I've switched to Digi too, about a a week ago. The deposit according to maxis will be sent to your address in a cheque after 2 months. LOL wonder why they take that long to refund the deposit.

3g soon? woohoo....changed just in time!!!....do you think they will increase the unlimited data plan from rm66 after they launch 3g ???

This post has been edited by skitZo`: Feb 3 2009, 08:01 PM

Same goes to DiGi. If you terminate your account. It takes 2 billing cycle for them to refund your deposit via cheque. It's for them to make sure you have cleared everything before giving you back the deposit

I doubt that, they'll introduce 3 difference plans for 3G broadband.

will they really do something about it?
if they do, it will be so cool. DiGi always have a bad coverage here. Maybe my uni is near the forest..

Why not? They will investigate, and will get back to you once it's rectified. They are not like those you-know-what department. Whatever you report will be chucked under the carpet.

My estimation:

384kbps = RM33
768kbps = RM66
1.2mbps= RM99



This post has been edited by uhlaw: Feb 3 2009, 08:38 PM

oo okay. will give them a call.

Jot down the name of the person who handled you case. Then once in a while call in to check the status.

If i switch online.
Will they charge me for the delivery cost or any misc fee?

It's FOC (Free of Charge)

Hello, has a problem here. I switched to Digi postpaid. The person told me that i have to continue use the prepaid sim card until it deactivates, then i can switch to postpaid sim card. However, after the sim card got deactivated, my postpaid sim card still yet to be activated. Is it normal?

How long i need to wait? Do i need to find the person? We both have more than RM50 in our prepaid account before they got deactivated.

Thank you.

It's FOC. They'll deliver via Citylink and you'll need to produce your original I.C in order to collect it.

Depends, sometimes it takes 1-3 hours for your postpaid to activate. Call the customer service to check on your status should it's still in inactive status tomorrow

digi network problem.. can check balance and topup...
im at sentul.. anyone same problem?

anyone here subscribing the free personal insurance?
just got the sms yesterday

I already subscribed it 6 months ago

yup it's normal.
however, it depends on your luck. some got activated within 24 hours, 48, 72..
mine took 4 days..

i want to ask,, let's say i am in Singapore roaming to call my gf in malaysia which supp under my DG50, how much I will be charged?

and if she called me from malaysia while i am in singapore?

Digi no charge
But do citylink charge me for delivery cost?

I don't think so, it should be free of charge.

No, citylink no charge for delivery. It's also FOC!

U gotta call the Customer Service to check
the rate is subject to change from time to time normally as far as I am concerned.
Always call 1-2 days before you go to make sure the rate is updated.