Hi, I'm a postpaid user.

On Thursday noon i'm still able to send out SMS but from that night, i cant send out SMS.

I can phone anyone and receive SMS without problems but I cant send...

What problem should it be?
*
You are not able to send out sms until now?

Few things to check :
1) Message centre number - +60162999902
2) Sending method - via GSM & not via GPRS
3) try restarting phone & see whether it helps.
4) anyone else (your mom,dad, siblings) using digi & able to send out sms?
5) try changing phone & then send sms.

If everything is fine, call DiGi & check your account.

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