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 Troubleshooting disabled/suspended iTunes accounts, Post your concerns/woes/comments here.

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bryanyeo
post Feb 2 2009, 12:21 AM

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atomica, problem still unsolved? apple still no reply?
TSatomica
post Feb 2 2009, 06:24 AM

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QUOTE(bryanyeo @ Feb 2 2009, 12:21 AM)
atomica, problem still unsolved? apple still no reply?
*
nope. been frantically checking my e-mail and still no reply from apple.

This post has been edited by atomica: Feb 2 2009, 06:25 AM
frozzbyte
post Feb 2 2009, 11:02 AM

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Maybe you need to do some follow up with them.
TSatomica
post Feb 2 2009, 02:47 PM

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QUOTE(frozzbyte @ Feb 2 2009, 11:02 AM)
Maybe you need to do some follow up with them.
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sent Apple another mail but no replies yet. so very slow.
tinkerbel
post Feb 2 2009, 03:35 PM

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After reading this thread, I too am beginning to get a little paranoid! I guess there's nothing much I can do but to keep my fingers crossed.
TSatomica
post Feb 3 2009, 07:43 AM

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fieldrunners update now available ... and still no reply from Apple. argh!

This post has been edited by atomica: Feb 3 2009, 07:46 AM
tinkerbel
post Feb 3 2009, 12:24 PM

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@atomica,
Perhaps drop them another email or give them a call?! I wonder if those people at the Apple Care Help Desk can help on iTunes matters?! wink.gif
TSatomica
post Feb 3 2009, 10:27 PM

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i guess if i don't get the answer by today, i will have to make that expensive call to the US.
tinkerbel
post Feb 3 2009, 10:43 PM

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@atomica,
Y don't U wait till u get up tomorrow - it was afterall night in the States when it was afternoon here smile.gif
apoc1810
post Feb 4 2009, 12:37 AM

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atomica

I too, am waiting...I guess, we have to be patient...hopefully, all is well
tinkerbel
post Feb 4 2009, 08:46 AM

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@apoc1810,
U facing the same problem/issues too?! Did U also buy 'cheap' iTunes credit?!
david888
post Feb 4 2009, 09:21 AM

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QUOTE(atomica @ Feb 3 2009, 10:27 PM)
i guess if i don't get the answer by today, i will have to make that expensive call to the US.
*
ooopss, maybe i'm too late. u actually can call them using skype, certain US hotline no need to pay a single cent.
klsmurf
post Feb 4 2009, 07:37 PM

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I've been using legitimate iTunes gift cards bought from actual Apple Stores in the US and was absolutely gobsmacked when I found the same message: "Your iTunes account has been disabled for security reasons"

A quick check on the Apple support website for iTunes suggested that you should reset your password. Before trying that, I tested my MobileMe account and found the same error message as well so they're both linked. Reset my password and I'm happily downloading again smile.gif

BTW: the "security reason" is apparently because the wrong password had been entered multiple times. Since I have my password saved in my Mac keychain, I KNOW I did not type it in wrongly so I have no idea how this could've happened. Perhaps someone/ppl trying to access my account? Anyway, to those affected, try resetting your password.
bjkhan
post Feb 5 2009, 09:09 AM

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We should create a pinned thread and put in the people who are selling problematic iTunes credit so that next time we are aware....

Talk about problematic sellers, bought 2 US$200 from this guy 56xxx, paid the money, after that the guy disappeared...i gave him my money on the 22nd Jan 2009. Since it was close to CNY, i gave him a chance thinking maybe he was away but till today he is missing

Bought from this link --> http://forum.lowyat.net/topic/875659

Anybody knows him or have his contact?


Mr. Alby
post Feb 5 2009, 09:42 AM

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QUOTE(bjkhan @ Feb 5 2009, 09:09 AM)
We should create a pinned thread and put in the people who are selling problematic iTunes credit so that next time we are aware....

Talk about problematic sellers, bought 2 US$200 from this guy 56xxx, paid the money, after that the guy disappeared...i gave him my money on the 22nd Jan 2009. Since it was close to CNY, i gave him a chance thinking maybe he was away but till today he is missing

Bought from this link --> http://forum.lowyat.net/topic/875659

Anybody knows him or have his contact?
*
really? hmm.gif
I bought few from the seller, and so far ok...
bjkhan
post Feb 5 2009, 10:03 AM

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That's why, a lot of people from this forum had very good experience buying from him and that made me decide to buy from him. Ever since I banked in the money, I haven't heard from him. I have messaged him through LYN many times and have not heard anything from him.

I found out from another thread that he is a Vietnamese student studying in UCSI in Cheras but nothing bad about him. Maybe he has gone back to Vietnam for the holidays. I have paid like RM600 to him.
quarx
post Feb 5 2009, 11:57 AM

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yes, would be really helpful to have an iTunes pinned thread about warning and a list of trustable sellers.
jingyong
post Feb 5 2009, 10:57 PM

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i'm considering getting an iphone but wanna hear about the itunes.. so u all mean that we cannot buy officially music or movies with credit card and can only purchase through gift card from US?

and then the apps can be purchased through credit card?
Cello
post Feb 5 2009, 11:41 PM

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QUOTE(jingyong @ Feb 5 2009, 10:57 PM)
and then the apps can be purchased through credit card?
*
There is Malaysian iTunes Store for Apps, so you can able to use your credit card for Apps.
apoc1810
post Feb 6 2009, 07:11 AM

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After a series of restless nights, I have received the long awaited email from apple, stating my account has been reenabled. What a relief.

atomica,

How about you?

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