got 2 interviews: first is by HR (one on one) and the second is by your head of dept plus few supervisors (it could be 3 on 1 till 5 on 1)

questions asked mainly related to your specific areas; others include what you understand about your roles and responsibilities.

the first interview by HR is general one, mainly one background screening. the second interview will be the most technical one.

i am not sure for fund accountant as mine was concern with administrator for corporate actions/ entitlement.

got 2 interviews: first is by HR (one on one) and the second is by your head of dept plus few supervisors (it could be 3 on 1 till 5 on 1)

questions asked mainly related to your specific areas; others include what you understand about your roles and responsibilities.

the first interview by HR is general one, mainly one background screening. the second interview will be the most technical one.

i am not sure for fund accountant as mine was concern with administrator for corporate actions/ entitlement.

Hi,

We are hiring for Fund Accountants and Fund Reporting Analyst.
Interested candidate may email the latest CV to subramaniam.yogeswary@rbc.com

Thanks!

owh hey thx for the info....i guess you must be working there for a while now..how you reckon it??...

What would be the working hours offered for the fund accountants? If it follows the country's been offered...normally what would be timing ? Anyine in here working as a fund accountant ? Mind to share

reading few comments make me to summarize that take the job if you need the money but not much prospect to grow in career, depends on what time person you are i guess everyone has a different story to tell...anyone knows how would be the career advancement like, like to asst mgr or manager or even higher what are the chances & appraisals??..& hows the bonus scheme or yearly increment like??..

hi could anyone provide info the other benefits such as medical, parking, dental n so on? how about the future prospect working here?
thanks!!

I would like o know too..
Is fund accountant need many years experience? Any junior position?

Hi,
I would like to know what will they actually ask on the second interview for this fund accounting position.
Will they ask us to list and explain all those financial instruments, NAV, return on investments etc?

Thanks!

TOP 10 REASONS NOT TO WORK FOR RBC (FORMERLY KNOWN AS RBC DEXIA)[U]

This is some useful info for consideration before you waste your career away. I am sure many workplaces have its down sides, and of course there are good things too, but I need to highlight some important points objectively based on facts from working here...

1. High attrition / staff turnover (everyday is a farewell party for someone...)
Yes, while every company has its own attrition nightmares, RBC in Malaysia has zero engagement with their mostly young, fresh grad, Gen Y staff. Most of the graduates who join always end up leaving eave due to ZERO career progression. Those who stay on are content to key data, day in day out, or work in back office... Think I'm talking nonsense? Here's a fact: There has been 4 HR Directors in the past 4 years! All of them left because they could not stand the business, and the way the business treats its people and peers. If a head of HR cannot take it, think about the sufferings of mere mortal staffs...

2. Artificial career progression, if any...
Most of the staff work on production floors, they start out as Administrators > then Senior Administrator. If you're OK they promote you to Supervisor. After Supervisor, one should be in the line for Manager. But very little Managerial roles and most Managers have huge reporting lines and look like they're dying. Senior Managers are generally happy because they are recognised and visible in the Company's higher management but they get all the *&*% and scolding whenever the team gets an E&O (error/omission)

3. Teams with fancy names but not so fancy jobs
You are either in the support functions (e.g. HR, Finance) which generally do not get along with the business; or you are in the business, which has 5 main departments:
- Fund Accounting (lots of NAV accounting on a massive scale, it is the biggest 'factory'/'production' as the management call it). This department is led by Irish guy
- Shareholder Services (the most disintegrated function with bits and bobs from each country but no scale and super long hours). This department is led by French guy
- Shared Services (recently restructured with an expanded mandate that covers everything from Entitlements to Reconciliatons). This is led by a French guy who people struggle to understand
- Transaction Management (does a bit of everything from Settlement to Trade Capture and really dead end processing). This department led by a long-serving Malaysian with only a diploma and who is going somewhere else

4. One of RBC's five core values is Diversity, but...
It is known that TM is Little India, FA is Chinatown, Senior Management or well jobs go to Ang Moh expats. I have so many facts and figures feel free to PM me. Oh, and is it a coincidence that the Operations is headed by a male, whose direct reports are also all males. And the Country Management Committee only has 1 Malaysian - the rest are just foreigners who are deciding what's best for a hub full of Malaysians

