so disappointment to GURNNY MAXIS CENTER(PENANG)!!

ok here is my story...

book iphone 3gs 16gb black on 2 sep 09(NO CONTRACT), and they said will call when its available, until 2 oct never received and call from them, so i decided to go to them and find out, then say need to wait for 45 days actually.. then i was like OK, already wait for 30 days why not another 15 day.. and today, i just call them to check out if i still need to wait or not..

and they reply me this,

iphone is currently for contract only,

then i reply them, i said i book before you tell me this...

and i decided to go and talk to them on next week,

and yeah, i just sold my current fon for very cheap just to get the iphone 3gs and now they telling me this..

what is this? i believe maybe they got some extra income if ppl sign contract, that is why they doing this?

i am so going to complain about this until i got my iphone 3gs...

when u book it ???

just sent an email to maxis regarding my condition. Still waiting for Maxis' reply about the condition. Will post the answer here.
Please pray that I can receive the phone by this Friday and make no delay.

trust me, when your 30 days are up, just go and collect. dont wait for them to call you. thats what i did and i got mine. lol

U deposit them with RM 200 or not...?
i have same story with U in 3 aug ( maxis centre seberang jaya )...but when i booked no need to pay deposit...at 18 aug i try to visit them n they told me need to pay deposit n no hotlink plan...what i can say --> maxis services is very poor. ( very sad maxis has permit to brought apple devices but they are not professional company )

now i just booked under hotlink plan at 18 sept n deposited 200 bucks at MEP...they tell me i can refund if i want. once again maxis management is very POOR.

This post has been edited by Iroci: Oct 5 2009, 11:00 PM

yes, payed RM200 for deposit, and i have already use hotlink prepaid...

so what is Ur next action..?

I book on 18 August 2009.
Until now I get nothing from Maxis.
So, you guys rili so lucky if you book later than this date but already get your phone.
If you still not yet get your phone, please wait patiently...
since me also not yet get my phone

Where u book? mayb ur set had been given to other ppl...

Model : Iphone 3gs 16GB White
Location : Maxis MEP @ The Mines
Date Ordered : 16th September
Date Collected: Cancelled and get refund deposit @ 5th October


Reserved and collected a 32GB white unit from Machines MV, heard that they still have plenty of stock

Booked 16gb Black on 3rd September KLCC.

Got it today, 05 Oct 2009, Monday

No calls from them. Just went there and check it out today and they said is ready. They said the list just came out today. Sigh~~~

ya man~ I've experienced almost the same situation, booked mine at klang aeon mep outlet early last month, till now still haven get it yet.

They keep telling me next week la, next 2 weeks la.. and the staff working there is so rude showing their 'black' face at me as if i owe them money.

Damn it, after i get the iphone i will go and complain them. Really disappointing.

dun look for them, bug maxis directly. MEP will oni put the blame on Maxis say waiting their stock. Bombard them via email

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Added on October 6, 2009, 1:11 amThose who pass 30 days or almost 30 days, start bombard maxis email! Its better than you ask Maxis Centre. If you are asking which email to send to, just go to Maxis website and click contact us there you can find a form which you can fill up and they will get back to you in 1 or 2 working days

This post has been edited by Blast_Cyrus: Oct 6 2009, 01:11 AM

15th september, if u read page 2 or 3, there is a member that booked at 1st oct and got his phone.. at the same place, sunway pyramid maxis centre

Normally maxis will give it to a contract user first as they need it to tie those client. Maxis will earn alot from the contract user for a long term

ehm.. mine booked at mines MEP on 27th August, recieved it on 16th Sept.
im registering for iValue 1 pakej and paid deposit rm200.

Maxis doesn't have a computer queue system to do fair distribution of their subscribers, all they can do is when got their stock, scratching back their list (perhaps in papar based) and trying to call those ppl who booked.

I have seen many irresponsible maxis staff from Maxis BTS where they promise me to submit the port out request but never do until 3 days later i go back to shot them then only they do it.

What i'm trying to say is those are human work, who they decided to give their iphone stock is up to their decision, they could be blurred enough and not notice you book for long while ago and giving away the available stock to somebody who just book.

So just CALL them or give many followup (Not really to scold them) to them so that they remember you. There is always mistake with human being, same thing even a computer has bugs.

hmm i booked mine on the 26th sep at 1utama maxis centre, but on sunday 4th oct morning i got a missed call from a private number, since i dont receive calls alot mayb maxis called me? lol

@daigo2008v6,
Y don't u call the MEP up to reconfirm?

Maybe My case is sheer bad luck of missing the stock shipment dateline.

I booked it on 31 Aug (merdeka), same place as yours at Mines, and they implied that I will get b4 18 Sep. As of today still havent gotten my iphone. Thats 1 months plus already.