Generally, you don't deal with the manufacturer directly, but rather with the dealer/installer of the aircond.
Also, most customer service in Malaysia is poor, simply because they are a cost centre and organizations don't allocate big budget for them. They would rather spend on marketing activities to attract potential customers.
Depending on you air cond usage, most service can be DIY and the most common tasks would be to clean the air filters and blower fan. If you are a keen DIY person, you may want to consider getting airconds with easy access to the blower fan. Next level of service would be to wash off the dirt in the evaporator & condensing coils. This would normally be done by your favourite air-cond service guy and this is also more expensive if you use the Panasonic Inverter type as gas would need to be refilled.
QUOTE(cheer83 @ Aug 1 2008, 10:51 PM)
Mitsubishi also a reliable brand...
What we need is the service after we purchase the air-con, i heard ppl said Panasonic customer service is very bad.
Mitsubishi ionizer 2 HP RM 2150 (installation included)
Mitsubishi ionizer 1 HP RM 1300 (installation included)
This post has been edited by Justmua: Aug 3 2008, 11:13 AM