5. One of RBC's five core values is Integrity, but...
I've witnessed some of the most senior heads in the Malaysian office swear, shout and and behave like Chinaman... but guess what, it is the Ang Moh (there is one especially horrible British) who behaves like that. He is the worst leader there is and what could have been a great Company really is rotting under him. His own direct reports also scared of him, always become Yes Man. And they are always so relieved when he's on holidays. Of course, every boss is pressured to pressure their staff right? But this one is different... this one is so grossly inhuman (please feel free to PM me for details on how he has said horrible things to us, talked bad about clients and our other leaders etc). I'm not joking - one of our former leaders has even left RBC just to write an article about him and his 'emotional vampire' ways

6. HR infrastructure is sub-par
A lot of HR-related process is super manual... they 650 staff and in HR only a small team, i.e. 2 HRBPs, 1 L&D and 2 to support payroll and ALL staff queries. Most of them in HR are really under qualified. The recruitment/talent acquisition team used to have 3 staff, but they really suffered a lot and got abused by business. Recruitment is uphill struggle due to relatively unknown RBC brand (which nobody really knows in Malaysia), and always under from business to hire, hire, hire at a super short timeframe. In case I did not mention under attrition, there has been at least 3 recruitment managers in 3 years. Recently RBC HR gave up and hired Resource Solutions to do their recruitment. During this time, two RS leads have joined and left suddenly. Even RS is doing their best but keep getting unfair comments from barbaric business people. It is seriously a place that does not attract great talent... and even seasoned recruiters see that

7. IT team is in a sad state...
So much to say about IT, but I guess most who work here will know the IT incidents and how little help the friendly IT guys get. Even the recently joined Head of IT left after a few weeks. Says it all really...

8. You are Malaysian
Because most 'premium' jobs go to expats who are able to rent in KLCC/KL Sentral/Bangsar (if they can rent there, can you guess how much their salary or allowance is?), if you are Malaysian you are automatically disqualified or have to wait in a long line to climb to a better job. Because they would rather bring their own kind from overseas than develope local staff. So, prepare to slave away, work weird shifts as and when business demands (sure they'll be nice and ask you first but you still have to do), endure peak periods or hectic cut-off's... while I'm at this topic, it is also a fact that someone has passed away of a heart attack before on the job! Some young Supervisors I know already have health problems - so not worth it, guys... please think twice. Or expect to lead a slightly unhealthy lifestyle especially if you work late shifts...

9. There are better MNCs out there
RBC brags that it's an 80,000 strong company but they are really big ONLY in Canada, where people are nice and prudent, sure, but they are really slow and behind a lot of their competitors in many ways (brand presence, versatility, global mobility...) If you are looking to learn and grow, look elsewhere. What you will learn here is very limited and of little value to ANY meaningful career in financial services.

10. Job cuts
There have been more than 300 jobs cut in the past few years. Last year's Social Plan in Luxembourg really affected many staff - we always have trainers who come from countries like Luxembourg to train up our staff
in Cyberjaya. Some of them really pitiful - they are told they are going to be made redundant just before they come to Malaysia to conduct training to our teams. So bad for morale and inhuman... this year I heard there will be more cuts in Europe like Switzerland, Luxembourg (again), Italy and maybe Spain/France. So far Malaysia has not been impacted DIRECTLY by job cuts because they are still growing in Cyberjaya (cheap labour mah). But there are a lot of INDIRECT effects like efficiencies - e.g. they will have headcount approved but they never actually hire so that means, more work but no headcount = your hours will stretch longer and more work for you and me. I know a lot of teams really stress and already throw in their letters... Really kesian, supervisors are aware, managers are aware but not everybody listens and acts. Then there are a lot of efficiency related projects like STP (meaning straight through processing), so there will be more automated processing meaning less work/intervention = more boring, click/click/click type work. And once all the STP rates go up, become more efficient, god knows what they will do with the 'spare' headcount...

So, bros and sis, please think twice. I won't wish you bad luck if you join and really want to brave it with a smile, but for your own sake, please look elsewhere first. RBC should be your last resort NEVER your first choice...

