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 DiGi Fans Club & Enquiries Version 5, Always the smarter choice [Read post #2]

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xxx306
post Jan 27 2009, 03:03 PM

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QUOTE(fruitie @ Jan 27 2009, 01:26 PM)
And unlimited is the key word.
My friend is enjoying the unlimited calls/SMS/MMS with her boyfriend.
She only pays RM 30.00 per month but she uses less than that actually. sleep.gif
Sometimes she calls me but most of the time I'll call her because it is free of charge for me.
DiGi really helps her to save a lot, not forgetting me too. laugh.gif
*
may i know what plan is that?
i'm planing to change from prepaid to postpaid. (can right? without changing numbers, can aa?)
i want free calls/sms/mms to my bf too!
xxx306
post Jan 27 2009, 03:41 PM

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QUOTE(fruitie @ Jan 27 2009, 03:13 PM)
Thanks. biggrin.gif
It is called DiGi postpaid 1 Family plan. smile.gif
Yes can change from prepaid to postpaid but not postpaid to prepaid. smile.gif

Either you or your BF must be a main line and the other one is supplementary line.
user posted image
Refer to the above chart, main line must be at least DG 50 and pays RM 50 with RM 50 commitment fees.
Call/SMS/MMS rate may refer to that chart. smile.gif

user posted image
As for the above chart is for supplementary line, only call rate follows main line's rate, others refer to the chart. RM 30 of commitment fees for every month.
You get to unlimited free calls/SMS/MMS with main line (vice-versa) or between supplementary lines. smile.gif
To recap everything, both of you only pay at least RM 80 to enjoy the free calls/SMS/MMS. Of course, if you use more than RM 50 and RM 30 respectively, then have to pay more. smile.gif
*
ohh wow. so both of us just have to pay RM80? one pay RM50 and other pay RM30 per month?
feels like want to change to postpaid right now. lol.
where can I do so? At One Utama got or not? But i think shop still closed today.. sad.gif

eh btw, what is on net and off net?


This post has been edited by xxx306: Jan 27 2009, 03:50 PM
xxx306
post Jan 27 2009, 04:10 PM

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QUOTE(fruitie @ Jan 27 2009, 04:03 PM)
Yes, DG 50 is the minimum package to be paid. Of course, the main line may opt for DG 150 or DG 250. smile.gif
And supplementary plan only pays RM 30 regardless any plan that main line takes.

Anywhere, as long as it is DiGi dealer. smile.gif

On net = Same network (DiGi)
Off net = Different networks (Maxis, Celcom, U-Mobile)
*
oo okie! thanks for the info!
xxx306
post Jan 27 2009, 08:42 PM

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yay just changed my prepaid to postpaid!

is it normal both of us to have at least RM50 inside our prepaid in 24 hours time before it changes to postpaid?
I thot i as the supplementary just need to pay RM30?
xxx306
post Jan 27 2009, 11:07 PM

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QUOTE(fruitie @ Jan 27 2009, 10:28 PM)
Yes, that's correct. Sorry for not telling earlier, forgot about that. blush.gif
No, both main and supplementary line is RM 50.00 but no worry it will rebate in your next bill. biggrin.gif
*
oh goodie! smile.gif
the bill can pay online is it? (sorry, because this is the first time using postpaid)
xxx306
post Jan 29 2009, 07:28 AM

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waa my prepaid havent change to postpaid yet. and it's already more than 24 hours! i called digi cust service and she said wait for another day and if it havent activate yet, i have to go back to the dealer..
xxx306
post Jan 30 2009, 04:42 PM

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still waiting for my prepaid to change to postpaid.. sad.gif
went to dealer yesterday at OU and re-submit application..as the dealer asked us to do so..
xxx306
post Jan 30 2009, 06:12 PM

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QUOTE(fruitie @ Jan 30 2009, 05:23 PM)
Nope, separately. smile.gif
sweat.gif  shocking.gif Still haven't converted? doh.gif
The dealer really has problem. shakehead.gif
*
nope.. sad.gif
someone can suggest me where should i go to get my prepaid convert to postpaid asap?
xxx306
post Jan 30 2009, 06:16 PM

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QUOTE(fruitie @ Jan 30 2009, 06:13 PM)
hmm.gif How about straight going to DiGi Center? It should be the fastest and most efficient. smile.gif
*
yeah. planning to go tonight either the one at pavilion or time square.. they still open till 10 pm right?
xxx306
post Jan 30 2009, 07:05 PM

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QUOTE(fruitie @ Jan 30 2009, 06:21 PM)
From this link: http://www.digi.com.my/switch/how_sub2.jsp?state=wpkl
It shows they do open from 10.00 a.m. to 10.00 p.m.
Faster get it done, if I were you I will get anxious and mad at the same time. sweat.gif
*
i called up again the customer service. and asked.
they apologize and said prepaid to postpaid conversion is taking 72 hours instead of 24 hours claimed by the dealer.
no matter you did it at digi center or dealer. all d same.
SIGH

eh.. i thot already 72hours.
went to dealer last tuesday evening.

