Hi Ladies,

I saw a lot of threads people offering postal service from U.S.

Which is better? To join the shopping spree threads or use a professional service like vshub? I check the rates, if I consolidate, definitely vshub is much more cheaper.

Have a look at their link: www.vshub.com.

I am thinking of getting a Coach handbag direct from coach.com. It's so much cheaper.

Please advise. Thanks.

Spree Threads
The thread owner/starter most probably had done it a few times already, so he knows how to order and get everything sent to Malaysia efficiently. Of course, for the service you have to pay a small fee. Less hassle for you too, just need to deal with thread starter who organizes the spree.

Professional Services
You deal directly with the company. Cheaper if you can get some friends to join the bulk or you yourself purchase a lot of stuff at one shot. Anything happens, it's either you or the company. If spree, a lot of ppl will be affected, so.....it's like "we live together, we die together" kinda thing

Great!
I have finally used vshub service. My Coach bag arrived perfectly and I saved like few hundred ringgits.

How u pay for it? U have US credit card?

Local Mastercard/Visa, credit/debit card will suffice.

Do not us VSHUB.COM
they steal things in ur consolidations of items..
probably they might steal the less obvious or the cheapest item but first i tot its very small item maybe really went missing then the latest time 3 items got lost! n their replies very slow.. since june till now problem still not resolved yet.last email they said will refund me within a week if cant find then i waited now 10 days oredi.. still no reply.. i think if still cant get it i will report police!

Agree 100%. I'm using vsHub now for the 1st time to buy thing from amazon. And i definitely won't use their service any more. To get them reply ur email, u have to send several emails until like you want to kill people, then only they will reply. Slow system update like they are updating their system MANUALLY!!!

This post has been edited by kclim528: Oct 12 2010, 11:11 AM

i have been shipping with vshub a few months oredi....even consolidate oso no problem....

I got the same horrible experience. My package reached their center on the 17th, but take them nearly one week to acknowledge that the package is received. Write to them one mountain of emails and call them every day but same stupid response that they will 'check'. Now I have to pay more for express shipping if I want to get the package on time.

Guess what? Two days after putting in the order and the status is still at 'processing invoice'. I don't think my package will arrive on time. Which makes me VERY ANGRY!

NEVER AGAIN. Really horrible abysmal service!

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Added on February 9, 2011, 4:36 pmThank you for your feedback. I understand that the Finance team has refunded you for the missing items. We have since reviewed our procedures to prevent incidents such as this from happening again in the future. We hope that we could be of service to you again soon.

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Added on February 9, 2011, 4:38 pmThank you for the feedback. We apologise for the long delay as we had an influx of orders due to christmas season and most of the courier companies had to stop operations due to the bad weather. We hope that we could be of service to you again soon.

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Added on February 11, 2011, 11:21 amThanks for the feedback. We would appreciate if you could furnish us with more details so that we can look into matter. Thanks.

This post has been edited by vsHub: Feb 11 2011, 11:21 AM

I have an item ordered back in march... a week already past of the expected ETA....
I can't get a definite answer of whereabout my item is....

It's good that you're trying to improve.....but the service is still POOR.
Nobody Pick-up the customer service center phone in Singapore....takes ages to reply an email...
This will be my first and last using Vshub

The rate is good but i'm willing to double your rate if i can get a guaranteed of arrival...

SAVE YOUR TROUBLE LADIES!!! LOOK fOR ALTERNATIVES

I understand your frustration and we are doing everything possible to ensure your items are reached in time.

So thanks for the feedback but we would appreciate if you could pm us with more details so that we can look into matter. Thanks

Don't ever use VsHub.. They cheat my money.. use their service for several times and every time my item keep missing. Request for refund no reply almost 6 months now!! They owed me almost 1k, only refund RM200++ and now i have to fight for the balance..

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Added on July 5, 2011, 3:05 pmdon't ever say that you understand my situation or will look into this matter!! I heard that for a hundred times!! Still no one get back to me with solution until now.. Your services SUCKS!!

This post has been edited by izaisa82: Jul 5 2011, 03:05 PM

I'm just starting to use the service a week ago, buying DSLR lenses from Amazon.com worth RM800+ and was already greeted with problems. Everything went just fine for me with all the purchasing and delivery processes with Amazon and Amazon Merchant, everything arrived just nicely. And then problems persist when payment was about to be made to vsHub. I can't use my citibank Visa credit card because vsHub required Malaysia 3D cards only so I resorted to Maybank2u.

When payment was made, vsHub site told me the transaction was rejected because of possible fraud. WTH?! The money was already deducted from my account! I sent them messages after messages through Facebook and nobody replied, so i sent them tonnes of e-mails lodging my complaints. Not to mention I called their Singapore center and no one answered the phone. Then I called iPAY88 who asked me whether I'd like to cancel the shipping payment and of course I wouldn't. My items were already at the garage, what do you expect?

So I sent another PM to vsHub and was relieved that they actually replied to me TWICE. Once asking what browser am I using (which I replied to) and twice to say they had updated my status to paid and that there were problems with M2U and IE8. I just checked again today and the items are already on their way to Malaysia. I hope the delivery will be a success or this will be the first and the last of me using vsHub.

Though it takes some effort and pushes, they actually responded and did something about it. But it did give me the scare so I'm not so sure whether I'll be returning. Though it'll be a loss because the prices are a lot cheaper. *sigh*

iPay88 claimed that it is a problem with M2U and IE8. We apologise for the technical system glitch at that point in time.
It should work now. Sorry for the inconvenience caused.

Thank you for your reply. I hope everything goes well with the delivery. Hopefully I can return to your service without doubts because I do loads of shopping from US websites and when I found your site you can't imagine how enthralled I'd been. One more thing if you wont mind giving further information, why can't I use my Citibank credit card as mode of payment? It said there I should use any Malaysia 3D credit card.

they consolidate items in 1 box, but they use big box so they charge more (charge is based on volumetric). i once ordered few things but rugi cox pay extra for the big box, i can say my items fit about 2/3 of the box only!

Sorry but we are unable to trace your case. Could you provide us your member no and order no so that we can investigate your case and will provide you with a solution. Thank you.

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Added on July 12, 2011, 7:05 pmWe only accept 3D security credit cards. 3D security is an added credit card security feature to protect credit card users.

At the moment we can only process the following credit cards with 3D secure feature:

• MBF
• EON
• CIMB
• HLB
• Alliance
• Bank Islam
• PBB
• HSBC
• CITI (SG)
• RHB
• MBB (Master Card)

Sorry for incovenience caused but we will be including other 3D credit cards in the future. Alternatively, you may bank into our company’s Public Bank account.

Thank you for your enquiry.

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Added on July 13, 2011, 6:08 pmOne of our policies is that we try to help our clients to save as much as possible by combine shipping. Could you provide us your member no. and order no. so that we can investigate the matter? Thank you.

This post has been edited by vsHub: Jul 13 2011, 06:08 PM

Doesnt matter anymore. I used ur service like 2yrs ago. First and last time

i think better order with spree in lyn. No hassle & no need to worry for extra charges
if buy only 1 or 2 item urself, u may save rm50,but y risk urself

How can I bank in through your company's Public Bank account? And when is the expected delivery once the items have arrived in Malaysia?How long will it take for the delivery to be done? I've checked the progress of my purchase from vsHub site and was told that it arrived in Malaysia on the 15th of July 2011. I know I can't expect a 6 - 8 days delivery using Standard shipping but it'd been 13 days since the items left your garage. Will it get stuck in customs clearance?

This post has been edited by azra1410: Jul 17 2011, 05:56 PM