Hi guys, I'm new here. I've been enrolled in AKPK DMP since 2014 with around 200k credit card outstanding balance from 7 different banks.
Today, I have circa 104k balance to settle and I plan to fully settle them now.
Like many of you have mentioned in previous posts, the best way of settlement is to call up individual banks and negotiate a discount/waiver/deal.
So far I've managed to convince 2 banks - HSBC and UOB to offer some discounts for full settlement and I'm pretty happy with the outcome. The other 5 banks are either not picking up my calls or they are not offering any discounts.
I'll post all the details I have gathered, including the collection department contacts of all the banks. Hopefully, this information can help someone in the same boat as me. If you know a better way of getting a discount, please drop me a message or reply to my thread.
So here goes:
Cimb BankCollection Department number: 03-20352437 / 03-20288654
- Offered a settlement proposal of around 8% discount. I decided not to settle yet because I'm not satisfied with the offer.
Standard CharteredCollection Department number: 03-79467888
- They don't offer any discount unless it's in special recovery where I fail to pay AKPK for three months.
United Overseas Bank (UOB)Collection Department number: 03-27832047
- Settled with 30% discount. An officer named Faly was very helpful in the process of proposal and settlement.
Hong Leong BankCollection Department number: 03-79591888 - press 1 then 4
- I've been trying to call them for days, was put on hold forever... still unable to speak to anyone.
MaybankCollection Department number: 03-20708833 ext 6856 / 6843
- They don't offer discounts on the phone but advised me to email akpk@maybank.com.my for settlement discount, which I did and haven't got a reply from them. It's been a week now.
RHBCollection Department number:Â 0326106407 /Â 0326106406
- No discount available =(
HSBCCollection Department number: 03-20757859
- My account was already under a special unsecured loan which doesn't charge interest nor fees, so it's a no brainer to settle this one.
I hope this information can help someone out there. If you know a better way of getting discounts from the banks, please reach out to me =)
Cheers.