This post has been edited by xxx306: Jan 30 2009, 07:08 PM
xxx306
post Jan 30 2009, 08:06 PM

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QUOTE(vikingw2k @ Jan 30 2009, 07:39 PM)
Pavilion and Times square open from 10am-10pm daily all year round. PreToPost will take you 2-3 days. Well, if you are going to Pavilion tomorrow. just give me a buzz. I'll inform them to activate it asap for you smile.gif
*
omg really?
i really want to get it activated asap.
i might go to pavilion tomorrow.
xxx306
post Jan 31 2009, 08:52 PM

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went to digi center @ pavilion today.
so sad. can't convert to postpaid yet since i just use this number 1month+
need at least 6 month then can convert. i just recently changed my number since i like the 010 prefix. used 014 for years d.

i was so sad. extremely sad and cried. so stupid.

but somehow my sim just now cannot be used. INACTIVE SIM.
so i changed and used the sim the dealer gave me to use when my postpaid is activated.

i checked the menu *128# it still wrote DiGi Prepaid.
i guess it hasn't converted to postpaid yet.
oh well.
xxx306
post Jan 31 2009, 08:56 PM

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QUOTE(fruitie @ Jan 31 2009, 08:54 PM)
Huh?! ? Why cannot?
Guess what? I just used my DiGi prepaid in middle of August and changed to postpaid in early September. That is less than a month of usage? sweat.gif
*
i really dont know..
the ppl @ digi center told me so..
so sad.. cry.gif
xxx306
post Jan 31 2009, 10:35 PM

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QUOTE(vikingw2k @ Jan 31 2009, 09:51 PM)
My bad, it should be Roaming, IDD and Value Added services which is not included in the commitment fee. smile.gif
You approached the dealer there or customer service consultant?
*
the customer service consultant
the one at the counters.
xxx306
post Jan 31 2009, 10:37 PM

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QUOTE(chematos @ Jan 31 2009, 09:58 PM)
what you can do....change the plan to dg20 before you leave the country....when you come back ask them to change back to dg50......all charges will be pro rated..........


Added on January 31, 2009, 10:00 pm
i just used my 010 prepaid for 1 week and convert to postpaid...no problem.......maybe you have already activated the postpaid sim given by the dealer...sometime *128# take 48hrs to update from prepaid to postpaid
*
wow.
then i wonder why the person at digi center just now said i need to use at least 6 months then can convert to postpaid.

xxx306
post Jan 31 2009, 10:57 PM

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QUOTE(fruitie @ Jan 31 2009, 10:50 PM)
Impossible actually. If like this, I can't even use my Ambassador Plan now. smile.gif
*
maybe digi hates me. cry.gif
xxx306
post Jan 31 2009, 11:30 PM

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QUOTE(vikingw2k @ Jan 31 2009, 11:01 PM)
I'll check with the person tomorrow and get back to you smile.gif
*
okie. thank you so much. notworthy.gif
xxx306
post Jan 31 2009, 11:40 PM

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QUOTE(fruitie @ Jan 31 2009, 11:32 PM)
Sure can be rectified as it sounds so super duper crazy. shakehead.gif laugh.gif
*
lol. hope so.
i make few calls already and try to check my balance with *126#
the balance still remain static. i wonder why.

then i tried calling digi helpline
check the balance.
she said something about bill 0 ringgit. then had kredit rm650.
maybe it has already been converted to postpaid?
if yes, what a relief!
xxx306
post Feb 1 2009, 12:05 AM

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QUOTE(fruitie @ Jan 31 2009, 11:45 PM)
Yes, that means changed already. biggrin.gif
I hope I'm right. sweat.gif
When I just switched to postpaid, I was still able to check for the prepaid balance for few days via *126#. smile.gif
*
YAY!
happy.gif

i still wonder why the person said need to be at least 6 months.
he's a LIAR!
xxx306
post Feb 1 2009, 12:37 AM

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QUOTE(fruitie @ Feb 1 2009, 12:14 AM)
Congratulations! biggrin.gif
You can always call to DiGi Helpline, even now to confirm your current plan. They will be able to tell you. biggrin.gif
Call now and update us. biggrin.gif

Perhaps he is a new employee? laugh.gif
*
yeah maybe. stupid guy. i cried for nothing. lol
oh how to confirm? call the customer service ppl and asked them is it?
so late d. hehe. i'll call them tomorrow instead.

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