MAKING EXCUSE AGAIN....If she, Geneva said she r not running her responsible, why she still using the supplier measurement & picture although she have the elegant satin dress in her hand??? If the dress is not a ready stock I still can accept her reason but it wasn’t…IT IS A READY STOCK… how does she explain on this???? From this, it just looks like she tries to throw all her responsible to her supplier. I deal with her not the supplier, why always getting info from supplier & not by her owns self!!! Is this a good excuse??? This is the best way for a responsible seller to solve buyer problem??? Very confuse…
Size & Cutting problem…. She only made up her own opinion in this matter & didn’t get into the actual problem …. Just stated that my actual pic of wearing the Elegant Satin Dress, the bust looks ok & the waist tight is because of my size…. The problem here is the actual measurement didn’t’ match with what she gave…. The different between the actual measurements with her measurement is too big… so how could I wear it?? I already make sure that I can wear the dress before I bought the dress by requesting measurement from her.. Now, she trying to accuse that it is my body size problem?? Is that mean I need to change my body size to fit the dress?? Funny… Can this explanation be accepted??? & is this the way for her to solve problem as a responsible seller??
Picture of the dress… I did ask her it’s the satin elegant dress look exactly the same with the pic she attached, if not exactly same please let me have a look for the actual pic.. The answer from her stated that the dress is exactly the same as what she posted & thus, she didn’t post the actual pic… Since I believe with her so I didn’t request again for the real picture , & order the dress with her later. Is the picture she posted is exactly same as the actual dress??? Now, the dress has differences, so how can she explain on this… Is it just stated that the picture is supply by the supplier & making like it’s not her fault??? She got the dress, so why don’t she just posted the actual dress... Is it meaning that she trying to hide something from me or cheating me??
Although she being polite to me but all her explanation she gave is excuses & trying to pretend she’s innocence… Only throw the problem to supplier & adding her opinion & judgment… How do u feel when u get into this situation?? Is she thinking that I’m fool & try to cheat & run away from problem???
Now, Saying I’m become harsher & harsher & try to threatened her again??? These become her only weapon & excuse to solve her problem, trying to get others support, cover problem & ruin my name as well… Doesn’t she??
I not yet dispute against her dishonest, she already disputed me on threatened her… It is really unfair to me….
Attached here with all the actual PM that I deal with Geneva…. Please read…
Feb 26 2009, 10:14 AM SK=hi, i interested with your Elegant Satin Dress (Top Quality), is't the stock still available?? how much do you charge for courier service to XXX(outstation)? Thanks.
Feb 26 2009, 10:45 AM Geneva =hi there, yes it's available. The postage is $8 to xxx. I'll reserve the item for you if confirm. [ Add to Buddies ]
Feb 26 2009, 11:19 PM SK= hi, just want to confirm the size for this Elegant Satin Dress. you stated the size is free, may i know it's suitable for what size of ppl to wear it?? S, M or L?
[ Add to Buddies ]
Feb 27 2009, 09:29 AM Geneva = Hi, here is the measurement
bust: 36cm, waist: 38cm & length: 95cm (item lay flat) [ Add to Buddies ]
Feb 27 2009, 11:34 AM SK= sorry to border you again...is't the dress is exactly like the pic?? if not likely, pls forward me an actual pic of this dress... [ Add to Buddies ]
Feb 27 2009, 11:36 AM Geneva =
it's exactly the same as the picture... the quality is good and the dress is with linen... feel free to let me know if you have questions ya. I only sell quality stuff ya [ Add to Buddies ]
Feb 27 2009, 12:00 PM SK= thanks for your reply... :-) may i know again it is shapely or kinda loose dress?? & is there a belt to tight the waist?? i wearing S or M size....
Feb 27 2009, 12:09 PM Geneva = the green part on the waist is a belt that you can tie around your waist to show off your body line. It's not very tight, but not too loose, something like the model is wearing...
[ Add to Buddies ]
Feb 27 2009, 01:24 PM SK= ok... i would like to order this dress... pls let me know your bank a/c & contact no, so that i can make payment to u... by the way, can i know when are u going to send out my order if u received my payment tonight??
