QUOTE(daryl.k @ Nov 27 2008, 12:44 AM)
just in case someone is still reading this thread...i wud like to share my experience with Desa HT at Lowyat.
I was there today...checking out the TVs and Hifi sets...and i was around for a good 45mins or so...until my ketiak oso sweaty cos its kinda warm in there...and not one sales person even said hi to me...
i wasn't dressed in shorts and t-shirts (if that's what makes impression) i was in my office smart-casual attire...and i'm pretty sure i gave out the impression that i'm interested in actually getting something...
i spent about 20mins or so, just standing at one spot...comparing the range of tv's they had on display...no one bothered to approach me...then i went to look at the AVRs at another section...still nada...i went to the rooms...nada...i went back to the tv area...this time one guy was standing in front of me..playing on his phone
when i go closer to him to read a paper ad they got on the wall...he moved away..
all these while...a good 4 maybe 5 sales person were around...none of them had anything useful to do...and there's no one else in the shop except for me...instead of doing their part and do what a sales person should do...they just sit around looking at each other..they should be on commission basis right? cud it be they hav too much sales already so they're not bothered?i cud be a potential buyer...how come that don't come in their mind?
so, next up, i'm going to check out the Kepong branch since its highly recommended by fellow LYN forumer...if price is good..service is tip-top...surely will buy from them...but for the lowyat branch...unless they're having a closing down sales 60% off everything...then its not worth getting anything from them...no point letting them earn something they totally don't deserved.
i was at a number of places this past few days...Legend in SS2, harvey norman, CMY, Tong Lee, Hiway Laser...and none of them have service like that...all the place i've been too..i was approached almost immediately...even the guy in Hiway laser, although he was having chat with a friend, he was good enough to get up and chat with me...the sales girl in harvey norman actually followed me around and explained to me everything i stopped by to check out...good sales person...will definitely consider buying from them if price is not too high...they're having sales beginning this saturday 29-Nov-08.
happy shopping u guys, and always practice u rights as consumer. support only shops with good service.
Same experience as mine.... Felt like i was transparent... I was looking at the guy as if my impression was wanting to ask question... they still dont respond until i ask them... then they talk lansi and non stop like for sure want to close sales once they open their mouth..... sigh... duno whether this is their culture in their showroom... I think i mentioned in my strating post also, this your man (the sales guy) was showing his nuckle to one foreign buyer.... OMG!!!!!
Added on November 28, 2008, 9:54 pm
QUOTE(daryl.k @ Nov 27 2008, 05:27 PM)
i've been to a few shops, and i found Legend in SS2 gives the best price..when i bot my 32" aqous the last time around...they gave me a quote, best price and ask me to x-reference with others...and needless to say, their price is the lowest..service oso quite good...
but i oso find Desa HT's price very low...can check with them if u want...
Harvey Norman, altho their shown list price is high, still can nego..they offer me RM6999 for a model which has list price of RM8499...not bad really...btw, they having sales beginning this Saturday 29-Nov-08.
look for Ah liang... he is ok also... in Legend must bargain Kaw Kaw.. if not you rugi... my Aquoa 32A33 is from there also...This post has been edited by jeromeccm: Nov 28 2008, 09:54 PM