you still need to sign an agreement at their office after completing the online registration.
so you need to call them to arrange the signing of agreement with their remisier, else they won't call or entertain you, i called them after completed the online registration andmy account was activated within 3 days after i sign the agreement in front of their remisier, as of my experience, their company is better than maybank invest

the ecmmoney looks like a small company although it's an investment bank (they claim they are a listed company)..
never heard of it before and some more their website is pretty crappy, some links in their website is under construction forever, furthermore their announcement is posted on twitter but not their website?!?!
how can i possibly have a peace of mind trusting a company like this?
jupiter is better, site is well-developed and at least i know their mother holdings company - Olympia although their share price dropped quite significant lately.

but i think ecm libra just simply don't ever bothered online stock customer.
their website is still under construction

first time i see ppl ask straightly what will happen if your company busted...haiz...
poor matt..
btw, i am a clients of Jupiter too and i don't think the extraordinary situation you stated would occur, even it occur, nothing would occur to your share held as they are in CDS account, only the cash might face some problem to retrieve it, but this situation should be unlikely to occur.

i just sign up around June this year..
i am a happy clients of your company..
i like the quick response from your company's server, my order will be sent just seconds during the pre-opening stage which is very efficient esp. when dealing with counter with a lot of B-Q and S-Q, compared to my MaybankInvest nominees account before, really worst, only send my order at least 5 mins to 15 mins after pre-opening.
and the portfolio function that calculate how much we earn and loss is very helpful though

This post has been edited by sjz: Dec 4 2009, 02:04 PM

btw, would like to ask how to apply for share margin ya?
because now they give me cash upfront acc

i see, so i think i am choosing the cash upfront account..

today Jupiter delayed in sending my order.
only sent the order after around 22 secs to Bursa and only get a reply from Bursa after 2 minutes from market open compared to the impressive less than 30 secs (whole process) before.
hope can improve..
because this delayed had causing my order did not being matched (most order from other broker house had been entered into the Bursa system before mine with Jupiter did)

This post has been edited by sjz: Jan 12 2010, 10:10 PM

I can't connect to Jupiter online stockbroking since this morning.
keep on showing connection to server failed.
I had called them and it seems that Maxis broadband nationwide can't connect to their server.
I ask them when will be fixed, they tell me they had reported to their vendor and awaiting their reply.
Till now still can't connect.
SO THAT'S IT??? I WANT TO DO MY TRADING!!!
Bad impression for Jupiter

This post has been edited by sjz: Jan 22 2010, 04:29 PM

imagine the counter i want to sell yesterday and won't be able to do it then suddenly it surge down next week due to bearish market??

i think we need an explanation from Jupiter's rep. here.

after having such incident, i advice new/potential jupiter clients to think twice before put in all your money with just 1 stockbroking firm.

i can't do trading or even have a look at the market for the whole day.
i had contacted their technical department but they just tell me it's maxis and their vendor's prolem.

This post has been edited by sjz: Jan 23 2010, 12:56 PM

Ok.
Pls ask them to update us about that..
I am using Maxis broadband and still can't connect to the server at all, till now starting from Friday (trading day) morning.
At first i am a happy clients of Jupiter, but now i am quite disappointed.
When i call their technical dept, they say they will testing the connection using Maxis broadband to their server and call me back but no call received.
I call them again, they tell me it's Maxis broadband's problem with their server (had received complain from a few clients) and had complained to their vendor.
If it's really server problem, it shouldn't take such long time to fix right?
I worry that upto Monday the problem still persist and I still can't connect to their server, then i would be TOTALLY ISOLATED FROM THE MARKET.

Still the same problem persist!!!!
According to them, it's the vendor's problem and they have totally no idea when will it be fixed..
Haiz..
Matt, can you ask them what's going on and ask them to fix it asap?
Already didn't trade for the whole day last Friday!!
And it's too bad that both my internet connection are Maxis Broadband...
This is what happened to me since Friday..

haha, thank you very much.
i think it should be Maxis's problem.
coz now i use Streamyx connection, totally no problem.
hope can be fixed soon...

you should try Maxis wireless broadband then you will know how bad it is..
facing frequent disconnection during peak hours often..
now i am using Streamyx to trade and everything works great...
so i assume Streamyx still better than Maxis for stability..

that's nice...
thank you very much matt...

Is Jupiter Securities really that desperate???
Advertisement Banner in trading page!!
First time i saw weird thing like this...
Look the place i circle



This post has been edited by sjz: Aug 2 2010, 04:21 PM

last time Hong Leong & Maybank is same with Jupiter RM12.00...
But last time Maybank got 1 promotion become RM8.00..
But they still charge RM12, the deviation will be refunded every month
But now Jupiter become RM10 already for e-contract client...

the time jupiter conveys orders to bursa malaysia is not as fast as before now....only conveys order around 1 min..

i heard that the money in trust account with Jupiter can only be placed into FD according to rules by the gov.
money in trust account cannot be used for investment again by Jupiter

love their new features to be launched tomorrow....
can set order to be keyed in automatically the next day if unmatched today until 1 month+...