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 PS3 Hardware Defect Problem, discussion on YLOD, lense problem, etc

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Mgsrulz
post Jun 19 2008, 08:17 PM

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QUOTE(slickz @ Jun 19 2008, 07:31 PM)
someone posted a similar thread on the gametrailer forums... how curious! tongue.gif

http://forums.gametrailers.com/showthread.php?t=430634
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hafz
post Jun 20 2008, 06:13 PM

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alamak nek risau aku pasal dead lens...dah la PS3 aku masuk smut ari tu...
aku dgr kalau dh tukar PS3 lens dah x boleh main BD movie???
wandiana
post Jun 30 2008, 05:52 PM

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QUOTE(hafz @ Jun 20 2008, 06:13 PM)
alamak nek risau aku pasal dead lens...dah la PS3 aku masuk smut ari tu...
aku dgr kalau dh tukar PS3 lens dah x boleh main BD movie???
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lol camne laks ps3 leh masuk semut CELL tuh manis ke? doh.gif
gustoburger
post Jun 30 2008, 10:37 PM

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dudes..mine 2nd time kena..never use prirated before..first one died when playing one of my games..then fixed changed lens now that day play spiderman 3 bluray died halfway.sad case. mine is a year old 40gb asian set.
TheUndead
post Jun 30 2008, 10:55 PM

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so sad to hear that bro. we're on the same boat, twice kena died lens. hope your can claim warranty for it. I did, twice!
snipersnake
post Jun 30 2008, 11:21 PM

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bro undead, if you dont mind, can you pls explain the process of your warranty collection? I am sure a lot of people here would like to know nod.gif

and then we can have bo ninja pin the how to, so we can refer to it. nod.gif
TheUndead
post Jul 1 2008, 12:13 AM

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Yes, absolutely. If time permits, I'll try to do a write up on warranty procedure. Would be happy to share the knowledge with you guys.

sekarang sibuk sket la bro dgn kerja. we'll see this weekend k icon_rolleyes.gif
snipersnake
post Jul 1 2008, 10:37 AM

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kool bro, that would be awesome.

Personally I exchanged by PS3 just like that , one to one (that time my ps3's wifi thingy broke down)

Guess it was my lucky day, as that time I saw a lot of sony reps dressed to kill, maybe their boss was around)really lucky that day.
rayz85
post Jul 1 2008, 04:36 PM

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guys if my ps3 lens rosak & the shop asked me to send it to sg myself, is there anywhere i could send it to and they send for me for a small charge? I heard GH help their cust to send to SG, wonder if they could send mine for a fee
TheUndead
post Jul 1 2008, 06:11 PM

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if it's not convenient for you to go to Singapore and send it for warranty, i suggest u go and seek bro tot31 for his lens repair service. maybe he can be of service to you.
hafz
post Jul 1 2008, 08:06 PM

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QUOTE(wandiana @ Jun 30 2008, 05:52 PM)
lol camne laks ps3 leh masuk semut CELL tuh manis ke?  doh.gif
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aku pun x tahu...ada gula kot..
Schattenjeager
post Jul 1 2008, 11:14 PM

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Okay guys, don't know if anyone's had this happen, but this what just happened to me 15 mins ago:
I recently brought my 1yr-old JP PS3 to my bro's place (lending it to him so he can play MGS4). So I bring it over, set it up, setup wifi network, and then it's go time: Inserted the MGS4 disc...

...and nothing happens. Disc does not appear anywhere in XMB.

I eject and re-insert multiple times, and nothing. The PS3 loading icon appears in the top-right for a while, then nothing. I can definitely feel the BD drive spinning the disc for a while though.

I even tried the bonus disc, and nothing, not detected. HOWEVER (this is where it gets a little interesting), I tested a pirated DVD...

...and that works. WTF?


The JP machine is currently only at FW2.30, and it was asking me to update to 2.36 but I ignored it cause I tried to update but it took forever and kept disconnecting from the main server. So I figured I'd wait for tomorrow's 2.40...

So can anyone tell me what the deal is?! Everything else works fine; plays demos and videos of the HDD, plays DVDs, but not BDs?!?

I'm hoping tomorrow's FW update will fix things, but if not...do I have to replace the lens? Tomorrow I'll be going back with a couple more BD games, movies, PS2 original games and movies and see what it can/cannot play.

This post has been edited by Schattenjeager: Jul 1 2008, 11:22 PM
aphrael
post Jul 2 2008, 12:42 AM

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QUOTE(Schattenjeager @ Jul 1 2008, 11:14 PM)
Okay guys, don't know if anyone's had this happen, but this what just happened to me 15 mins ago:
I recently brought my 1yr-old JP PS3 to my bro's place (lending it to him so he can play MGS4). So I bring it over, set it up, setup wifi network, and then it's go time: Inserted the MGS4 disc...

