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Travel MAS (Malaysia Airline System), Discussion, Q&A, and others

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cshong
post Dec 6 2010, 09:54 PM

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QUOTE(ahchun92 @ Nov 17 2010, 05:50 PM)
Anyone face this kind of situation before???

This morning I've booked a flight from SDK to KK for 3 at a price of RM504, In the evening the price for 3 is only RM297!!! How can this happen? I'm so pissed right now!!!!
Can I complain regarding this kind of situation? Seriously not fair for those who booked early at a higher price!!!!!!! Ugh
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Sometimes this do happen.
cshong
post Dec 11 2010, 08:54 AM

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QUOTE(asimo_xd @ Dec 7 2010, 01:42 PM)
i'm going back to Malaysia from Yangon this month. If i'm not mistaken, the check in baggage limit is 20kg.

i would like to know what are the charges/penalty if it's over 20kg?

By the way, i'm bringing home Dried Prawns and Cashew Nuts. Is it allowable?

This is my first time on a plane.

Please help.
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Depends on the fares you purchased. MHlow fare and MHbasic fare have only 20kgs allowance, while MHsmart and MHflex fare have 25kg. How much weight you want to bring? According to their value calculator page at http://apps.malaysiaairlines.com/valuecalc...Calculator.aspx , 30kg cost you maximum RM50, not sure whether is true or not.

For what you can bring and what you cannot bring, I think your answer can be found here: http://www.malaysiaairlines.com/hq/en/bkin...ggage-info.aspx .


Added on December 11, 2010, 9:01 am
QUOTE(booby @ Dec 10 2010, 08:55 PM)
Do MAS Airlines allow to change a passenger details for a ticket which has already confirmed/paid for a booking?
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Here have answer: http://askmas.malaysiaairlines.com/FAQAnsw...ge%26pageno%3D1

But, don't give up first, try calling their call centre.

This post has been edited by cshong: Dec 11 2010, 09:01 AM
cshong
post Feb 12 2011, 11:27 PM

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QUOTE(chanel_lv @ Feb 12 2011, 07:32 PM)
I bought a flight ticket from MAS online on 26th January 2011 through direct debit. I booked a ticket from Penang to Kuala Lumpur on 6 th February 2011. This is the first time I flew using MAS. From my experience, by right, it should show me the itinerary page and say that my booking status is confirmed. What I got is the itinerary page just show me that an "error occurred while making the booking". So, after that I make my purchasing again. But unluckily, the same problem occurred. I just succeed  to purchase my ticket after I tried for the third time. When i checked my account , it has been debited my money 3 times and said that all the transaction are successful. I immediately called the customer services due to my problem. Your colleague helps me to solve the problem by asking me to redeem back the money at KL Sentral on 6 February 2011. When the time I went there, they said I cant settle the problem at KL Sentral. They asked me to called the department which in charge for this. At last, they asked me to post at here.  I am dissappointed with your MAS services. After I called for many time, I still cant settle my problem.
I hope that the people who in charge for this can reply me for the matter above as soon as possible.

Thank you.

Name: Lee Mei Huoy
Contact No: 016-4992587
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As TS of this thread, I am not MAS staff. I created this thread for discussion of MAS.

May I know your "post at here", the word "here" mean where? Please explain.

I don't even know that MAS staff know this thread. So, I feel surprised when you said MAS staff ask you to ask at here.

Actually this thread is for discussion about MAS. May be you can try MAS's social media sites (facebook, twitter, etc). Their social media info can be found here: http://www.malaysiaairlines.com/my/en/prod...cial-media.html
cshong
post Feb 14 2012, 11:58 PM

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QUOTE(aza13 @ Feb 13 2012, 01:51 PM)
Is it still possible to buy open ticket for MAS destination? or do we need to buy normal ticket and then convert it to open ticket?
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What do you mean by open ticket?

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