Ok. It was like this.

I asked about this postpaid DG20 plan. Two people from two different Digi retailer shop told me that

DG20 PLAN
Monthly commitment is RM20
Usage below RM20, have to pay RM20
If more than RM20, then pay according to the usage.

So i registered postpaid.

Now different stories came out when i ask about my bill. The digi customer service said

DG20 PLAN
Monthly fees is RM20
For example my usage for this month is RM20
Usage + monthly fees = RM40

After listened to his explanation, i want to terminate my account immediately.

When i reach to a ANOTHER digi shop, ask bout this DG20 PLAN AGAIN. They said this new package is

Monthly commitment fees. Usage below RM20 still have to pay RM20, If over RM20, then pay according to your usage.

WHICH ONE IS TRUE? HELP...!

This post has been edited by love_hina: Aug 24 2008, 09:56 AM

But why is my bill reach 53.23 ..?? I only used 23 that month???

I only know that i haven't use over 25 and yet my bill is 53.23.

I checked my usage every just to make sure i didn't over use. If your friend using below RM20, she pay RM20 = tax
But why i use 23 + 20 monthly fees + tax ???

btw what female tag?

THAT IS WHY I OPENING THIS THREAD.. because some shop still insist that my dg20 is commitment fees

if really monthly fees, then what is the point of register digi postpaid. Prepaid is much cheaper. What kind of dealer are they? Explained the wrong thing to customer. Make me rugi the monthly fees! Anyone here helping ppl to register their digi postpaid, pls clarify here.

I CHECKED AND SURVEYED at 2 digi shops BEFORE SIGNING UP.. They told me it's COMMITMENT FEES. After find out it's a monthly fees, yesterday went to Another digi shop AGAIN, and still GET THE SAME answer (commitment fees)

Total up = 3 digi authorize SHOPS ..!

THEY STILL INSISTED THAT MY DG20 IS COMMITMENT FEES not monthly fees

are they stupid or something.. then i manage to write up a complain to digi. They reply and called me immediately "SORRY, HAVE TO RE-EDUCATE THEM AGAIN"

SO you think i checked enough or should i check with the whole malaysia's digi authorize shop
I dunno who cheat who la.. could be their PLOT just to get more customers.. so keji lo ..

I definelty got cheated from 3 DIGI AUTHORIZE SHOPS .. just coincidence or what?

Digi Specialised Store
Jaya Jusco Seremban
Lot F30, No 112, Persiaran S2 B1,
Jusco Seremban 2 Shopping Centre,
70300 Seremban,
Negeri Sembilan.

Tel: 06-601 5917
Fax: 06-601 5918

SO THIS IS WRONG SOURCE PLACE?

i got my bills on the 10th day after the biling date 21st. On that day i got the bills, my line has been bared. So it sucks. One more thing. Upon registration, it said no need registration fees or whatsoever, but on my bill stated rm10 for stamp duty. Also some tax charges. Plus 20 monthly fees and my usage, reach bout 53.23. i wasn't told about there were charges on duty stamp when register digi postpaid. Digi 20 Postpaid sucks.

lazy to bla bla bla with them. Waste my time, petrol and my saliva. One more thing pissed me so much. "you want to register? Any digi shop should be able to help you. you want to terminate ur account? Sorry, you can only do that at our main office locating at bla bla bla." what's the use of their digi specialist store, digi centre branches? So dumb.