...and nothing happens. Disc does not appear anywhere in XMB.

I eject and re-insert multiple times, and nothing. The PS3 loading icon appears in the top-right for a while, then nothing. I can definitely feel the BD drive spinning the disc for a while though.

I even tried the bonus disc, and nothing, not detected. HOWEVER (this is where it gets a little interesting), I tested a pirated DVD...

...and that works. WTF?


The JP machine is currently only at FW2.30, and it was asking me to update to 2.36 but I ignored it cause I tried to update but it took forever and kept disconnecting from the main server. So I figured I'd wait for tomorrow's 2.40...

So can anyone tell me what the deal is?! Everything else works fine; plays demos and videos of the HDD, plays DVDs, but not BDs?!?

I'm hoping tomorrow's FW update will fix things, but if not...do I have to replace the lens? Tomorrow I'll be going back with a couple more BD games, movies, PS2 original games and movies and see what it can/cannot play.
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I remember someone mentioned about setting the BD internet connection to confirm. You could try that and see if it helps
Schattenjeager
post Jul 2 2008, 12:44 AM

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QUOTE(aphrael @ Jul 2 2008, 12:42 AM)
I remember someone mentioned about setting the BD internet connection to confirm. You could try that and see if it helps
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Yeah I remember reading that...I probably didn't fully read that user's symptoms though. Will add that to the list of things to try. Thanks!

This post has been edited by Schattenjeager: Jul 2 2008, 12:45 AM
skincladalien
post Jul 2 2008, 06:46 PM

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hey guys,
i going to send my ps3 to sg to claim warranty for unable to read disc.

anyone can tell what i need to bring and how to reach the place from nearest mrt and what to talk to the person etc etc?

thanks


Added on July 7, 2008, 12:49 amjust to share my experience on claiming warranty.

the service center is at level 4 wisma atria, just right next to orchard mrt station.

i had registered warranty online so i just present them the unit and sign some papers and its done.

he ask me to call back on wednesday to check status. i will update on then...

This post has been edited by skincladalien: Jul 7 2008, 12:49 AM
Raiko
post Jul 14 2008, 03:16 AM

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Undead. The shop didn't ask you to pay to fix the dead lens ? Why did the shop that i bought from asked me to pay RM300. Liars ? Skin ? How's your story ? sad.gif Damn.
TheUndead
post Jul 14 2008, 10:14 AM

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QUOTE(skincladalien @ Jul 2 2008, 06:46 PM)
just to share my experience on claiming warranty.

the service center is at level 4 wisma atria, just right next to orchard mrt station.

i had registered warranty online so i just present them the unit and sign some papers and its done.

he ask me to call back on wednesday to check status. i will update on then...
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Ok, do update us all in here. But one thing though, during the two times i've been to the service center, they never asked me to call them back to check status. they themselves will call me back (usually on wed/thurs. i gave my ps3 on the previous sunday) if my ps3 is done repaired. i did asked them to email me but they never did. donno why, maybe the like to speak thru the phone more laugh.gif

QUOTE(Raiko @ Jul 14 2008, 03:16 AM)
Undead. The shop didn't ask you to pay to fix the dead lens ? Why did the shop that i bought from asked me to pay RM300. Liars ? Skin ? How's your story ?  sad.gif  Damn.
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Raiko, which shop you bought? As far as I know, Game shops never hold warranty for PS3. Only Sony Singapore/Hong Kong etc. (dats why they charge you for lens fixing). Shops only responsible for taking your PS3 to the service center and getting it back for you. if they are willing and you dont mind waiting for 3months or more la. I cannot tahan the wait thats why i went to the service center in singapore by myself.
skincladalien
post Jul 14 2008, 10:32 AM

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i thought no one reading so lazy to update tongue.gif

anyways, i send to service center at 5/7, i told the guy i am not Singaporean so he asked me to call back to check status. however before i called i received a mail that the service is done. so on 12/7 i went back to the service center to pick it up.

according to them the technician changed the lens. everything in the harddisk are still there and one thing to note is that when i send them it is FW2.40 but when i took back it is FW2.36

edit: I am Malaysian sweat.gif

This post has been edited by skincladalien: Jul 14 2008, 11:02 AM
TheUndead
post Jul 14 2008, 10:45 AM

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hey, I DO read these kinda things tongue.gif

anyway, thanks for the update. funny, i always request them to send me email but they never do. only to non-singaporeans/malaysians i think laugh.gif

about that FW downgrade, i dont know how they did it because you can never downgrade. only upgrade.
but nothing to worry, the important thing is, you have a fully working ps3 once more. plus, you can always do it by yourself. i.e upgrade to FW2.41
kvn1080
post Jul 14 2008, 02:57 PM

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wah~~~~

ps3 so many lens problem one.......

i want to get a unit also takut........

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