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Streamyx Super slow Streamyx today

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prasys
post Jun 17 2008, 11:13 PM

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Its certainly something to do with your phone. Here are my tips

1) Take couple of readings in the morning (say around 4am to 7 am)

2) Take couple of readings in the afternoon (lunch hour or so)

3) Take couple of readings again in evening (or night)

4) Then take one in the wee hours of morning

Compare and em and post it here. We might just find the culprit. The thing changes from time to time. So you better take note. Once we have enough data you may send a complain letter to TM and MCMC so that will fix the issue. BTW its related to your phone line and not streamyx tongue.gif

If possible do one test with spliter on and the other one without (i.e connect the modem directly to the telephone line without using a spliter). Do some basic troubleshooting first.
DavidLMK
post Jun 17 2008, 11:28 PM

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hopefully streamyx better by 2moro
miraged
post Jun 17 2008, 11:44 PM

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QUOTE(prasys @ Jun 17 2008, 11:13 PM)
Its certainly something to do with your phone. Here are my tips

1) Take couple of  readings in the  morning (say around 4am to 7 am)

2) Take couple of  readings in the  afternoon (lunch hour or so)

3) Take couple of readings again in evening (or night)

4) Then take one in the wee hours of morning

Compare and em and post it here. We might just find the culprit. The thing changes from time to time. So you better take note. Once we have enough data you may send a complain letter to TM and MCMC so that will fix the issue. BTW its related to your phone line and not streamyx tongue.gif

If possible do one test with spliter on and the other one without (i.e connect the modem directly to the telephone line without using a spliter). Do some basic troubleshooting first.
*
im goign to skip posting everything here... i'm just gonna give u the skinny of the whole thing

my neighbour is staying 6 doors away from me. he has NO problems surfing. i have massive problems. called streamyx 4 tiems in the span of 1 week - changed ports all the time, flushedns and all the necessary rubbish - imean steps they take u through.

asked me whether i was using splitter said yes - disconnected the splitter (btw, i got 2 extra splitters and tried all of them), went straight - no difference. still slow.
they say ok. change me on another port. still slow. sent tech guy to house, he pick up phone say nothing wrong, and left.

so, i tot hard line is alright, port seemingly changed 4 times, alright. next up. my modem fried (but how come LYN and other local and sg forums i can access? mmmm.... no matter) i got my neighbours dlink modem router which he's using (and it works perfectly alright) and i bring it home. guess what? surprise surprise!!! smile.gif it's also not working.

so....
is it my modem? no
is it my splitter? no
is it my whole garden / area which is screwed up? no (my friend coudl get gmail and youtube in 2 seconds. i took 20 minutes)
is it my phone line? telekom fella say no, modems SND and attenuation says no.


so i ask. what else should i do, and who should i blame? i dont' know (it's rhetorical)

lightonokira
post Jun 17 2008, 11:57 PM

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tonight me perak,kampar

streamyx half speed

dunno why
K for Ketamine
post Jun 18 2008, 12:58 AM

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rapidshare route been throttle again. Now max 80KB/s
surprisingly megaupload free, full speed ahead 150KB/s

Benjo
post Jun 18 2008, 01:04 AM

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my streamyx too very slow....maybe due to a lot of new user.......RM60 unlimited phone + streamyx DL 384

1 new user 384 ....if 100 new user....@#$%^&*()...

thats why its slow...TMNUT...
daimon
post Jun 18 2008, 02:33 AM

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QUOTE(prasys @ Jun 17 2008, 11:13 PM)
Its certainly something to do with your phone. Here are my tips

1) Take couple of  readings in the  morning (say around 4am to 7 am)

2) Take couple of  readings in the  afternoon (lunch hour or so)

3) Take couple of readings again in evening (or night)

4) Then take one in the wee hours of morning

Compare and em and post it here. We might just find the culprit. The thing changes from time to time. So you better take note. Once we have enough data you may send a complain letter to TM and MCMC so that will fix the issue. BTW its related to your phone line and not streamyx tongue.gif

