I think it was @tinkerbell

Don't feel disheartened. SCB rejected me 3 times across a span of 3 years before finally accepting me as a cc customer + Citibank once rejected me before and at that time I had an account with them with a substancial amount of money with them. (Go figure) Yourself just trying once and give up .... dunno what to say.

---

Added on October 16, 2008, 10:06 amJust to correct this info. You can pay your TNB via Citibank Online with Citibank's cc. If you only have current/savings account with Citibank then you can't pay any bills! It's totally opposite from all the online banking in Malaysia.

This post has been edited by hye: Oct 16 2008, 10:06 AM

If you read the T&C carefully, the fraud protection works for any transaction that is done AFTER you report that your card is lost. What it means is that ... you are still liable for anything done before the report is made. Honestly, just make sure you call your banks after your wallet is stolen/lost.

It is called "sales target " + it's better to target those with high income brackets since (probably) their default risks are lower. I mean while it's easier to look for people who wants a basic card but their

- income is lower thus the capacity to spend is lower
- higher risk since if they have monthly commitments highly likely credit card is the last thing to pay
- etc

If I were the agent ... I better choose my targets well.

This post has been edited by hye: Oct 17 2008, 07:09 PM

I get the calls to ask me to subscribe quite a few times already. It all depends on your comfort level whether you feel confident and safe enough carrying your cards without CPP. (Most normal people don't have CPP without any problems you see) I have yet to say yes despite nearly 1 year of being "courted" by HSBC CPP agents.

This post has been edited by hye: Oct 19 2008, 10:08 AM

It's standard practice for online shops to ask for the CVV verification. (3 digit @ back of your card) As I mentioned before, if you pay your Maxis bill online via the online system - it will ask for this CVV number. Always double check and see that the online store that you are going is reputable, check with your friends, Google for reviews, etc and if ever you feel uncomfortable buying something from them then stop.

No such thing as absolute secure in buying things online but most reputable online stores have invested tons of money to secure their system ... so your risks are minimised.

In case anyone asks ... I have bought many things online before. Have I got conned before yes ... but it is not due to an insecure system. The merchant just did not deliver the goods and services and I got my money back via the bank's transaction dispute system. If you ask me sometimes buying things online is better coz had you used cash ... you never gonna get your money back if you get swindled. With CC at the least the bank is there as your intermediary and will fight to get your money back if you get conned. (Genuine cases)

This post has been edited by hye: Oct 21 2008, 10:33 AM

I have one question. Can anyone here confirm whether HSBC's Premier card is the equivalent of VISA Infinite ?

I spoke to HSBC's CS but the answer is very vague. My contact in HSBC's Premier says that this card is better than the Platinum card.

The answer is NO to both cards. Both of them does not have free access to KLIA lounge.

An interesting information. I checked the Mastercard website and you are right ... only Singapore and Indonesia are issuers of the World Mastercard in the AsiaPacific region. According to your feedback,

1. Does that means that eventually HSBC (Malaysia) Premier cc will eventually upgrade itself to be the equivalent of VISA Infinite ? (HSBC Premier World Mastercard)
2. Any indication to that timeline ?

I'm sure this info will upset some of the people I know. All these while they have been led to think that their Premier card is the equivalent of VISA Infinite. I have seen the Premier card and there's the "World" word printed on it. And if it is not a "World Mastercard yet" then it's very misleading.

This post has been edited by hye: Oct 22 2008, 09:30 PM

IMHO, it shouldn't be much change as the only big impact is there's no longer the 20 interest free period if you have any outstanding balance. In the first place, CC is the last place to accumulate debts. Do advise your friend to stop using cc and restructure the cc debt. (Many ways to do this ... can search the previous posts for the answers)

This post has been edited by hye: Oct 22 2008, 11:04 PM

Here's what likely to happen if you do the report

- The bank will still ask you to pay because the authorised transactions occured before you reported your loss. Unfortunately, you are liable for it - read your card T&C and you'll see what I mean.
- Can try your luck but bank will say that either they will suspend payment for the disputed transactions (best case) or they ask you to pay first and then claim once the culprit is caught.
- Report to police and they will check the CCTV. If the CCTV capture is good and they haven't deleted the tape then maybe you can check but it'll probably take months before they can close the case. (Unless you are a VVVVIP)

Conclusion - you can try but be prepared for a very long wait and there's a chance that you will still lose in the end.

Charge card is not credit card.

Charge card you will have to pay in full every month, does not have a preset spending limit, AMEX and Diner Club belongs in this category.

Credit card allow you to pay 5% minimum, have a preset spending limit (Except prepaid debit cards which has just materialised in the market), VISA and Mastercard issued by the banks in Malaysia belongs in this category.

This post has been edited by hye: Oct 24 2008, 12:55 PM

It's imposible to comment unless you show us your latest statement.

It's hard to make an accurate comment as we couldn't see your statement for the past 2-3 months to analyse it properly. Best is if you have any doubt to call the CS of your cc and they will let you know what was the finance charge charged to you is all about.

---

Added on October 27, 2008, 12:34 pmOnce off ... not a big deal and it won't affect you much except losing the consecutive payment reward.

Do it often enough and the bank will take note and remark you negatively.

This post has been edited by hye: Oct 27 2008, 12:35 PM

I never did in my entire lifetime of using credit cards and never had any problems arising from it.

Yes, I did use my existing cc to apply for another cc. Rarely they will ask for the reverse side of the cc and even if they do, either the agent or myself will cross out the 3 digit code. Got to be extra careful doing the cancellation coz sometimes the carbon still stands out and you can see the number if you look at the paper from an angle. I cross it out till the paper nearly worn out, that way definately no trace of the number anymore.

---

Added on October 27, 2008, 6:59 pmNot all the merchants. I was observing my purchases over the weekend and apparently some banks disclose the 16 digits on the merchant's copy and some don't. (I got one purchase where the merchant's copy did not appear the 16 digits) I can't remember which one did not reveal the 16 digits though.

This post has been edited by hye: Oct 27 2008, 09:49 PM

From my experience, it is sometimes longer if you use the wave terminal vs the swipe and sign method. I agree with David83, most cashier are not well trained to use the terminal. Sometimes I see the wave terminal being unstrategically placed at the checkout cashier.

I'll still opt to use the swipe & sign method because of the speed although I love the idea of not requiring me to sign my cc slip.

---

Added on October 28, 2008, 3:01 pmOn another note ... did anyone notice that in the James Bond 007 : Quantum of Solace trailer via CIMB, they are advertising it as CIMB Enrich World Mastercard.

A quick check over here [ World Mastercard US ] reveals that this card is one notch higher than the Platinum card. (The highest being the World Elite) Anyone noticed this advert on tv lately ?

This post has been edited by hye: Oct 28 2008, 03:04 PM

Will watch out for further developments. It's about time Mastercard does something or they will lose out to VISA.

Don't lah say dumb. I think they were not properly trained to handle transactions using the wave terminals.

Neither as they lose out in terms of promotions as compared to any other cards in the market (unless you have a special reason to use their product) ... I will not use either one of them especially Bank Rakyat's products (I had an extremely bad experience b4) as their customer service is sooo slow and bad at the counter let alone the credit card and untested/unproved CS track record.

This post has been edited by hye: Oct 31 2008, 12:30 AM