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Streamyx Streamyx "Super Upgrade Deals" Promotion, wow!!worth it

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hkw_9105
post Jan 27 2010, 12:24 AM

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What should i do if i reg online?I just need to wait the process done and the speed will upgraded automatically?
tabs
post Jan 27 2010, 12:29 AM

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it try de.. cannot update to 2mb but paying same amount money sad.gif so sad
ahcheap
post Jan 27 2010, 12:30 AM

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QUOTE(hkw_9105 @ Jan 27 2010, 12:24 AM)
What should i do if i reg online?I just need to wait the process done and the speed will upgraded automatically?
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Normally after 3 working days ur line wil be upgraded, do a speedtest to verify.
hkw_9105
post Jan 27 2010, 12:33 AM

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QUOTE(ahcheap @ Jan 27 2010, 12:30 AM)
Normally after 3 working days ur line wil be upgraded, do a speedtest to verify.
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Then I need to call them or not?
ahcheap
post Jan 27 2010, 12:38 AM

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QUOTE(hkw_9105 @ Jan 27 2010, 12:33 AM)
Then I need to call them or not?
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U can call them when u need to.
poh880
post Jan 27 2010, 12:49 PM

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I also get this Installation fee... I have wrote an email to them on this issue... Their system same as their service rclxub.gif
If you don make any sound... they will earn more RM88 from innocent users like us... brows.gif

This post has been edited by poh880: Jan 27 2010, 12:50 PM
eternity4av
post Jan 27 2010, 02:34 PM

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erm, if i made the upgrade from 1.5mbps to 4mbps combo what kind of modem should i get? the blue riger or the wifi ones?
ahcheap
post Jan 27 2010, 04:13 PM

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QUOTE(eternity4av @ Jan 27 2010, 02:34 PM)
erm, if i made the upgrade from 1.5mbps to 4mbps combo what kind of modem should i get? the blue riger or the wifi ones?
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If u upgrade to Combo wifi@home u wil get wifi modem

eternity4av
post Jan 27 2010, 04:56 PM

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i not sure about dat, i juz noe dat i upgraded to streamyx combo 4mbps wit modem, under d super upgrade deals, so it's wifi or wat? coz my contractor said he gonna giv me d blue riger modem, coz he said tm net aztech own model kenot read 4mbps swt
LYNEnthusiast
post Jan 28 2010, 09:40 AM

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I have normal Streamyx Combo 384Kbps for more than 1 year already. Can i just upgrade to Wifi@home and get the free WIFI modem and still paying $60/month without extra cost to me? If i self install, then there should not be any installation and activation charge or others right?

Can i do the upgrade from you here? Thks.
devanbrat
post Jan 28 2010, 03:03 PM

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QUOTE(altimi @ Jan 20 2010, 04:27 PM)
Yup mine came same as your's.....but after I make complaint to cfm, Rm88 is waived from my bill.................... thumbup.gif  thumbup.gif  thumbup.gif
I filed a complaint about this installation charges (RM88) in CFM and today I got this e-mail........ rclxms.gif  rclxms.gif  rclxms.gif
user posted image

----------------------------------------------------------------------------------------------------------

Dear Mr. Mohd XXXXX,     
                                                                                                     
Thank you for bringing this matter to our attention.

We write in response to your request dated 23rd December 2009 pertaining to the matter above.

Please note that we have suggested a rebate for the installation fee RM88 due to wrongly charged issue. This has been proposed to our management. Once approved, the adjustment will be reflected in your account.

We wish to take this opportunity to thank you for your continued patience and understanding, as well as extend our appreciation for your continued support of TM. We wish to assure you that we are constantly improving our service and listening to customer feedback to further improve on the level of our service and customer satisfaction.

For further assistance or feedback, kindly e-mail us at: help@tm.com.my.
Alternatively, you may also contact TM at 100 and select "Internet Services".

Thank you.
                       
                         
Regards,
Noorliza Binti Noordin
Internet Billing Complaint Unit,
Customer Interaction and Service Resolution,
Customer Service Management, Telekom Malaysia Berhad.

www.tm.net.my

(Reference No: 1-5395015352)
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Thanks for this post bro i lodged a report at cfm.org.my and they called me the next day saying the RM 88 will be waived in my next month's bill thumbup.gif

Dellxps16
post Jan 28 2010, 08:45 PM

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Hey guys, just wanna confirm that whether there still got 4 months free promotion for upgrading the Streamyx Speed?


zwanvedder
post Jan 28 2010, 09:30 PM

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QUOTE(Dellxps16 @ Jan 28 2010, 08:45 PM)
Hey guys, just wanna confirm that whether there still got 4 months free promotion for upgrading the Streamyx Speed?
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still got...try upgrade online rclxms.gif
kukujiaotm
post Jan 29 2010, 04:04 AM

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QUOTE(zwanvedder @ Jan 28 2010, 09:30 PM)
still got...try upgrade online rclxms.gif
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Great, I wanna upgrade from 1mb to 2 mb :-)

This post has been edited by kukujiaotm: Jan 29 2010, 04:05 AM
Kinetics
post Jan 29 2010, 06:04 AM

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The current speed upgrade promotion takes how long for the new speed to take effect if the upgrade was done online?
muslimz85
post Jan 29 2010, 06:21 AM

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nice...
skylinelover
post Jan 29 2010, 02:02 PM

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hey guys. i like 2 ask one thing. i m currently on the old rm88 package of 1mb without modem for 5 years. i m planning 2 upgrade the 4mb combo 4 the final 9 months usage b4 graduation. so i was wondering will i b charged 4 the non-combo 1mb 2 combo 1mb conversion? then will i b tied 4 another 1 year contract? will there b any other unknown charges masuk 2 my next month bill besides the 1mb-4mb upgrade charge?
ahcheap
post Jan 29 2010, 02:08 PM

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1 year contract for Combo 4Mb RM160.There wont be additional 1 month dposit after u upgrade.
skylinelover
post Jan 29 2010, 02:33 PM

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QUOTE(ahcheap @ Jan 29 2010, 02:08 PM)
1 year contract for Combo 4Mb RM160.There wont be additional  1 month dposit after u upgrade.
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oh ic...then how about if i take the SUD 4 standard packages deal number 8???still tied 2 1 year contract?
EURO ARMY
post Jan 29 2010, 04:39 PM

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May i ask how long will the upgrade to take effect? hmm.gif

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