QUOTE(cute_boboi @ Aug 14 2009, 05:58 PM)
Some/Most cards nowadays are automatic-activated or no activation needed.
The card we're talking here now is Hong Leong Bank credit cards. And yes, Hong Leong Bank credit cards need to be activated. I still have the letter from Hong Leong Bank telling us that the credit cards need to be activated over the phone. I'm going out soon, will scan and post it here later tonight
QUOTE(cute_boboi @ Aug 14 2009, 05:58 PM)
Both your mom and you know well aware must swipe twice on each card for annual waiver. Yet decide to ignore the notice and not send a formal letter to terminate it or to pick it up from HLB to use it.
Hong Leong Bank's conditional free for life credit card is not the only card that my mom has applied in the past.
My mom applied for Maybank Ikhwan VISA Gold around October last year when Maybank just rolled out the credit card, which its cardholder must swipe at least 12 times in order to get annual fee waived. However, we only get a response from Maybank in January 2009. Very efficient eh ?

No one was home when the postman came. We did receive several undelivered notices from Maybank but we decided just to ignore it. We received the Maybank Ikhwan VISA Gold statement from Maybank 3 times between January - March 2009 but we were never charged the annual fee.
Another example is HSBC Amanah MPower VISA Gold. This card also requires its cardholder to swipe 12 times to get the annual fee waived. We did get this card. However, we were told by one of its own staff here in HSBC Kota Kinabalu branch that the card is not good as many promotion is not available to the credit card issued by HSBC Amanah. So we decided not to activate the HSBC Amanah MPower VISA Gold. Again, just like the Maybank Ikhwan VISA Gold case, we were never charged any annual fee.
QUOTE(cute_boboi @ Aug 14 2009, 05:58 PM)
Both your mom and you know well aware must swipe twice on each card for annual waiver. Yet decide to ignore the notice and not send a formal letter to terminate it or to pick it up from HLB to use it.
We did not see why is that necessary as both the credit cards are inactive.
QUOTE(cute_boboi @ Aug 14 2009, 05:58 PM)
2-3 months later, since the swipe 2x for each card is not done, it is normal for billing department to charge it.
I beg to differ ! How are we supposed to use the said credit cards since we do not even have it ? And assume that we already received the credit cards from Hong Leong Bank but did not activate the cards, by rule both the cards should be inactive. How can they charge annual fee to accounts that were never active ? As per BNM law, they should not charge annual fee to credit card accounts that were never activated.
QUOTE(cute_boboi @ Aug 14 2009, 05:58 PM)
So, summary is, due to the ignorance of not informing the bank with a simple letter to terminate the card since non-delivery and no more interest, it is now more headache to send the simple letter and also request for waiver.

I see this more of Hong Leong Bank's ignorance rather than ours. This is just like a guy is trying to get a girl he fancy to be his girlfriend. But the said girl has been very cold and refuse to go out with the guy. So after several attempts, the guy should be smart enough to know that he has no chance and move on
QUOTE(hye @ Aug 14 2009, 06:56 PM)
Just to share from someone I know ... experience from Alliance.
Basically same scenario
- Unable to deliver card to receipient
- Card goes back to the back after 2 weeks
- Bank then sends one letter ... asking to collect card
- Bank send one more letter to collect card after 2 weeks and give 30 days to collect card or else account will auto terminate and closed.
Difference is that
- Never receive statement and say AF is charged
- Account is auto closed after a while due to non-collection of card
This is exactly the same scenario with the Maybank Ikhwan VISA Gold that my mom applied in October last year.
This post has been edited by MilesAndMore: Aug 14 2009, 07:34 PM