QUOTE(koja6049 @ Mar 25 2025, 04:31 PM)
the one brand definite must avoid is samsung. So far my experience with samsung:
Washing machine - 3 years
TV - 3 years
Refrigerator - 2 years
In one of my houses I changed all to LG brand. The TV and Fridge works great, but the washing machine performance abit poor, panasonic still the best
samsung is the worst
my myr 8k qled tv i bought in 2018, started to get small backlight not working lines.
i called samsung service to come, the bitch came took the tv, said it was too hard to fix, need to change the whole panel, i said sent back i dont want to pay to fix, just the inspection charge was 150.
this fucker sent back a fully non functioning tv to me, when it was supposed to be perfectly usable with the one dead backlight area. like punishing me because i didnt fix with him?
anyway i already bought a new tv by then, so i only turn on after a month, and then when i tried to contact samsung customer service they blamed me because i didnt try the second he sent back and only contacted them after a month.
total waste
next was my fold. fold screen inside broke by itself. took to samsung. they said it broke because we dropped it?? and then they showed me confidential report which cant take out or take photo because so secret that show accelerometer reading that i dropped and broke device, so no warranty, pay 5k to fix screen.
i said fuck off rather bin the thing and get an iphone for 5k ??
then they told me actually we can buy your phone from you and give u discount on new phone, like a trade in?
i almost took this deal, but then cancel. took the phone to another location and bam fully covered under warranty.
its almost like they are allowing these people to scam the living hell out of customers
now again like fuk my luck, my samsung washer dryer died after 2 years.
again called the useless customer service
they said motherboard issue rm580
he came yesterday with new motherboard, replaced and still dont work.
now i think he noticed it is just a minor wire problem, but he said the new motherboard also not working, so he will go back take new one and fix that with wire
so instead of rm20 wire fix, he wants to charge me rm600
why is this country full of fucking scammers now??
why dont we have proper, regulated services with people who actually care like in the west?
people who have their reputation on the line and will do anything to help the customers
cant stand it
rant end