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 DiGi Fans Club & Enquiries Version 5, Always the smarter choice [Read post #2]

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davidlow7
post Feb 4 2009, 01:26 PM

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QUOTE(basSist @ Feb 4 2009, 12:06 PM)
i want to ask,, let's say i am in Singapore roaming to call my gf in malaysia which supp under my DG50, how much I will be charged?

and if she called me from malaysia while i am in singapore?
*
U gotta call the Customer Service to check
the rate is subject to change from time to time normally as far as I am concerned.
Always call 1-2 days before you go to make sure the rate is updated.
smile.gif

davidlow7
post Feb 9 2009, 11:26 AM

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QUOTE(mengsuan @ Feb 9 2009, 11:05 AM)
Most of the advertisement SMS are targeted to prepaid users who uses their free value added service like missed-call alert. My dad's DiGi postpaid have no advertisement. Even if you have, you can request not to receive advertisement.
*
I have been receiving too many spams lately

QUOTE
010-2113037
"gambar/video Ann disebar selepas telefon Ann hilang.tolong jgn kongsi!htr ON WW ke nombor 33887 utk movie, on WC ke nombor 33887 utk gambar.ingat jgn kongsi!!"



010-2106254
"(RM0)NEW YEAR SPECIAL. Sila activate MMS & GPRS anda dan dapatkan 3GP/MP3 hebat sekarang.Htr ON FUN ke 32711. Yuran Perlangganan adalah PERCUMA."


016-2146720
"If you need a new look, why not just change your glasses.Message from wood concept glasses of "Player-D'sign"(www.player-dsign.com)"
Well there are a few more I have deleted. I will compile a list and report to DiGi soon.

davidlow7
post Feb 10 2009, 12:57 PM

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QUOTE(felicious @ Feb 10 2009, 12:47 PM)
Nope, TT is not included in commitment fees.
Why don't you switch to DG20 since your usage is only RM10?
*
His main benefit is to call his supplementary line .. If he uses DG20. I think he can't have FOC calls unlimited anymore since it requires DG50 to have 1 Family as your supp. line.

But anyway
RM80 is still cheap for both line to enjoy unlimited calls, cheaper than Streamyx (no laggy), no T&C like Maxis.
davidlow7
post Feb 10 2009, 04:00 PM

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I have just D'Chat to DiGi Customer Service and report those spam sms that I managed to capture.

Here it goes

QUOTE
  (2:56:32 pm)  Your chat session has started..
  (2:57:56 pm)  ME:  Hello
  (2:58:05 pm)  DiGi CS:  hi good afternoon, how may I assist you with?
  (2:58:17 pm)  ME:  I thought there is no one
  (2:58:22 pm)  ME:  Who is there?
  (2:58:29 pm)  DiGi CS:  this is Mustaza
  (2:58:36 pm)  ME:  I see.
  (2:58:48 pm)  ME:  Mustaza, lately I have received alot of unnecessary spam sms ... advertising sms...
  (2:59:19 pm)  ME:  I want to put a stop on all these
  (2:59:24 pm)  DiGi CS:  if the spam is from DiGi number, you may report that to us and we will take a necessary action since we found there are few who abuse our sms seervice
  (2:59:43 pm)  ME:  Yes, I want DiGi to take action on all the numbers.
  (2:59:55 pm)  ME:  Infact I have alot of numbers but I have deleted alot and now only started capture a few numbers lately
  (3:00:04 pm)  ME:  Let me start from here:
  (3:00:12 pm)  DiGi CS:  sure
  (3:00:12 pm)  ME:  016-2146720 3rd February 2009 - 3.05pm"If you need a new look, why not just change your glasses.Message from wood concept glasses of "Player-D'sign"(www.player-dsign.com)"
  (3:00:31 pm)  ME:  010-2106254 6th February 2009 - 7.54pm"(RM0)NEW YEAR SPECIAL. Sila activate MMS & GPRS anda dan dapatkan 3GP/MP3 hebat sekarang.Htr ON FUN ke 32711. Yuran Perlangganan adalah PERCUMA."
  (3:00:36 pm)  ME:  010-2113037 7th Feb 2009 - 7.27pm"gambar/video Ann disebar selepas telefon Ann hilang.tolong jgn kongsi!htr ON WW ke nombor 33887 utk movie, on WC ke nombor 33887 utk gambar.ingat jgn kongsi!!"
  (3:00:41 pm)  ME:  016-6605534 10th Feb 2009 - 2.47pm"Promosi ASTRO Langganan bulanan serendah RM37.95, berminat sila SMS Name, IC, alamat atau hubungi wakil telesales 0172121765"
  (3:02:11 pm)  ME:  016-6605534
  (3:02:13 pm)  ME:  010-2113037
  (3:02:13 pm)  ME:  010-2106254
  (3:02:18 pm)  ME:  016-2146720
  (3:02:22 pm)  ME:  these are the four numbers
  (3:02:50 pm)  DiGi CS:  thank you, I will update this numbers for our investigation on this matter
  (3:03:04 pm)  DiGi CS:  and we thank you for your update in the spam sms
  (3:03:09 pm)  DiGi CS:  apart from this, anything else I may assist you with?
  (3:03:24 pm)  ME:  Alright. I hope all these can be put to a stop. I will continue to report this
  (3:03:28 pm)  ME:  Please ensure these are being reported to the related department to take care of.
  (3:03:50 pm)  MEi CS:  sure, that will be a great help. we normally block the number. no worry
  (3:04:02 pm)  ME:  That's great. Thanks Mustaza.
  (3:04:12 pm)  DiGi CS:  you're most welcome smile.gif
  (3:04:14 pm)  ME:  I have done on my feedback. Thanks and see you.
  (3:04:16 pm)  ME:  Bye



davidlow7
post Feb 11 2009, 09:25 AM

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QUOTE(llmcso @ Feb 11 2009, 02:31 AM)
LDP?? where??which part of LDP is DiGi Centre located?
*
I only know there is one at Giant LDP
but forgot if it is DC or DSC.
davidlow7
post Feb 27 2009, 02:04 PM

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QUOTE(Michi @ Feb 27 2009, 01:56 PM)
how to disable voice mail? for digi postpaid?
tia
*
You can always dial *128# -> 5 - > 9

I will suggest you to take sometimes browsing the *128# menu to see what are the self-service available there. This would very much help in any future service activation/deactivation. smile.gif
davidlow7
post Mar 2 2009, 12:54 PM

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Yes of coz it is possible provided you fulfill all the requirements (make sure no outstanding on any other bills, no contract tied etc - the basic requirement)
davidlow7
post Apr 14 2009, 01:01 PM

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Just change it. There is no need to pusing
It is for free anyway. Why the heck would they charge you for that since they are offering for free for lost case and alot of cases. Without questioning much, they always replace it (from me and a few others' experience)

Not to worry, you ain't stealing. If he says cannot upgrade.. then you go for a walk 15minutes and come back said you lost your card. If they talk much, ask them replace a 8K sim card, I bet they don't have stock and should replace you with the one you requesting initially. Lolz
davidlow7
post Apr 16 2009, 11:39 AM

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QUOTE(Dannyl @ Apr 16 2009, 09:40 AM)
And how much does this service cost? smile.gif
*
FOC

limited to 10checks per day

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