So far so good both Celcom & Streamyx produced great speed for me

finally, my line is back to normal. So far been working good since yesterday.
just a question, any know how to ask for the rebate since my line is down from last monday till friday?
ty.

u go to streamyx website. then click on contact us. then write down info like phone no etc. and write down the condition. about the phone line or streamyx down for how long. they will rebate u according to the report u hav make and days taken to finish the repair. so the earlier u mk the report maybe the more rebate u will get. for me, my phone and streamyx down for 10 days and continuos report been made, i get rebate around 70

Thanks man. I've just email them and ask for the rebate.
Hopefully, they will give me some rebate due to the downtime for the past 5 days.

hem2.... shocked.....i just cant resist myself to say that tmnet just did something good....yesterday (the whole day)  i cant connect alto my dsl ligt is stable, then called 100 and ask for technical assistnt. then he told me that they will send someone to reset my port (what's that anyway?) and then today around 3pm lidat my streamyx okay edy! the most amazing part is that their custmr servce called me just now and asked wether my prob slved or not, and i say its okay dy...and....asked wether i wan to ask for waiver            so i said "aaa....waiver is rebate rite? i cant connect for 2days...so okay la, waiver" she then make me hold for about 5 minutes, damn long then later gimme a report number and said the rebate will be in my next bill.....

last time i just call 100 and ask for billing enquiry and told them i want waiver for service downtime, only 2 days but still got rm10..hoho...but the latest one they called me to give waiver!    and hey, nice smilies, is the black thingy is songkok?    :ketupat2: -> ktupat?