regarding the 15% cashback as stated rm150 per person per mth rebate.

meaning if i purchase a bill of rm3k only entitle to maximum rm150?

small money not out, big money wont come...

Scam victim seeing red over bank’s lack of urgency


I HAVE been a victim of an Internet scam. Upon realising an hour later that I had been fooled into paying US$1.88 because I was unable to find the website, I immediately made a call to Maybank.

I had to wait for more than 30 minutes before my call was answered. This was way past midnight. I was then redirected to the credit card department and during this time, I had to wait for another 10 to 15 minutes. A woman staff then informed me my card had been charged three times within an hour amounting to RM220.

This was the point where the frus tration began. First, I was advised to check with the merchant if they were fraudulent. Further to that, I was asked how I knew the website would use my card to do any unauthorised transactions, and how they could know my security pin.

The call centre then proceeded to tell me that all Maybank online transactions require a password, which I am not familiar with.

Finally I conceded to pay the abovementioned charges, as all I wanted was for my card to be cancelled to prevent further unauthorised transactions. Now here’s the cherry on top of the whole debacle. I couldn’t cancel my card because it was not lost and because I couldn’t prove that fraudulent charges had been made to my card.

I now had to tell her that I had just dropped my card in a drain and wanted to report a lost card. Five minutes later, her superior told me he had to charge me RM50 for losing my card.

Where is the comfort of security for credit card users after they suspect they had been duped? Plenty could happen between midnight and 8.30 in the morning.

What’s the purpose of a call centre if I still need to make a formal complaint at the nearest Maybank? Is this standard procedure?

D. SOON,
Kluang.

1 question here, 5x MR for Amex Gold CC promo is it applicable for Jusco departmental store? As I noticed the T&C says Jusco Supermarket

Does purchase cinema tickets online thru tgv n gsc entitled for 5x MR as well?

Any news recently on what Amex is going to do to keep their members happy? 

I've once again busted my CL last/this month *siGh*  Gonna call and ask if they can waive the damn RM50 for me !! keKkekeKekEKke

Amex gold as primary and MBB petronas as backup. However considering that I do not shop at petronas, i might switch to Sony Card since I'm more likely to purchase from Sony than petronas... but lets wait and see how CC taxation is going.

But is that Sony Card is that a gold card? I plan to switch from petronas to sony too.

no annual fee - this fee is originally charged by bank right?

then Service charge is charge by government, its not a charges from bank.

is it im correct??

sad news...

just now checks with Singapore hotel, they prefer Visa & Master.

I thought Amex is widely accepted in Singapore, including all 4 and 5-star hotels.

they do accept Amex, but prefer Visa & Master over Amex.

What is Sunshine store?

I'm just wondering why and how Amex can give so much promotion compared with other cards. None of the cards I've been using a number of cards but Amex beats them all in terms of promotion. Isn't the US going through some kinda economic crisis now?

why my AMEX card took so long oso din approve my application???
u all recv AMEX in 2wks time? =.=

Some banks know your spending pattern and they don't even bother to call you and verify!

u can go to amex malaysia website to register yr own acc.. fast and easy

for amex 15% cash rebate, i bought jusco voucher rm2k (Nov RM1k, Dec RM1k).

4. Qualifying Transaction include transactions from department stores located at the Selected Malls, for example: Isetan, Jusco Department Stores, Metrojaya, Parkson and Tangs.

When you buy Vouchers, transaction will be gone thru Jusco Department instead of Jusco Supermarket. 

btw anyone can confirm we cannot use m2u to pay bill online by amex cc?
only way to pay bill is @payment counter & pre-reg auto-billing?

How you guys rate Amex compared to Visa & Master??

Anyone got their 15% rebate yet ?? Or know when it will be paid back?

I spent almost 1k in the selected shopping centres in early Nov but still have not seen any sign of the rebates. Checked through my MBB2U but don't see it yet too.

For my other credit cards , it usually shows in the online account transactions shortly after the purchases ......

bcoz of this 15% i keep shopping in this 2 days but still not able to spend single cent~
duno buy what @@