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 Dell Inspiron Users Thread, The ultra mobile from Dell

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jeffseaw
post Jun 1 2016, 05:51 PM

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QUOTE(edmund_yung @ Jun 1 2016, 10:35 AM)
Good thing with Dell, their after sales service is good. Try having problem with an Acer or Asus laptop.

My 7559 is working okay, I did rarely get some Intel display driver crashes, but I guess that's because I've rarely shutdown the PC, only always going hyphenate. A reset will solve it most of the time.
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I just wanted to post here and i saw your post.

My friend recently bought the dell 7559 from online, after few days using, he facing Display driver Inter HD Graphics Drivers for Windows® stopped responding and has successfully recovered.

He dont have lowyat forum account, asking me for help. Anyone know how to fix this? mostly happen when open few excel files to do report.
47100
post Jun 1 2016, 07:53 PM

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QUOTE(jeffseaw @ Jun 1 2016, 05:51 PM)
I just wanted to post here and i saw your post.

My friend recently bought the dell 7559 from online, after few days using, he facing Display driver Inter HD Graphics Drivers for Windows® stopped responding and has successfully recovered.

He dont have lowyat forum account, asking me for help. Anyone know how to fix this? mostly happen when open few excel files to do report.
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update the driver.
download intel update driver utility to do the job.


it happens to me as well.
moiskyrie
post Jun 2 2016, 01:17 PM

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can anyone tell me the colour accuracy of fhd and 4k variant?
also the colour from different angle...
thanks...
NewbieBetta
post Jun 6 2016, 12:09 AM

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It seems like not just me alone, someone out there with Inspiron 7559 will face random crash "screen blackout".

I contacted Dell Technical Support and they told me it was Intel HD Graphic 530 problem, they previously did the latest driver update for me, The "screen blackout" didnt happen that frequent but it still happening.

47100: Do you still face the same problem after updating? Im using driver version 20.19.15.4454, mind guys in here that have no problem share your driver ver.?
SUSVelocity
post Jun 6 2016, 07:49 AM

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QUOTE(NewbieBetta @ Jun 6 2016, 12:09 AM)
It seems like not just me alone, someone out there with Inspiron 7559 will face random crash "screen blackout".

I contacted Dell Technical Support and they told me it was Intel HD Graphic 530 problem, they previously did the latest driver update for me, The "screen blackout" didnt happen that frequent but it still happening.

47100: Do you still face the same problem after updating? Im using driver version 20.19.15.4454, mind guys in here that have no problem share your driver ver.?
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i havent had any issue with such on my dell 7559. I am using win10
NewbieBetta
post Jun 6 2016, 08:00 AM

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QUOTE(Velocity @ Jun 6 2016, 07:49 AM)
i havent had any issue with such on my dell 7559. I am using win10
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What Bios version you are using? Thats weird, not all 7559 have this problem.
SUSVelocity
post Jun 6 2016, 08:18 AM

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QUOTE(NewbieBetta @ Jun 6 2016, 08:00 AM)
What Bios version you are using? Thats weird, not all 7559 have this problem.
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let me use it and test longer but i didnt install that thermal framework crap and didn't update bios
47100
post Jun 6 2016, 09:56 AM

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QUOTE(NewbieBetta @ Jun 6 2016, 12:09 AM)
It seems like not just me alone, someone out there with Inspiron 7559 will face random crash "screen blackout".

I contacted Dell Technical Support and they told me it was Intel HD Graphic 530 problem, they previously did the latest driver update for me, The "screen blackout" didnt happen that frequent but it still happening.

47100: Do you still face the same problem after updating? Im using driver version 20.19.15.4454, mind guys in here that have no problem share your driver ver.?
*
20.19.15.4300, no blackk out so far is ok.
running win 8.1 .
jeffseaw
post Jun 6 2016, 02:42 PM

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my friend update to 20.19.15.4424 and so far its ok already
XeactorZ
post Jun 6 2016, 09:10 PM

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QUOTE(NewbieBetta @ Jun 6 2016, 12:09 AM)
It seems like not just me alone, someone out there with Inspiron 7559 will face random crash "screen blackout".

I contacted Dell Technical Support and they told me it was Intel HD Graphic 530 problem, they previously did the latest driver update for me, The "screen blackout" didnt happen that frequent but it still happening.

47100: Do you still face the same problem after updating? Im using driver version 20.19.15.4454, mind guys in here that have no problem share your driver ver.?
*
using 20.19.15.4352 (intel)
nvidia driver (322.00)
no issue at all
latest bios (1.1.5)

if can better don't keep update intel driver as it might go bsod (happened to me before) doh.gif
SUSVelocity
post Jun 7 2016, 08:06 AM

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QUOTE(XeactorZ @ Jun 6 2016, 09:10 PM)
using 20.19.15.4352 (intel)
nvidia driver (322.00)
no issue at all
latest bios (1.1.5)

if can better don't keep update intel driver as it might go bsod (happened to me before) doh.gif
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how you check this?
jeffseaw
post Jun 7 2016, 09:31 AM

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QUOTE(Velocity @ Jun 7 2016, 08:06 AM)
how you check this?
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system infomation or device manager
NewbieBetta
post Jun 7 2016, 08:08 PM

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QUOTE(jeffseaw @ Jun 6 2016, 02:42 PM)
my friend update to 20.19.15.4424 and so far its ok already
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I will try reinstall older version as your friend did and see will it occur. But I had made a mistake by updating Dell Bios which I think is not reversible.
NewbieBetta
post Jun 7 2016, 08:09 PM

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QUOTE(NewbieBetta @ Jun 7 2016, 08:08 PM)
I will try reinstall older version as your friend did and see will it occur. But I had made a mistake by updating Dell Bios which I think is not reversible.
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Also I noticed most are using older version of driver without any issue. Anyone install latest version here?

SUSVelocity
post Jun 8 2016, 12:36 AM

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mine is

intel hd 20.19.15.4352
nvidia 10.18.13.6822
geforce experience 368.39

This post has been edited by Velocity: Jun 8 2016, 12:39 AM
jeffseaw
post Jun 8 2016, 11:16 AM

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QUOTE(NewbieBetta @ Jun 7 2016, 08:09 PM)
Also I noticed most are using older version of driver without any issue. Anyone install latest version here?
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yes, he updated everything to latest according to him.

BIOS 1.1.7
Intel HD 20.19.15.4424
Nvidia 10.18.13.6822
geforce experience 368.22
NewbieBetta
post Jun 8 2016, 07:14 PM

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QUOTE(jeffseaw @ Jun 8 2016, 11:16 AM)
yes, he updated everything to latest according to him.

BIOS 1.1.7
Intel HD 20.19.15.4424
Nvidia 10.18.13.6822
geforce experience 368.22
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Thanks bro, Ill try this out tonight
jeffseaw
post Jun 9 2016, 09:58 AM

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QUOTE(NewbieBetta @ Jun 8 2016, 07:14 PM)
Thanks bro, Ill try this out tonight
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Any good result?
NewbieBetta
post Jun 10 2016, 11:31 AM

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QUOTE(jeffseaw @ Jun 9 2016, 09:58 AM)
Any good result?
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Still having same problem, screen will just blackout without error from Dell support assist software.
jeffseaw
post Jun 10 2016, 12:48 PM

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QUOTE(NewbieBetta @ Jun 10 2016, 11:31 AM)
Still having same problem, screen will just blackout without error from Dell support assist software.
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will suggest contact dell support

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