QUOTE(liew_jls @ Oct 3 2009, 03:45 AM)
probably you personally go to the branch to check it out. sometimes, if you call to the customer service, they don't know much about it. just throw all the question to the bank, i'm sure they will give you some solution. if they still don't give you any good answer, make a complain on the bank. lol.. this is wat i usually do..
but in my opinion, you should use your money in next few working days. coz the borders is not going to take your money.
Hi liew_jls,
It is very kind of you for the reply. I will wait for few working days first in this case, bcoz there is nothing I can do right now.
below is the reply from HSBC with regards to my matter
QUOTE
I notice that there is a transaction of GBP xxx.xx on 1 October 2009 that has been authorised but yet to be claimed by the retailer.
Please be advised that when a Maestro transaction is taken, it is up to the retailer to present this to your account. Most retailers do so immediately, but there is nothing to prevent them from holding on to the transaction and presenting it days, weeks, or months later. This, I regret is outside our control.
There is no expiry date for a Maestro payment, once the authority has been taken.
I think the word "presenting" in this email is like what Geminist said the retailer will confirmed with my bank that they had cancelled the payment
This post has been edited by Raining: Oct 3 2009, 03:56 AM