If possible do one test with spliter on and the other one without (i.e connect the modem directly to the telephone line without using a spliter). Do some basic troubleshooting first.
*
Modem Status

Modem Status

Connection Status Connected
Us Rate (Kbps) 512
Ds Rate (Kbps) 1024
US Margin 21
DS Margin 18
Trained Modulation ADSL_G.dmt
LOS Errors 0
DS Line Attenuation 41
US Line Attenuation 23
Peak Cell Rate 1207 cells per sec
CRC Rx Fast 96
CRC Tx Fast 0
CRC Rx Interleaved 0
CRC Tx Interleaved 0
Path Mode Fast Path


DSL Statistics
Near End F4 Loop Back Count 0
Near End F5 Loop Back Count 0

====================

the DS LINE ATTENUATION quite high although is midnight duh rclxub.gif

BUT IT IS SO SMOOTH NOW when surfing eh shocking.gif

why so ah? shocking.gif

my fren from sunway is facing same probs too n im from cheras shocking.gif

but then how ah, ask technician come to change my hse telephone wired? wah, cost alot weh cry.gif

but kinda afraid even after change but problem still exist

and why so many peoples facing the same problem? isit TM NET changed something and affect some of the user like their telephone wired?

This post has been edited by daimon: Jun 18 2008, 05:43 AM
Xtryfe
post Jun 18 2008, 06:18 AM

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I am having the same problem as Dreamsky certain hours of the day the connection is getting throttled. 2am till 12pm very fast 12pm onwards slow. I ping google.com.my, yahoo.com etc. around 230+ but when 12noon 300+. I have called TMnet so many times starting to lose it. They ask me to do the speedometer test which gives me a result of 840+ kbps but when on international links that don't mean anything because slow as hell.

They say international link they don't handle so i ping their stupid tm.net.my so many times till i get request timed out message. Finally some guy phones me saying they upgrading the TM lines or something i was like when you finish this upgrade he said today but no difference yet. Still getting throttled and I'm losing it. I ran Kaspersky anti virus to make sure no virus + used Spyware Terminator to make sure no spyware because TMnet likes to find any excuse to prove your side is the problem.

Also running a firewall Comodo Firewall Pro. Now at 5.57am i am typing this message the net is freaking fast no problems so what the hell is going on. I am also gonna post my ADSL status.

D-Link DSL-520T ADSL Router

Item Downstream Upstream Unit
SNR Margin 31 27 dB

Line Attenuation 17 8 dB

Data Rate 1024 512 kbps

I hope Dreamsky can find a solution so i may apply it or if i find one I'll post it here. My ip range that works for me 60.51.x.x & 60.54.x.x. Ip range that really is bad 60.53.x.x & 124.12.x.x. I cannot get any other ip range and I'm located in Malacca near Manipal College. It's been like this for the last 2weeks+. If anyone knows TMnet is upgrading their line please post it up so i won't keep phoning them and wasting my damn time.

I've basically run out of options and have even emailed their help@tm.com.my with screenshots of their incompetence but haven't got any replies just a guy who said they are upgrading and getting it done today and still the same problem persists.

This post has been edited by Xtryfe: Jun 18 2008, 06:23 AM
Suk
post Jun 18 2008, 06:56 AM

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QUOTE(K for Ketamine @ Jun 18 2008, 12:58 AM)
rapidshare route been throttle again. Now max 80KB/s
surprisingly megaupload free, full speed ahead 150KB/s
*
i have no idea y they keep changing the routing...

