I don't think I'll buy any LCD TV from them. I still prefer to buy from a Panashop (surely Panasonic lah) very nearby my home and always the products are new, SEALED and delivered to my doorstep as promised after mutual agreed conditions!.. Price?.. as competitive as any other and I won't complain to save few bucks wasting my time and petrol far off KL. Heh!..been buying so many Pana products this year.