TOP 10 REASONS NOT TO WORK FOR RBC (FORMERLY KNOWN AS RBC DEXIA)

This is some useful info for consideration before you waste your career away. I am sure many workplaces have its down sides, and of course there are good things too, but I need to highlight some important points objectively based on facts from working here...

1. High attrition / staff turnover (everyday is a farewell party for someone...)
Yes, while every company has its own attrition nightmares, RBC in Malaysia has zero engagement with their mostly young, fresh grad, Gen Y staff. Most of the graduates who join always end up leaving eave due to ZERO career progression. Those who stay on are content to key data, day in day out, or work in back office... Think I'm talking nonsense? Here's a fact: There has been 4 HR Directors in the past 4 years! All of them left because they could not stand the business, and the way the business treats its people and peers. If a head of HR cannot take it, think about the sufferings of mere mortal staffs...

2. Artificial career progression, if any...
Most of the staff work on production floors, they start out as Administrators > then Senior Administrator. If you're OK they promote you to Supervisor. After Supervisor, one should be in the line for Manager. But very little Managerial roles and most Managers have huge reporting lines and look like they're dying. Senior Managers are generally happy because they are recognised and visible in the Company's higher management but they get all the *&*% and scolding whenever the team gets an E&O (error/omission)

3. Teams with fancy names but not so fancy jobs
You are either in the support functions (e.g. HR, Finance) which generally do not get along with the business; or you are in the business, which has 5 main departments:
- Fund Accounting (lots of NAV accounting on a massive scale, it is the biggest 'factory'/'production' as the management call it). This department is led by Irish guy
- Shareholder Services (the most disintegrated function with bits and bobs from each country but no scale and super long hours). This department is led by French guy
- Shared Services (recently restructured with an expanded mandate that covers everything from Entitlements to Reconciliatons). This is led by a French guy who people struggle to understand
- Transaction Management (does a bit of everything from Settlement to Trade Capture and really dead end processing). This department led by a long-serving Malaysian with only a diploma and who is going somewhere else

4. One of RBC's five core values is Diversity, but...
It is known that TM is Little India, FA is Chinatown, Senior Management or well jobs go to Ang Moh expats. I have so many facts and figures feel free to PM me. Oh, and is it a coincidence that the Operations is headed by a male, whose direct reports are also all males. And the Country Management Committee only has 1 Malaysian - the rest are just foreigners who are deciding what's best for a hub full of Malaysians

5. One of RBC's five core values is Integrity, but...
I've witnessed some of the most senior heads in the Malaysian office swear, shout and and behave like Chinaman... but guess what, it is the Ang Moh (there is one especially horrible British) who behaves like that. He is the worst leader there is and what could have been a great Company really is rotting under him. His own direct reports also scared of him, always become Yes Man. And they are always so relieved when he's on holidays. Of course, every boss is pressured to pressure their staff right? But this one is different... this one is so grossly inhuman (please feel free to PM me for details on how he has said horrible things to us, talked bad about clients and our other leaders etc). I'm not joking - one of our former leaders has even left RBC just to write an article about him and his 'emotional vampire' ways

6. HR infrastructure is sub-par
A lot of HR-related process is super manual... they 650 staff and in HR only a small team, i.e. 2 HRBPs, 1 L&D and 2 to support payroll and ALL staff queries. Most of them in HR are really under qualified. The recruitment/talent acquisition team used to have 3 staff, but they really suffered a lot and got abused by business. Recruitment is uphill struggle due to relatively unknown RBC brand (which nobody really knows in Malaysia), and always under from business to hire, hire, hire at a super short timeframe. In case I did not mention under attrition, there has been at least 3 recruitment managers in 3 years. Recently RBC HR gave up and hired Resource Solutions to do their recruitment. During this time, two RS leads have joined and left suddenly. Even RS is doing their best but keep getting unfair comments from barbaric business people. It is seriously a place that does not attract great talent... and even seasoned recruiters see that

7. IT team is in a sad state...
So much to say about IT, but I guess most who work here will know the IT incidents and how little help the friendly IT guys get. Even the recently joined Head of IT left after a few weeks. Says it all really...

