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 Jupiter Securities, online trading

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lazyg
post Jul 3 2009, 10:07 AM

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guys, need a little help here...
I just opened my trading account with jupiter..to be more exact, its a cash upfront trading account..

I have already activated the account and now i can see real time prices..
I do intend to trade but i am a little lost here.
What should i do next?

Bank in money and email the service center at servicecenter@jssb.com.my ??

Another thing....The trading password is what password?
The password that we use to login into our account??

Your help would be much appreciated...
victorch
post Jul 3 2009, 11:17 AM

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guys, need a little help here...
I just opened my trading account with jupiter..to be more exact, its a cash upfront trading account..

I have already activated the account and now i can see real time prices..
I do intend to trade but i am a little lost here.
What should i do next?
QUOTE
Bank in money and email the service center at servicecenter@jssb.com.my ??
You can find out some of the features in the trading platform i.e. Research, charting etc.
If your account is cash upfront, you can't trade until you have cash in the trust account.


QUOTE
Another thing....The trading password is what password?
The password that we use to login into our account??
Yes. That's the same password.

Your help would be much appreciated...
*
debbieyss
post Jul 3 2009, 02:52 PM

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Indeed, Hong Leong's website is always down. First week of May, their website was down for about 3-4 working days. Sigh....

Also, the atitute of the reminsers there, not as what I have expected...

I'm thinking to change to another broker firm, but don't know which to go for....
! Love Money
post Jul 3 2009, 08:08 PM

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QUOTE(victorch @ Jul 3 2009, 11:17 AM)
Yes. That's the same password.

Your help would be much appreciated...
*

*
log in password and trade password is equal? doh.gif

log in is for u to log in the trading platform but trading password is for u when u need to purchase/sell any stock...
mememe12
post Jul 4 2009, 01:04 AM

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QUOTE(! Love Money @ Jul 3 2009, 08:08 PM)
log in password and trade password is equal? doh.gif

log in is for u to log in the trading platform but trading password is for u when u need to purchase/sell any stock...
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for me also same wor.. u diff?
nujikabane
post Jul 15 2009, 01:58 AM

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QUOTE(officeBoy @ Jul 6 2009, 11:17 PM)
is public bank good ? anyone have comment on this ?
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You can't ask abt public bank in jupiter thread, lol tongue.gif
You may want to post it in general discussion, will get better answer there
Soulsareworthless
post Jul 15 2009, 03:05 AM

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I just signed up for a Jupiter trading account. How do I find out who my broker is? I didn't get any e-mail about that.
nujikabane
post Jul 15 2009, 03:37 AM

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QUOTE(Soulsareworthless @ Jul 15 2009, 03:05 AM)
I just signed up for a Jupiter trading account. How do I find out who my broker is? I didn't get any e-mail about that.
*
Usually when they send e-mail to inform you that the account is activated, they will let you know who your remisier is.
by the way, is your account activated already ?
flight
post Jul 15 2009, 01:21 PM

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QUOTE
guys.... after trading with Jupiter... the experience is not really good..
when sell shares the trading limit will not reflect immediately...
is kinda stupid...
example when you have 4K in your trust account...
you use up 2.5k to buy and earn some money and sell all
in total you earn 300 after deduct everything...
so basically once you sold off your shares.. your account should reflect that you have 4.3k but it still showing 1.5k...
i am not sure does this happen to me alone or it take 1 day to make the correction but i dont have this problem when trade with Maybank last time... this experience is a total dissapointment...
i want to switch to HLeBroking and sign up on Monday!


Same thing with HLeBroking. Except HleBroking is more expensive... and about 4 times more exp.
aed_ee
post Jul 16 2009, 12:16 PM

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their service is pretty slow

submitted my application a week ago

no news no email...

NOTHING!

thats a cost for being cheap i guess
nujikabane
post Jul 16 2009, 02:10 PM

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QUOTE(aed_ee @ Jul 16 2009, 12:16 PM)
their service is pretty slow

submitted my application a week ago

no news no email...

