i cant say about the one in LYP. but i can say something about the one in Kepong.

it was a very pleasant experience. the salesman was very nice, pleasant, patient and friendly. didnt push at all....(except when saying the price i offer is only for today, u come another day i have to give u another price)

he asked me for my budget and i told him 7k. instead of directly pulling me to the Pioneer Plasma which was RM6999 he showed me a few which was around 4k+. actually the Pioneer was more of a side mention.

he also did a side by side demo for me to see for myself which is better.

as for the unit. i personally saw them bring out a brand new, unopened unit from the store. i checked myself before leaving the shop.

so yeah.... for Desa HT.