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TIME TM DOWNTIME/MAINTENANCE ANNOUNCEMENT THREAD, Post it up here

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hasif63
post Feb 7 2014, 12:48 PM

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anyone has unifi connection problem at sri gombak area? My btu has green light all round, but no internet connection.

is it down?
SUSdothackRAVE
post Feb 13 2014, 10:04 PM

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My Internet has been ridiculously slow lately. Since a few days ago.

Not sure what the cause is.

Anyone know if an undersea cable was cut or something?
liewchengyeh
post Feb 16 2014, 11:19 AM

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Rave> are you in sabah...

i been experiencing the same problem...
especially sites from US & EUROPE too....

Most asia sites are working fine though....
QuickSilverV3
post Feb 18 2014, 10:06 PM

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My unifi connection down, I think. The Internet light indicator shows no light neither blinking just off. Any here encountered the same problem? Or is it down right now?
ldragon
post Feb 21 2014, 03:29 AM

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The whole Tmn Setiawangsa Unifi down since 3am, 21 Feb 2014
Unifi restored at 3.35am

This post has been edited by ldragon: Feb 21 2014, 03:40 AM
askformore
post Feb 27 2014, 10:33 PM

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unifi vip10 at jelatek very slow connecting mostly to US/European website e.g.: bbc.com. Is anybody experience this?
babycookie
post Apr 28 2014, 04:51 PM

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Anyone has prob with unifi atm?
rioven
post Apr 28 2014, 05:35 PM

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my streamyx speed&ping have been up n down since 4:30pm. Average ping reply from 1.9.1.9 is around 2000ms.. sweat.gif
coyouth
post Apr 28 2014, 10:19 PM

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unifi's really slow at pj now. less than 1Mbps for a 5Mbps line.
Irzani
post Apr 28 2014, 11:06 PM

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unifi quite slow in Klang .. vmad.gif vmad.gif vmad.gif
idzhamkarthik
post May 9 2014, 12:25 AM

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hi
my unifi suddenly no internet
ad check through hotline they said my account have been suspended.
its weird because i always pay on time and it have reach 50% of the credit limit.
i live in wangsa maju
WhitE LighteR
post May 15 2014, 01:24 PM

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QUOTE(idzhamkarthik @ May 9 2014, 12:25 AM)
hi
my unifi suddenly no internet
ad check through hotline they said my account have been suspended.
its weird because i always pay on time and it have reach 50% of the credit limit.
i live in wangsa maju
*
unifi has a credit limit? what is the credit limit?
annas473
post May 16 2014, 10:11 PM

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connection problem at Bandar Baru Sentul since this week.

WAN IP changes between 60.x.x.x and 175.x.x.x and 110.x.x.x


SurpriseZZZZZ
post May 21 2014, 10:17 AM

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https://forum.lowyat.net/index.php?showtopi...post&p=68197605

It's been down for me for like the past 15 hours, any help?
CrumX
post May 23 2014, 11:05 AM

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I call their support yesterday and mention about me having such a slow connection to US or EU based website/server which in return the answer is simply like this..

"That is beyond our jurisdiction"

I still can accept if they said that there was a network problem etc etc but they claim there is none!! So ran a speedtest via speedtest.net and select Singapore the nearest neighbor and guess what I barely get 4 mbps for upload and download speed while I subscribe to 10 mbps plan.

user posted image (This is example result that I run just now of which it showing the same result no matter which server I choose)

So I ask them again this morning that I can't even connect to the game server that I use to play without any problem. So today they still mention the same script (I guess its a script since the same answer given).

I do the speedtest bla bla bla and yes its perfect 10 mbit connected to their own speedtest server (of course it will show 10 mbit it like connecting to local area network).. One question I ask that make the operator a lil bit stutter to answer is (because there is no script to answer I guess) On which country do they think Google is hosted at? Do you only go to locally hosted website so that you can claim that there is no network issue. Are you having some issue to load Youtube now and watch it on HD? Why do I have to subscribe to you 10mbit network while it feels like you only connected on 2 mbit?

Let see if you guys having the same issue with me.


victor_hoh
post May 26 2014, 03:46 PM

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anyone experiencing Unifi down near Kepong Industrial Park, postcode 52200? My Unifi has been down since last Friday afternoon. Called helpline, and keep saying that there is an outage. But until now it is not recovered yet.

RedPillReality
post May 27 2014, 10:46 PM

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UniFi problem as of now 27th May 2014, 10.45PM at Shah Alam 40170

Keep restarting but no use.
batman1172
post May 30 2014, 09:10 PM

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i have to reset my modem so many times before get decent speed
frontierzone
post Jun 29 2014, 09:16 AM

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Normally what kind of maintenance will be likely if suffer from no DSL for about 20-40 minutes each session, and this session occurs once or twice a day. Sometimes it happens during midnight or sometimes around 5.30pm or lunch time. Is is that these technicians open up the box on the roadside and switch off the power?
refnulf
post Jul 13 2014, 10:48 PM

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Unifi here, can't seem to access any official ncsoft related website. Site times out, can't even ping. Thought it was my computer but then I switch to Maxis LTE and everything worked again. Was able to access the sites and ping. Wonder how they can screw that up.

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