ninja van

Any courier company provide delivery of frozen food interstate?

I regularly order items from abroad, sometimes it's cheaper even with the Malaysian taxes, and other times it's downright impossible to find them here, so here goes my .02c.

TLDR;DHL = highway robbery

Fedex

I had one package from South Korea shipped via Fedex.
In spite of the Covid19 quarantine, it arrived less than 48 hours later at my door. No hassle, just pay the tax, sign, off you go.
Very fast delivery, items were insured, very well packaged, package arrived intact
No headaches, flawless. I think overall it might be the most expensive, and perhaps i was lucky, but doing business again i would do business with Fedex.
Some other packages from US to EU, the same experience.
The most expensive, and yet, 48h later i had the packages safe. Boxes intact, no damage, no signs of someone not caring and kicking things or throwing things around.
Overall it seems they actually care about the customer, unlike those fucktards at DHL.

DHL:

It's truly unbelievable that this kind of service is provided in 2020 and that the company isn't bankrupt.
By far the most incredibly dishonest, corrupt, greedy, arrogant, lazy and monumentally incompetent of all shipping companies i had to deal with, and i had to deal with a few in the past 10 years.
Something that was supposed to be sent from Europe to KL took 1 month, they managed to send it back and forth to Singapore, wrote down the wrong contact number, charged from storage fees since they couldn't contact us since they wrote down the contact number - hey, they fuck up, but we pay.
Their fees ended up being 3x the amount payed in taxes, and their customer support is utter crap, as in, "we'll call you around 3:00PM", and nothing. Over and over again.
The local Malaysian post office, Poslaju is: faster, cheaper, more efficient, more honest, far far more competent and pleasant to deal with.
If i could rate this company -10 stars out of 10 i would. 0/10.
You might as well give money to someone on the street to spit on you and trash your order - it'll be cheaper, the end result is the same.
When i proceeded to file complaints within the EU (shipping country) i found that had i bother searching a bit online i would have immediately found the complaints portal of the consumer protection agency of the shipping country where lots of other suckers like me were venting their anger and frustration at being robbed blind so openly and treated with such disdain and contempt. Weŕe not talking about a case here and a case there, i mean, there was not a single soul there happy with this crime syndicate disguised as a shipping company.

Whatever you do, avoid at all costs. From packages being lost, damaged, to open packages with content missing, plain theft, imaginary taxes and fees, to the way they treat customers...
It's unbelievable no one went postal (pun intended) on their entire management yet. I wish upon them thousands of years of explosive hemorrhoids.
You fooled me once, never again.


UPS:

Books from the UE to EU. Mostly fine, except a couple of packages arrived... well, like with corners really smashed, which made me fear for the items inside. They were hard cover books and just a bit of the corners was in, but, other than this i was ok with their service. Price wise, priced between Fedex and DHL, but DHL doesn't count since that's just tossing money out of the window for the privilege of being called a sucker openly by them.
Delivery was fast, 24-36h for everything to be delivered from Washington to my door in the EU, with cleared customs.
I'm not sure i would go for large packages, or electronics or other fragile equipment with them, based on the experiences i had. For fragile, electronics, or anything i would really want to get fast, and safe, i would just bite the bullet, pay the extra and use Fedex. Sorry. I'm in no way affiliated with any of these, but i just had the less headaches with Fedex so far.


EMS + Poslaju:

Shipping items from EU to KL. Fine. 1 week to 2 weeks delivery, usually 1 week if sent from EMS Express, 10 days to 14 days otherwise.
Cheaper than the alternatives, and no problems whatsoever so far.
How how i would've liked to throw money at you EMS and Poslaju instead of those pricks at DHL that only manage to survive by conniving unsuspecting people.

EMS + China postal service
Same, 1 to 2 weeks delivery. Most often than not 10 days until it's in the mail safebox with a code via SMS or Wechat.
No problems whatsoever. Cheaper than the rest. Also slower.
But you get what you pay for. At least you get the package and what you pay for, and you're not abused by a bunch of greedy assholes such as DHL.


SFExpress:

Had to ship lots of items from China to KL.
Surprisingly, or perhaps not, it was cheaper than both UPS and Fedex.
Items were varied, books, cloths, and so on. I tried to ship a (used) monitor, but they refused for some reason i couldn't quite figure out.
Other than that, it was quite ok. Someone went to my place to take the stuff, write an inventory, with some symbolic value for insurance (i was moving places). 2, 3 days later it was in KL for customs clearance, in 4 days i had the items in KL at home.
No hassles. Overall pleasantly surprised. If you want to ship items from mainland China at least, this is a safe bet.

