Dear all forum readers,

Greetings from Pets Icon.

Recently, someone under the nickname pet@icon posted a series of messages in this forum [LYN Pets Wonderland]. He claimed that he is an employee of Pets Icon (located in NZX). He went on to ‘aggressively promote’ the top quality services of Pets Icon with special reference made to me. 

I would like to take this opportunity to clarify that we do not have any staffs or anyone directly related to Pets Icon posting any form of ‘advertising’ in this forum. In my humble opinion, this forum is for members to express their views, learn new things or even share information with regards to their canine companions. It cannot and should not be used as a platform for advertising and for putting down others.

I would like to condemn the irresponsible actions of pet@icon for making derogatory and baseless statements. In his posts, he claimed that I am the best groomer in California, Kuala Lumpur and maybe the whole world. This is totally untrue! While I have graduated from California and a Certified Master Groomer from NDGAA, I remained humbled by the fact that there is so much more to learn from experienced and established groomers in Malaysia, the United States and the rest of the world.

In some of pet@icon posts, he claimed that he is a girl. It later came to my knowledge that pet@icon is actually a guy. He claimed that he goes by the name of BK Tee. He even went to the extent of claiming that he is involved in a gay relationship. This is pure slander! Upon speaking to Mr. Tee (the real person), I can safely say that pet@icon is both a liar and a coward for impersonating someone and hiding behind his assumed identity.
In his quest to ‘promote’ (or rather, to defame) Pets Icon, pet@icon have used language unbecoming of a true gentlemen. While we are supporters of free speech, we find that the language used in his posts distasteful and disrespectful.

In our quest to be a household name synonymous with great products and services, Pets Icon has never deliberately defame or put down others. We set out to achieve our goals through hard work, passion and honesty.

Last but not least, I would like to thank all those who supported Pets Icon all this while. I would also like to thank pet@icon for being our ‘No. 1 fan’ and for being so ‘supportive’ that he has to hide behind someone else’s identity.  Maybe is time to come out of hiding and show your real face?

Valerie Khoo, NCMG