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 AMAX, AsiaSpace Wimax

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slackinux
post Nov 3 2009, 02:11 PM

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QUOTE(slmike @ Nov 3 2009, 02:09 PM)
anyone else face this problem, with MSN?  lost, MIA  msg  where you send a msn to your friend but he/she dont get it. or they send you msg and you dont received.  and always get Disconnect on group chat.?

ya speed is slow this days..
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where is your area?
slackinux
post Nov 3 2009, 03:06 PM

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QUOTE(kanethesun @ Nov 3 2009, 02:20 PM)
slack, why want to sell le?
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i wanna switch to JARING wired BB. cheaper to go to JARING. rm69 per month. My telephone number is under JARING coverage.


Added on November 3, 2009, 3:09 pmThe current Amax package require to sign up for 2 years. If you take my 1.5 Amax package, you only need to tied up for 1 year only. My Amax left 1 more year only. After this, you can consider to continue with Amax or not.

Anyone interested to take over my Amax ownership. It left 1 more year only. i will sell it below market price. PM me.

This post has been edited by slackinux: Nov 3 2009, 03:10 PM
slackinux
post Nov 3 2009, 03:13 PM

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QUOTE(kanethesun @ Nov 3 2009, 03:12 PM)
ohh, your location? Sri Petaling eh?

not sure if gary already submit my offical application, 1.5mpbs, price below market eh?  brows.gif
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PM me your hp number. i call you tonight.
Yes, i stay at Sri Petaling terres house.

slackinux
post Nov 4 2009, 02:26 PM

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QUOTE(huiqing88 @ Nov 4 2009, 02:17 PM)
DIGI?? funny guy
What's the point of having high speed internet but under the limit of usage cap?
if DIGI provides no cap internet service like amax did, of course I'll switch to it.


Added on November 4, 2009, 2:20 pm

I always facing this problem, and i posted before and there's NO ONE EVER respond to it.
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My Amax doesn't have the above mentioned problems
slackinux
post Nov 5 2009, 01:56 PM

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QUOTE(huiqing88 @ Nov 5 2009, 12:43 PM)
Frankly speaking, the amax service for me is getting worse and worse. I have started feelin some sort of dissapointment in it. The frequency of bad service per month is getting higher. I would not dare to take amax again even if it has covered my hometown area in the future.
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where is your current area?
How bad is your connection? Please describe in details. We have Amax reseller here. May be he can help you.
slackinux
post Nov 5 2009, 11:36 PM

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Amax network very slow at Sri Petaling right now. Ping yahoo.com takes more than 2000ms to respond.How about the others?
slackinux
post Nov 7 2009, 12:33 AM

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QUOTE(huiqing88 @ Nov 6 2009, 10:01 PM)
First of all, my location is Petaling Jaya (Not Sri Petaling) Section 17. My house is fully covered in the amax coverage area.

For my connection, when it's in the normal state, the speed is satisfied, i was able to get 0.9 ~ 1.0mbps speed (I am 1.0mbps student package subscriber). But the problem is, msn message always unable to send and receive normally. Second, the connection always suddenly down when I'm loading websites. I always need to refresh the page or even close all the browser and restart browser only can continue surfing internet. Third, for several times the connection just suddenly become very unstable. I check from the amax connection manager there, it repeatly connect and disconnect. Such situation normally lasts for couple hours. And most of the time I was unable to contact with the amax service center. Lastly, another situation is that after I get connected, I was only able to surf the internet "smoothly" for about 2-3 minutes, after that the speed became extremely slow and even not loading anything (even google). I need to manually disconnect and reconnect then only can surf internet for another 2-3 minutes time.
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IMHO, i guess this problem only happen to USB modem. Are you using 1.0mbps package with USB modem?
I don't have this problem as i am using multiple user CPE.
slackinux
post Nov 7 2009, 02:53 PM

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QUOTE(kanethesun @ Nov 7 2009, 02:09 PM)
hmmm, facing difficult to connect just now, now ok, but very slow sweat.gif
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already fed up with this kind of slowdown problem. Amax disappointed me ! Download speed less than 512kbps.
slackinux
post Nov 8 2009, 08:34 PM

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QUOTE(kanethesun @ Nov 8 2009, 06:25 PM)
oh god, just face another service down for an hour, cannot connect / device not found, the USB modem doenst blink at all :|
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My multiple user CPE has no problem.
slackinux
post Nov 9 2009, 10:34 AM

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QUOTE(hong74 @ Nov 8 2009, 11:17 PM)
Just receive a call from AMAX CS about the complaint for slow download connection speed at my area (Bandar Damai Perdana, Cheras), but the answer make people very angry vmad.gif  vmad.gif , they say this is the speed for wireless broadband. I only get 700k~850kbs for 1.5mb package.
For those lowyat member have the same connection problem still didn't get any answer from them, hope we together send the complaint letter to MCMC Department for them to take action vmad.gif  vmad.gif  vmad.gif
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i have the same problem like you, 700-800kbps for 1.5kbps package. My location is Sri Petaling. Let's do something.
slackinux
post Nov 9 2009, 06:32 PM

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Multiple user CPE doesn't have disconnection problem. Only have download speed slowdown about 50% issue. Suppose to get 1500kbps but only 700kbps.
slackinux
post Nov 10 2009, 04:30 PM

