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fesick
post Nov 7 2009, 03:01 PM

Serious mode
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its belong to you.. your lcd..
u hve rights anyway
UltraConductor_41
post Nov 7 2009, 03:27 PM

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QUOTE(yuka @ Nov 7 2009, 10:06 AM)
Huge risk there  shakehead.gif
*
no risk actually...just you waste your time in exchanging~ biggrin.gif

QUOTE(Onion-KiD @ Nov 7 2009, 12:52 PM)
Look like is firmware issue. No wonder Dell Malaysia keep clear stock. But those who have this issue can get solved very fast right?
UltraConductor_41, how long they settle for you?
6weeks arrr. If without spare unit, my soul... now my father keep complain me where his samsung monitor  sweat.gif
*
yup..mostly is calibration issue i believe. But than the Dell said they doing test only on the center of the screen rather than the whole screen, so i think this is the main problem that cause the uneven screen color where some part get cool, some part get warm, and some part get normal.

1st unit have color problem, so i request a 2nd unit, they send it to me at the next day after i called. and suddenly i found out 2nd unit(refurbish) is defect also, so i request a 3rd unit, they send it to me 2 days after i called, its a new unit btw, but also come with pink/green tint problem. For my 3rd unit i still not yet call for warranty as i wish to know more about how they will solve the problem first. smile.gif

This post has been edited by UltraConductor_41: Nov 7 2009, 03:28 PM
yuka
post Nov 7 2009, 07:15 PM

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QUOTE(UltraConductor_41 @ Nov 7 2009, 03:27 PM)
no risk actually...just you waste your time in exchanging~ biggrin.gif
actually that's my problem. even my aoc angelo didn't send yet for warranty doh.gif
Onion-KiD
post Nov 7 2009, 07:20 PM

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I believe that Dell mean is they doing test only on the center of the screen, Found no problem = Introduce U2410 this model into the market. Big mistake they make.

Another Weird is why Dell Malaysia use clear stock/promotion this method to settle this problem rather than keep stock until solution came out before sell. No really understand their decision-making. make an evil reputation for oneself. hmm.gif

@yuka, Dell Warranty service fast. so not a big risk. other brand then sweat.gif

This post has been edited by Onion-KiD: Nov 7 2009, 07:21 PM
UltraConductor_41
post Nov 7 2009, 10:25 PM

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QUOTE(yuka @ Nov 7 2009, 07:15 PM)
actually that's my problem. even my aoc angelo didn't send yet for warranty  doh.gif
*
the best of dell is they pickup and exchange the defect unit right from ur door step. You only need to wait them to come over.
nash9701
post Nov 7 2009, 11:56 PM

looking for a bright future...
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what about LG W2361V-PF? Anyone use this LCD? How the performance and after sales services?

(^__^)
hpares
post Nov 8 2009, 12:08 AM

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Heard from my friend LG warranty sux.Dunno true or not.
yuka
post Nov 8 2009, 12:09 AM

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Oic, never bought stuffs from DELL before. biggrin.gif
our_team89
post Nov 8 2009, 01:34 AM

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QUOTE(hpares @ Nov 8 2009, 12:08 AM)
Heard from my friend LG warranty sux.Dunno true or not.
*
can u ask ur friend back why he said that??
i just consider buying LG w2361v
TSkianwee
post Nov 8 2009, 09:16 AM

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v8.00 is up!

http://forum.lowyat.net/topic/1220049

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