8. You are Malaysian
Because most 'premium' jobs go to expats who are able to rent in KLCC/KL Sentral/Bangsar (if they can rent there, can you guess how much their salary or allowance is?), if you are Malaysian you are automatically disqualified or have to wait in a long line to climb to a better job. Because they would rather bring their own kind from overseas than develope local staff. So, prepare to slave away, work weird shifts as and when business demands (sure they'll be nice and ask you first but you still have to do), endure peak periods or hectic cut-off's... while I'm at this topic, it is also a fact that someone has passed away of a heart attack before on the job! Some young Supervisors I know already have health problems - so not worth it, guys... please think twice. Or expect to lead a slightly unhealthy lifestyle especially if you work late shifts...

9. There are better MNCs out there
RBC brags that it's an 80,000 strong company but they are really big ONLY in Canada, where people are nice and prudent, sure, but they are really slow and behind a lot of their competitors in many ways (brand presence, versatility, global mobility...) If you are looking to learn and grow, look elsewhere. What you will learn here is very limited and of little value to ANY meaningful career in financial services.

10. Job cuts
There have been more than 300 jobs cut in the past few years. Last year's Social Plan in Luxembourg really affected many staff - we always have trainers who come from countries like Luxembourg to train up our staff
in Cyberjaya. Some of them really pitiful - they are told they are going to be made redundant just before they come to Malaysia to conduct training to our teams. So bad for morale and inhuman... this year I heard there will be more cuts in Europe like Switzerland, Luxembourg (again), Italy and maybe Spain/France. So far Malaysia has not been impacted DIRECTLY by job cuts because they are still growing in Cyberjaya (cheap labour mah). But there are a lot of INDIRECT effects like efficiencies - e.g. they will have headcount approved but they never actually hire so that means, more work but no headcount = your hours will stretch longer and more work for you and me. I know a lot of teams really stress and already throw in their letters... Really kesian, supervisors are aware, managers are aware but not everybody listens and acts. Then there are a lot of efficiency related projects like STP (meaning straight through processing), so there will be more automated processing meaning less work/intervention = more boring, click/click/click type work. And once all the STP rates go up, become more efficient, god knows what they will do with the 'spare' headcount...

So, bros and sis, please think twice. I won't wish you bad luck if you join and really want to brave it with a smile, but for your own sake, please look elsewhere first. RBC should be your last resort NEVER your first choice...

Career progression is the worst I have ever seen compared to other companies I worked for... This year most people got 1-2 months bonus, better than last year but really lower than most expected because the business actually did well and should have given more bonus... increment was super minimal this year. definitely cannot match inflation

Such an interesting post above.

Somehow it hurts a little reading them as I take pride on my work. Yes, I am working in RBC Investor & Treasury Services and I do not really agree with the post above.

From my personal view, if you are a person who likes challenges and willing to change for better, the more you should work there. This company has been here in Malaysia for 5 years plus, things are changing and you do not expect everything can be done in one night. We need more people with fun attitude and willing to work to change for a better environment!

No engagement? Not really true, there are so many activities in the past. Recently we just had RBC Amazing Race in Malacca. https://www.facebook.com/media/set/?set=a.6...68351176&type=3
There were countless activities in the past! For me, I think that instead of being passive, why not suggest or plan something to make it more happening?

For career progression, seriously, I do think RBC is better than my previous company (well-known company). I can see more opportunities here if you are willing to work and have good attitudes. If you always complain and hope to get promoted, maybe not so soon. A good leader is not that type of person who sits there and complain, instead they will action and prove that it can be done that way.

I think all departments are playing such an important role and no one should look down upon them. Btw, the previous director from Transaction Management is a long-serving Malaysian with a Degree. This doesn't do it justice at all. All departments are doing way more than that. Even in HR Department. Good point on working extra-hour, however, this is when management try to work things out. Not only management, even any administrator can provide suggestions.

Back then woman stays at home and do house work. People do not expect them to work outside and have higher education than man. It gets better by now. Some people complain that Malaysia is no longer a nice play to stay due to political issues, so they decided to leave and stay in some other country. Fair enough, there are some people who stay and fight for the rights, hoping for a better change. Different issue but almost the same situation, no?

I hope the posts above will reach to the management as well. I think they are open to all comments and suggestions. That is how an organization can improve and become the best place to work.