NOTHING!

thats a cost for being cheap i guess
*
Why didn't you give them a call to find out abt the status of ur application ?

It took me only a day for my account to be ready smile.gif
smartly
post Jul 16 2009, 02:23 PM

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QUOTE(aed_ee @ Jul 16 2009, 12:16 PM)
their service is pretty slow

submitted my application a week ago

no news no email...

NOTHING!

thats a cost for being cheap i guess
*
mine applied months ago, they don't do follow up work i presume. cheap plug company with cheap plug fee... vmad.gif
aed_ee
post Jul 16 2009, 02:37 PM

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QUOTE(smartly @ Jul 16 2009, 02:23 PM)
mine applied months ago, they don't do follow up work i presume. cheap plug company with cheap plug fee... vmad.gif
*
maybe they are too occupied with the current client and they are not looking for new client

time to look for other online trading company~
sjz
post Jul 16 2009, 08:46 PM

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you still need to sign an agreement at their office after completing the online registration.
so you need to call them to arrange the signing of agreement with their remisier, else they won't call or entertain you, i called them after completed the online registration andmy account was activated within 3 days after i sign the agreement in front of their remisier, as of my experience, their company is better than maybank invest
tessei
post Jul 25 2009, 04:11 PM

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QUOTE(Kantao @ Apr 13 2009, 06:52 PM)
Jupiter provide other country market? Hong Kong, US?
How much is the charges?
*
Last Weekend at Sime Darby Convention Centre, they mention that they will do cross border trading with SGX HK - which will be coming soon...

they just introduced MOBILE TRADING...
chowv8
post Jul 26 2009, 11:33 AM

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You may try new ones like MIMB etrade or ecmmoney. Less clients, may be better service

Added on July 26, 2009, 11:37 amSimilar experience, may be they have too many clients. Server speed to upgrade. Jupiter was ok, I am happy with them

Added on July 26, 2009, 11:38 amI heard a cheaper one www.ecmmoney.com, good for traders like us

This post has been edited by chowv8: Jul 26 2009, 11:38 AM
sjz
post Jul 26 2009, 10:15 PM

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QUOTE(chowv8 @ Jul 26 2009, 11:33 AM)
You may try new ones like MIMB etrade or ecmmoney. Less clients, may be better service

Added on July 26, 2009, 11:37 amSimilar experience, may be they have too many clients. Server speed to upgrade. Jupiter was ok, I am happy with them

Added on July 26, 2009, 11:38 amI heard a cheaper one www.ecmmoney.com, good for traders like us
*
the ecmmoney looks like a small company although it's an investment bank (they claim they are a listed company).. smile.gif
never heard of it before and some more their website is pretty crappy, some links in their website is under construction forever, furthermore their announcement is posted on twitter but not their website?!?!
how can i possibly have a peace of mind trusting a company like this? brows.gif brows.gif
jupiter is better, site is well-developed and at least i know their mother holdings company - Olympia although their share price dropped quite significant lately. sweat.gif sweat.gif
tessei
post Jul 27 2009, 12:24 PM

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QUOTE(aed_ee @ Jul 16 2009, 02:37 PM)
maybe they are too occupied with the current client and they are not looking for new client

time to look for other online trading company~
*
from their style of managing the business, they work with minimal staff,
want faster processing either went to their office or at their roadshow/seminar... normally 2 or 3 days only..

if apply thro' online and expect them to get to u back, i think they r a bit sloppy on that part... have to follow thro yourself..

i'm happy with their work ATM...
TSragnarokx
post Jul 27 2009, 05:45 PM

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What's the trading limit will be given?multiple or triple the cash deposited?
lazyg
post Jul 27 2009, 05:49 PM

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which account are you referring to? Cash upfront or non-cash upfront?
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