For regular domestic deliveries within China, the same - they're my favorite company there, but for international deliveries i had no experience with them whatsoever until now.
I had some items shipped from Shanghai (perishables, cheese, don't ask...), to elsewhere in China, and the company shipped them late in the day.
The next morning i had a Styrofoam box with dry ice bags inside keeping everything inside cool, well refrigerated.
Nice touches. Safe, fast. I can't say i would try to do this with perishables or fresh food for international shipping, but at least within China, it's great.


Moral of the story. Whatever you do, don't dismiss the slower cheaper alternatives, and of course, whatever you do, avoid DHL at all costs.

Hi, any cheapest option to deliver from Sarawak to Singapore?

Hi, has anyone tried to deliver parcel to Singapore successfully during this covid period? any recommended courier?

Any way of getting some goods from US over? Also don't have an address to send to

recently EMS say stop operating for a moment due to corona, does that mean we cant send out but can receive international parcels?

Can receive but not send out

Hi.. with Pos Malaysia international service suspended, anyone know of an affordable alternative to send something to the US with tracking?

I remember the sams situation happnened to me once
Poslaju told me to contact USPS but i got zero reply from them after several months.

On the 6th month after i posted out, i went to customer service of poslaju instead, they told me about how they do not have a mutual system with USPS so the tracking ends right after it reaches US airport or destination. While they would help me to contact USPS, hopes of ever finding out the status of the parcel is remote.

Meaning your parcel is already lost (due to different tracking system) and whether its delivered or not, we wont know (unless buyer told us) and we cant do anything if its a missing parcel (can claim insurance if u sent parcel with insurance).

Edit: however it seems different if you ship to other countries, my other parcel to sweden had a confirmation of parcel receieved by the buyer at the end of the tracking, My US ones never had it, even if its successfully receieved by the buyer.

This post has been edited by Saujana97: Oct 2 2020, 02:45 PM

What is the cheapest way to send 5 kg of cheap souvenirs from Malaysia to Philippines?

Is it sea shipping is cheapest? Got recommend?

I am okay if slow delivery. Can take 1 month also never mind, not urgent.

What about DHL? DHL is very reliable and much cheaper than Fedex

You can use DHL Expresss Malaysia for international shipping. Now a days because of the passenger flights being suspended the postal operators doesn't have much choices and your parcel will move multiple hands (companies) before reaching to your friend or family.

So its better to use a provider with a global network. For DHL you can use the following link to book the shipment. They will pick from your home and deliver to the destination using their own fleet.

https://mydhl.express.dhl/my/en/home.html#/...eNewShipmentTab

They are offering 50% discount to cash shippers. Just use DHLMY50 promo code at the checkout.

You can also reach their team on Facebook and Twitter for support :

Facebook :

https://www.facebook.com/DHLExpressMalaysia

Twitter :

https://twitter.com/DhlExpressMY

Regards,
Khursheed

Much appreciate the replies. However, I had signed up with EasyParcel last week, and will be sending my package using the cheapest available courier, i.e. Aramex. RM100 to pick up the parcel from my house and deliver to the US.

Will post my feedback once the package arrives.

I got quote but still expensive...

Any cheaper shipping? Sea shipping?

Slow is okay for me, as long as cheapest can get

How to send liquid-containing parcel to sabah?
I want to send some health products in liquid form to my relatives in Sabah. But when I ask in most of the courier service (J&T, Gdex, Citylink) they all don't allow liquid product. So how can I send to Sabah?

Hey thanks for the reply, actually I've sent packages to US before and they would have confirmed delivery on the tracking page. It's just this batch that was sent out during Covid. But Pos Malaysia is really a P.O.S. service. Tried contacted them via email, facebook, phone, all no answer. RUBBISH.

You got lucky, no news for mine. Lost money as they were for ebay. Thanks Pos Malaysia!

Anybody can confirm it's safe to send via Pos Malaysia for overseas again? They have a new website now, their old website had a notice to use other couriers

I would think its just Pos Malaysia excuse to make more money by asking (forcing) customer to use its subsidiary ,AxiaXpress.
And the rate is almost like using private courier.

So I got lucky that I was able to use FlexiPack International for the last time.