Last but no least, it might not be the best place to work at for now, but I believe it will be. Because I AM THERE! LOL. Just kidding. If you are a fun person and can work well, YOU ARE ALWAYS WELCOME TO JOIN! There are so much of fun experiences we would like to share and get things right.

Just my 2 cents.

Honestly speaking, i think RBC IS is a good place to work. Joined the company since 2009 as a administrator and left the company in 2013 as a a Manager. It was a good place for career progression. If you were to work in local banks to reach to a supervisor or manager level it could take more than 5 years at least. RBC IS Malaysia is a growing company and with the new business coming over, it creates more career opportunities. Even though i have left for my personal reason, (Not related to work) , i still find RBC IS Malaysia a fun place to work. They do give you freedom, and flexibility . I've got many ex colleagues which have left RBC IS for another local bank and felt regretted after leaving. Obviously the workload could be high, but i guess most of the banking operations are having the same thing, it is just how you manage the work . This is where the process improvement plays an important role in banking operations to improve the efficiency of the work and reduce the workload of employee. All organization are always seeking to improve the productivity, and when the staff has contributed to improve the company performance, RBCIS has always rewarded them. I am saying this as I myself have been awarded the ANNUAL catalyst award (Free Holiday trips) by RBCIS base on my performance. It may not be the best place to work, but it is slowly improving eventually.If you are a Fresh Grads, it is good company to join as a stepping stone .

Btw anyone have any experience that hw long will they take to call and offer u if u success in the previous interview session? Recently went for interview for fund acc position. They told me will get reply in two weeks times, but still no respond at all after that. So I think most probably I failed, but still called them for asking the status to get confirmation. They told me will call me up after checking it, but still no respond. Well, any similar situation here?

I agree and disagree with some of the posts here.

I've been with RBC for 1 1/2 years now, a lot of my close friends have been here for almost 5 years, all from different departments. So they were the ones who told me stories of RBC from the beginning till now.

1. RBC USED to offer high salary, this was when they were still developing; normal for new establishments to build up their company. Now fresh grads are offered around RM2600-2800 basic, allowances up to RM750 depending on shift. Still considered OK for fresh grads.

2. Agreed the turnover is high. The trend now is higher for employees who has been here for <1 year. I knew a person who's been here for 1 month and resigned . Some say younger generations hard to cope with the business, some say other issues. But it all depends on the person, if you like challenges and work smart, this is the place for you. Do not expect to be spoon-fed here

3. Fund Administration/Accounting is torturing. I pity my friends who are fund accountants. They work long hours, tight datelines, sometimes no time for lunch/dinner, heavy workload, etc2. But this depends on which Fund Accounting you are in, some are OK, some are hell. The tough ones are usually the Luxembourg teams. My girlfriend is also a fund accountant, she lost 8kg in her first 5 months. Then she moved to a more stable team, and is much happier there. A wise colleague told me once, "If you want to work in RBC and still have a life, don't be a fund accountant" . Fund accounting turnover is waaayy higher compared to other departments.

4. Career progression totally depends on the person. There are managers here as young as 25-27 years old. Some have been working here for 4-5 years and are still in the same position. I've been here for 1 1/2 years and recently promoted to a senior position. If you do your job properly and excel, its not impossible to be promoted within a year.

5. RBC is still new here in Malaysia compared to other big banks and MNCs. So its totally normal for the company to have a few hiccups here and there. There are times I feel like leaving the company, but there are more times I feel happy and satisfied. If you are a fresh grad, RBC is a good place to start up and build up your resume.

When I passed my resume, it took them 2 hours to get back to me an arranged my 1st interview . The next day I went for the HR interview and then with the specific department a week after. Then after 1 month they called me and confirmed my position. Not sure why they are taking sometime for you maybe the put you under KIV first. Fund accountants are hot position and they need a lot of it.

HI. I just got an offer as a fund accountant servicing Dublin (previously Lux but changed due to headcount they said). Is Dublin hell or a more stable team? And any advice for this newbie? Like working tips, parking, etc.. THANKS!!

1.Singapore
2.London
3.Dublin
4.Luxembourg

1 - ok
4 - tko

Work in that order.

any tips for the interview? my english level is not good. someone help me pls...