Cold down, it is always like that =(

Anyway you want to upgrade from 512kbps to 1mbps?

sigh i am upgrading 1mbps to 4mbps

sry a noob question. if i upgrade the service, do i have to change my modem?

Oh, 1mbps need to go TM point to upgrade.

Only 1mbps or below can be upgrade via online.

I don't think you need to change it.

This post has been edited by Jounouchi: Nov 30 2009, 10:46 AM

As Jounouchi mentioned, no need, can use existing modem. Anyway, if upgrade to 2MB or 4Mb package, modem will be given for free, which u can keep it for spare.

This post has been edited by stormaker: Nov 30 2009, 10:50 AM

i got the package to choose rm71 wihout modem(super deal), 1st time is timed out.. after i try again it give me this msg..

===================================================
Maintenance Service Information
Sorry, your request has failed with the following error message.

Harap maaf, permohonan anda tidak dapat diproses.

Error creating upgrade order. Please try again.

For your reference, your MIPS order reference number is : bla bla bla
===================================================

this mean i oredy subscribe????

Same problem to me.

I check the upgrade status and it said it is error which mean it didn't upgrade.

I think is the system down or we need to go for that TM point to register?

yeah.. i think is system down.. sob.. T.T

MIPS Order Reference No : xxxxxx
Order Status : Request processed with error
Current Service Number : xxxxxx
New Service Number : Not Applicable
Current Service Login : xxxxxx
New Service Login : Not Applicable
BO ID :
Upgrade status : An error has been encountered while processing your application. Please contact your nearest Kedai Telekom for more information.
Current Streamyx Package : Streamyx Basic 512k (without modem) - RM66
New Streamyx Package : Streamyx 1.0M (Without Modem) - RM71 (Super Upgrade Deal)


i online update it at Nov 27. now still same? so, who same as my case? need go telekon there..?

Except 100, which number that I can call and ask for more detail for this promotion upgrade?

Me, but I lazy go TM point. But I want to upgrade

upgraded to 4Mb...after activation i can join the 4Mb club..yeah..

same here...

My modem and speedtest showed 4096 already........ .....now waiting for my free modem. The TM guy suppose to come this week...........
Anyone know what kind of modem TM provide....?

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Added on November 30, 2009, 1:36 pmWow, tmpoint branch near my house very packed today....everybody is upgrading ke.....? No wonder la system down.........

This post has been edited by altimi: Nov 30 2009, 01:36 PM

Just now I went TMpoint at my place also packed...waited more than 1 hour.

Not many ppl. paying bills but many new application. Application counter limited.

This post has been edited by azbro: Nov 30 2009, 01:41 PM

how long its take for them to upgrade ?

I submitted my upgrade on 27th Nov. On 29th, speedtest shows my download speed is 1500+ kbps... The next day, it's down to 320+kbps..

Previously, I'm on 512 package.. now upgrade to 1MB..

This post has been edited by yinsw: Nov 30 2009, 02:06 PM

u register online? and u mean after 2 day, ur line is upgrading right?

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Added on November 30, 2009, 2:59 pmok. now i just re-do the registration
https://mips.tm.net.my/SelfCare/TermsAndCon...jsp?upgrade=yes

last 2 days, i re-do the registration but cant, it mention that I already register and provide me with the MIPS Order Number, now it become like this..


Account Category
Kategori Akaun Personal

Current tmnet streamyx Package
Pakej Semasa tmnet streamyx Streamyx 1.0M (Without Modem) - RM71 (Super Upgrade Deal)

New tmnet streamyx Package
Pakej Baru tmnet streamyx Sorry, there are no plans for upgrade/downgrade.

I just get this.. later i go home check either my line already 1MB... hopefully can..

This post has been edited by shinzhizu: Nov 30 2009, 02:59 PM

u guys so fast.. register on 27 and now upgraded.

i register on 25th but still in process.

wat do u mean at TM point? do i need to change to streamyx combo package, then only do the upgrade?