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QUOTE(Hugo_Cross @ Nov 10 2009, 04:24 PM)
When can fix the Cheras area(Taman Connaught) problem, I already few weeks can't use Amax....
1st time using, speed very good, 1mbps. I also recommend my friends to apply it.
But bad dream start from 30-Oct(around that time), i can't connect since that day until now. Even luckily can connect, it show connected, but the result is either it didn't connect to the DNS server or 5 to 10 seconds will drop the line.
Call to amax customer care, the 1300 that one, totally useless, they just keep ask you to restart the modem only, move the modem, please la, I already find the best place in my house already, i even put the modem out the window, it just show like 2 bars signal, and then connecting, and then disconnect and connecting again, keep looping until now.
Really disappointed with their service.
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using usb modem or multiple user CPE ?
slackinux
post Nov 10 2009, 05:14 PM

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QUOTE(Hugo_Cross @ Nov 10 2009, 04:24 PM)
When can fix the Cheras area(Taman Connaught) problem, I already few weeks can't use Amax....
1st time using, speed very good, 1mbps. I also recommend my friends to apply it.
But bad dream start from 30-Oct(around that time), i can't connect since that day until now. Even luckily can connect, it show connected, but the result is either it didn't connect to the DNS server or 5 to 10 seconds will drop the line.
Call to amax customer care, the 1300 that one, totally useless, they just keep ask you to restart the modem only, move the modem, please la, I already find the best place in my house already, i even put the modem out the window, it just show like 2 bars signal, and then connecting, and then disconnect and connecting again, keep looping until now.
Really disappointed with their service.
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few weeks can't use Amax service? that is too much ....
If i were you, i will throw the usb modem back to Amax.
Amax, forget about it lah........................
slackinux
post Nov 10 2009, 05:46 PM

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QUOTE(Hugo_Cross @ Nov 10 2009, 05:29 PM)
Ready to do that, complain to them so many times, although they got reply, it still can't connect, it really no hope about the services.
I'm working from 9am-6pm, no time to throw them also.  sad.gif
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Can you throw the usb modem back to Amax just like that? have you signed up for 1 or 2 years contract?
Well, they open on Saturday. You can throw them this Saturday.
slackinux
post Nov 10 2009, 06:19 PM

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QUOTE(Hugo_Cross @ Nov 10 2009, 05:59 PM)
I will try that. It is 1 year contract, but they didn't provide any service to me, if you are me do you want to continue? Or else just complain to MCMC.
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they wont let you cancel, they will force you to take the multipe user CPE.
I was the victim last time.
slackinux
post Nov 11 2009, 10:48 PM

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user posted image

Location: Sri Petaling at 10.46pm

I already complaint to Amax on the spot. What else can i do? You tell me.
slackinux
post Nov 12 2009, 10:32 PM

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QUOTE(hong74 @ Nov 12 2009, 07:15 PM)
just receive a call from Amax CS to made a appointment with to check my area connection signal & speed at this saturday. This is the final reminder i give to them to settle this problem for almost 1 month. If after checking the speed still poor and told me the signal is ok, the first thing i do will cancell the service and  make a complaint to MCMC.
If next week the speed still poor i think we not need to talk to them again because they never take any action to settle the problem just direct send the letter to MCMC let them take another penalty
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Agree. Btw, can we terminate the contract before the contract end?
slackinux
post Nov 13 2009, 10:52 PM

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QUOTE(hong74 @ Nov 13 2009, 08:27 PM)
2moro the amax people will come to my place for make the checking, let me see they will give me what kind of answer about this problem.  2moro afternoon i will let anybody know about the result.
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which area are you from? Cheras?
slackinux
post Nov 14 2009, 11:26 AM

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QUOTE(kanethesun @ Nov 14 2009, 06:21 AM)
woaaa, my AMAX can't connect at all, since Thursday night, around 9pm, yesterday whole night, keeep restart, unplug and re-plug the modem, no luck too sad.gif (I'm in office now btw)
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bro kanethesun, my Amax multiple users CPE has no problem to connect.
slackinux
post Nov 14 2009, 06:45 PM

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QUOTE(hong74 @ Nov 14 2009, 04:57 PM)
no just using our own one. And check the signal using their system and lock the best location tower for the modem.BTW need to open the modem4 to 5 day for them to check signal.2moro will add another outdoor antenna for me try to get best signal.Just look and see tonight the speed is ok or not.
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what they did can't solve the problem. They always blame the signal low. They should check their core network. I get high signal, CINR(20,20) still experience speed slowdown to 0.30 mbps. Impossible to get 1.5mbps.
Conclusion, Amax is hopeless.


Added on November 14, 2009, 6:49 pm
QUOTE(kanethesun @ Nov 14 2009, 05:07 PM)
ohh, too bad, just try my modem in my office just now, 15% signal strength, still can't connect though, keep on CONNECTING, then DISCONNECT sad.gif
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with your usb modem, for sure you can't get connected inside the building. Bring your laptop, try to connect in the open air place. If still can't get connected, throw the usb modem back to Amax HQ at Menara AHP, TDDI.

This post has been edited by slackinux: Nov 14 2009, 06:49 PM

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