He meant that there are currently 2 blackberry phone bundles with Smart Plan. Sorry lor, DiGi where got as much $$$ as the other telcos

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Added on May 31, 2010, 11:10 amHmm. That's unfortunate that you have to experience this.
1. System may be down and will only be back on Monday. For postpaid transfer of ownership, we’ll have to deactivate the account and re-register it back with the same numbers. Can't be sure without further details, though.
2. Once deactivated, re-registration will be made immediately. Should be completed within 24 hours.

This post has been edited by SweetPuff: May 31 2010, 11:11 AM

Sorry lor. Can't reactivate back already for prepaid numbers.

Hey guys, if you surf zero facebook and still kena charged, please PM me your number, phone model and time you accessed it(roughly). I'll run a check.

We still haven't officially launch this ler

This post has been edited by SweetPuff: Jun 1 2010, 09:40 AM

Confirm launched. If you have trouble or kena charged for access, please pm me your number, phone model and approximate time of access.

At the moment,I only face some trouble with blackberry devices.

Web info is up.
http://www.digi.com.my/internet/3g/facebook_zero.html

Happy Facebooking.

Note that if you have zero credit in our prepaid line, you won't be able to access also ya.

Also, you'll not be charged if you post comments. Do let us know if you face any issues with this new service.

This post has been edited by SweetPuff: Jun 1 2010, 05:27 PM

@twL
Sorry lor. You can't check your internet usage. Except via manual calculations derived from your Unbilled Amount.

Send me a PM of your number, bro. I can look it up for you and see what's up.

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Added on June 2, 2010, 1:54 pmIf it's under diginet APN, it should also be free.

If you're using Blackberry to access, make sure you're using the WAP browser.

This post has been edited by SweetPuff: Jun 2 2010, 01:54 PM

Hot off the oven.
DiGi's got mobile wifi:
http://www.digi.com.my/mifi

The MiFi is about this size:


Not my hand, btw!

Big brother is watching!

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Added on June 4, 2010, 2:31 pmI also dunno how much $$$. DiGi will announce later. Like that iPhone pre-order punya style lah.

Yep. You have to sign up with a digi plan. Else digi rugi-lor... they have to pay my peanut salary also mah.

It can be used with other internet connections. It's not sim locked.

This post has been edited by SweetPuff: Jun 4 2010, 02:31 PM

Sharing of course will slow things down. And of course if you tether while on 3G, calls will still go through. Else the caller won't be able to get through.

Also, if you're just a home user, you're better off setting up a wireless router. The biggest plus for this device lies in mobility.

Expand 3G coverage across klang valley. Granted, there's still a lot of areas that is not covered, but it ain't cheap to roll out the infrastructure, and DiGi don't have the financial clout of the other 2 bigger telcos. So, the best way to compete against them is in customer experience.

So, we're a bit more careful about over expanding our resources and end up unable to support them. Hopefully with your continued support, we can continue to grow.

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Added on June 4, 2010, 5:38 pmUnfortunately, it's things like this that forced digi change the campus plan.

This post has been edited by SweetPuff: Jun 4 2010, 05:38 PM

If you are using diginet to access zero.facebook.com or 0.facebook.com, you should never be charged. Ensure you're not accessing m.facebook.com ya.

PM me your number and time/date of access and I'll take it up with customer service and the product guys.

This post has been edited by SweetPuff: Jun 10 2010, 12:02 PM

diginet and digiwap should be free when you access 0.facebook.com

If you kena charged, please PM me (your friendly neighbourhood digi webmaster) the following details so that I can get some people to follow up personally.

1. Name
2. Mobile Number
3. Time and Date of access

The product managers for this are already aware of this issue and looking into it as we speak. I'll update everyone here soon.

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Added on June 11, 2010, 2:52 pmAlso, no need to go to DiGi Center to settle this for now. I personally don't see why you need to do so. So, please hold on for now. We'll sort it out for you guys.

This post has been edited by SweetPuff: Jun 11 2010, 02:52 PM

Hmm. That's bad. Sorry about that. The standard time to get back to customers is 2 days, if I recall. Can PM me your number? I'll be able to follow up on your complaint with the CS managers. And maybe some details about the nature of your network issue?

This post has been edited by SweetPuff: Jun 11 2010, 09:33 PM

Hey people, for those of you who kena charged 10sen after accessing Zero Facebook, are you guys running any apps or email stuff at that time?

Ok. If you guys all kena charged, can PM me your contact number, date and time of access? Gonna need your help to investigate

Hmm. Maybe knowing your phone model will help too. Thanks people!

This post has been edited by SweetPuff: Jun 15 2010, 10:06 AM

Correct, correct, correct. All the cakap-cakap between DiGi and customers are normally handled by customer service.

Anyway, sorry about not being around that often lately. I'm stuck with 9am-6pm meetings all the way till the end of the month. So, I'm now lowyat-ting during a meeting

Wait for our announcement lor.Why worry? Save money first:)