Then, the order is deal..... & waiting the dress to arrive...Mar 3 2009, 10:00 PM (the next day i received the dress)
SK= geneva,i'm very disappointed with the Elegant Satin Dress i bought from u....u said the dress is exactly the same with the picture but i couldn't see it..the colour for this dress is silver not grey as u stated in your post... & the size is??? the waist so tight & bust so loose... the material is lousy as well... i never ever bought a dress like this.... very very disappointed... waste my money... [ Add to Buddies ]
Mar 4 2009, 08:20 AM Geneva = hi there,
the dress is really exactly same as the photo, they use the same dress to take picture. And I did give you the measurement where the item is lay flat, right? I'm so sorry if you are disappointed with the item... All customers who bought this dress like the material & quality... I'm so sorry if you don't like it... but i have been honest in this trade. Please don't be mad at me. [ Add to Buddies ]
Mar 4 2009, 07:52 PM SK= you said honest trade??? huh... why not you just post the actual picture la, see how?? or u want me to post the actual pic on your behalf... This kind of dress you free to me i also dont want, wasting my space.... who should pay for my loss?? i want my money back... you are lier [ Add to Buddies ]
Mar 5 2009, 08:07 PM Geneva = I believe you are not happy with the measurement, are you?
The measurement is provided by the supplier. Can you do me a favour? Help me to
measure the dress, snap picture with the measurement and send them to me together with your body measurement. I'll check with the supplier on this issue. Thanks. [ Add to Buddies ]
So, i did post the pic i taken for her reference... since, PM can not attached file & i just posted it to her forum...Mar 6 2009, 01:19 AM SK= check ur post page 3, i already posted the pic... the measurement for bust = 37" & waist = 28". i'm not just not happy with the measurement but also the material & colour... the material is hard... how can a dress look nice with this kind of cutting, material & colour... the pic u posted with a lady wearing it, is a different kind of cutting & material dress... this dress is imitating the dress tat u posted... but why last time u said the dress is exactly the same as the pic.... is't tat mean u cheating me ka??? [ Add to Buddies ]
Mar 6 2009, 06:08 PM Geneva = It's stated clearly that this dress is made of Satin material and that's why it's shiny. The design of the dress is as the picture, the colour may differ slightly due to monitor setting.
The picture is provided by supplier. The measurement that you provided is close to the measurement by my supplier. There might be some minor difference likely the place each person measured is slightly different. And there is no point for me to lie to you because basically i'm selling it at almost the cost just to attract customers for new opening. [ Add to Buddies ]
Mar 6 2009, 06:51 PM SK= so, why last time u said the dress is exactly the same as the pic you posted?? then, if there are slightly difference between the actual dress & the pic u posted, why not u just take your own pic & post it? don't forget tat i have asked for the actual pic if the dress is not exactly the same as the pic u posted. so, how do u explain on tat? if u give me the actual pic & i still buy it, i'll say nothing to u bcoz it's my fault to take the risk...
After this msg i sent to her, she never do any explanation to me... so, i did adding word into the pic that i posted in her forum on Mar 8 or 9 2009(during this period, i cant remember when)... the post is only asking ppl to see whether the actual pic of the dress is difference from the pic she posted...
Mar 10 2009, 05:18 PM SK= deleted my post??? dont know how to answer ka?? heh...never mind i'll create a hot & better topic for u later on, (XXX real name)..... if u can refund back my money then i'll forget bout this, the dress i'll also sending back to u... [ Add to Buddies ]
Mar 11 2009, 04:35 PM SK= XXX(real name), u better give me ur answer before tomorrow night o else i'll post a new issue for u then... better watch out...[ Add to Buddies ]
Mar 11 2009, 05:35 PM Geneva = It's stated up-front in the post that items sold are not refundable or exchangeable. It's the moderator who removed your post, not me. Please refer
http://forum.lowyat.net/topic/961333 on the dispute. Thanks.
Is it sound very threatened & hasher & hasher as what she describes
???From the PM, I became rough a bit only when she refused to reply of the explanation on problem that I pointed out, from that she opened the dispute case against me for threatened her....
It’s wrong for a buyer to complain & request for an explanation when things bought is not right??? The worse is she didn’t have the intention to solve the problem but just making excuse & trying to ruin my personality…. Is that calling a responsible seller to try on solving problem??
OR IS SHE A LIER??Do u dare to buy things from this Geneva again...
So, this is the story she trying to set up….Her bark is worse than her bite.
Maybe some will think that why only RM40++ dress already want to make a topic…
This is not what i want to settle things but She, Geneva trying to make it big & trying to ruin my personality...For me, it’s not the only matter of getting back my refund… but just the matter that i really dislike of
Geneva trying to cheat…
& I WILL not just keep silence to let that kind of person to take advantage……
Thus, I have my right to speak it loud…
Now is who should dispute against who?? Do u think that i should open a dispute against on her dishonest trade?? Please advice...
**By the way, i believe this "
alistairia" is the same person of Geneva(after the incident that cutejams2004 have mentioned that alistairia stated the dress is nice)... Maybe she use this "
alistairia" to do fake trade & hot up her topic for selling........ If this "
alistairia" really like the dress very much?? maybe she can stand up & show the picture..... if she is geneva, i think all should watch out for her also...If she not, i'm sorry for that**
This post has been edited by ++SK++: Mar 14 2009, 02:09 PM