Ouch! Then it won't be worth it to take at all! Serious!

http://digi.com.my/whatshot/promotions/iheart/plan.do?sec=1

This is the comparison of the DG20 with similar plans from other telcos. Hope this will help.

http://digi.com.my/whatshot/promotions/iheart/plan.do?sec=2

This is the comparison with previous digi postpaid plans.

Actually hor, if in doubt, you can always call their customer service.

This post has been edited by SweetPuff: Aug 25 2008, 10:19 AM

Yeah. Infact they have already given all the digi customer including prepaid's FOC call to Customer Service hotline. Else you can also email them if you don't have any DiGi line to call.

this plan is nothing special..

well, it is just a low-end plan to cater the needs for low-usage users.

There are various plan for you to choose.

No plan is good nor bad to any user. It is just a matter of whether it suits your needs/usage pattern or not.

tis plan is actually nothing special...

my dad current is using tis plan.
RM20 is the basic fee, need to pay every month even u never make a single call.
he seldom makes calls so d total fee every month is less RM30. seems like not worth and i think prepaid with 365 days activated more suits my dad.

and i dunno why my dad cant send sms with tis plan...

this is wat i figured out (not necessary correct):

this DG20 is more or less like the previous OPTIMUM plan (RM20)

the few differences are:
1. DG20 pays 20 sen per sec to other service provider
OPTIMUM pays 30 sen per sec

2. DG20 charged by 30 sec block
OPTIMUM charged by 12 sec block (this should be the case)
*but digi silently change the OPTIMUM plan to charge by 30 sec, ive contacted their customer service to confirm this. (damn shit digi)
the reason given by them was to encourage user to use the DG20 plan rather than the OPTIMUM plan. what?? they are punishing their early subscriber/supporter, i hear u say? YES!

unconfirm
3. DG20 cannot use SUPPLEMENTAL (RM10) plan
OPTIMUM lets ur subscribe up to 3 (RM10 or other) supplemental plans

welll........ DAMN this digi. still using it though.

conclusion: sux DG20 plan.

Digi 20 can subscribe to supplementary line - FAMILY BASIC only

1 Principal -> 6 Supplementary

I CHECKED AND SURVEYED at 2 digi shops BEFORE SIGNING UP.. They told me it's COMMITMENT FEES. After find out it's a monthly fees, yesterday went to Another digi shop AGAIN, and still GET THE SAME answer (commitment fees)

Total up = 3 digi authorize SHOPS ..!

THEY STILL INSISTED THAT MY DG20 IS COMMITMENT FEES not monthly fees

are they stupid or something.. then i manage to write up a complain to digi. They reply and called me immediately "SORRY, HAVE TO RE-EDUCATE THEM AGAIN"

SO you think i checked enough or should i check with the whole malaysia's digi authorize shop
I dunno who cheat who la.. could be their PLOT just to get more customers.. so keji lo ..

I definelty got cheated from 3 DIGI AUTHORIZE SHOPS .. just coincidence or what?

Don't know them la, what to do? Port out from Digi. I also port out from Digi soon

It could be a billing error. I suggest you call Digi up immediately and explain the situation to them.

I had a similar problem recently where I was charged the RM50 from the One Plan on top of the calling charges. This never happened before until I switched to the DG20 plan. Its a bug in their system.

After called them, they acknowledged that it was a problem with their system and got it fixed. Unfortunately, they still made me pay the full bill for that month and they gave me a credit of RM50 for the next month.

Anyway, Im slowly transitioning away from Digi because of poor signal in my area.

why don u bring ur bill along... after u've asked and they said it's a commitment fees... throw to them ur bill and asked them to clarify on what he had just said and what's on de bill...

It is not billing error la, already confirmed by digi e-mail to TS, port out!

Authorized shop is not 100% educated.
Handphone shops still think all the batteries are cadmium type.

You ask all the right questions, but you ask the wrong source.

The digi website is very clear. Its Monthly fees DG20.
Always refer to official sources = Website & Customer Hotline.

Now, you terminate or upgrade to Digi Prepaid/Happy.

Handphone shops still think all the batteries are cadmium type.--->really??

prepaid/Happy is consider upgrade??

DG20 can upgrade to Prepaid/Happy?

ya i want to know too...
can postpaid user change to prepaid while the user remain d postpaid number?

Maybe that why they always advice new phone must charge over night LiIon no need over night one la,full terus cabut and use la.

I already D'Chat, can't upgrade to Prepaid

Because he doesn't have the correct message centre number programmed into his phone. Bring it to the shop, they can fix.