They got nth to do ?


any expert can explain ?
MX510
post Jun 18 2008, 08:39 AM

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Pagi nih back to normal speed lah smile.gif already que mkv 4.5gb and 8.5gb on 2 places both are running at full speed. Masuk malam karang those sites are lousy

This post has been edited by MX510: Jun 18 2008, 08:39 AM
daimon
post Jun 18 2008, 10:57 AM

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WITH SPLITTER
6-7AM



Modem Status
Modem Status
Connection Status Connected
Us Rate (Kbps) 512
Ds Rate (Kbps) 1024
US Margin 21
DS Margin 11
Trained Modulation ADSL_G.dmt
LOS Errors 2
DS Line Attenuation 41
US Line Attenuation 23
Peak Cell Rate 1207 cells per sec
CRC Rx Fast 9784
CRC Tx Fast 73
CRC Rx Interleaved 0
CRC Tx Interleaved 0
Path Mode Fast Path

Modem Status
Connection Status Connected
Us Rate (Kbps) 512
Ds Rate (Kbps) 1024
US Margin 21
DS Margin 12
Trained Modulation ADSL_G.dmt
LOS Errors 2
DS Line Attenuation 41
US Line Attenuation 23
Peak Cell Rate 1207 cells per sec
CRC Rx Fast 12407
CRC Tx Fast 78
CRC Rx Interleaved 0
CRC Tx Interleaved 0
Path Mode Fast Path

9-10 AM

Modem Status

Connection Status Connected
Us Rate (Kbps) 512
Ds Rate (Kbps) 1024
US Margin 22
DS Margin 14
Trained Modulation ADSL_G.dmt
LOS Errors 0
DS Line Attenuation 41
US Line Attenuation 23
Peak Cell Rate 1207 cells per sec
CRC Rx Fast 1026
CRC Tx Fast 11
CRC Rx Interleaved 0
CRC Tx Interleaved 0
Path Mode Fast Path



WITH SPLITTER
10AM



Modem Status
Connection Status Connected
Us Rate (Kbps) 512
Ds Rate (Kbps) 1024
US Margin 23
DS Margin 15
Trained Modulation ADSL_G.dmt
LOS Errors 0
DS Line Attenuation 40
US Line Attenuation 23
Peak Cell Rate 1207 cells per sec
CRC Rx Fast 18
CRC Tx Fast 0
CRC Rx Interleaved 0
CRC Tx Interleaved 0
Path Mode Fast Path

This post has been edited by daimon: Jun 18 2008, 11:01 AM
Suk
post Jun 18 2008, 11:11 AM

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not much different.
gsan
post Jun 18 2008, 11:50 AM

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QUOTE(eddyann @ Jun 16 2008, 09:24 PM)
as long as u can see the 2 copper wire of telekom line u can shorted it. the best at the box. its the same size like your splitter but only 1 RJ11 socket only. open the clips u will see black (in my case) telekom wire with its stiff copper. try to short it with metal object. i think somehow i manage to reset the DSLAM  tongue.gif  tongue.gif  not sure though..

be sure u disconnect the modem line or otherwise u might short circuit ur own ADSL by accident. which i assume bad...
*
I just tried the way stated by you but nothing much difference from restart modem. I got snr margin @ 31db when connected, but very fast, it drop to 27db and then fluctuate between 20~25db. after some duration, it keep dropping below 20db. the lowest is 11db but then later raise up and fluctuating.

update:
spent whole morning to test this. all measure in ping, not speed.
IP ShenZhen server HK server Taiwan server
60.50 - 68 72 329
218.111.xx - 216 144 272
60.48 - 235 73 324
219.95 - 67 89 281
218.111.x - 215 68 228
218.208 - 83 87 281

p/s: somehow cant get 218.111.xxx which normally can get, so no result for it. the ping for 218.208 and 219.95 are almost the same, but the speed for 218.208 is far better than 219.95

This post has been edited by gsan: Jun 18 2008, 12:39 PM
ultra78
post Jun 18 2008, 02:51 PM

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last night i download from rapidshare at around 7Kbps..why so slow....my package is 512k.. sad.gif
K for Ketamine
post Jun 18 2008, 03:38 PM

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not sure anyone highlight this b4.

if you feel yr DL speed is slow afternoon, evening only & night, mid-nite is super fast.

Do this test.

try DL any files from ftp.tm.net.my 6hour apart if possible, peak hour (10am-1pm), (6pm-9pm) & super off-peak (4a.m) brows.gif

not matter what time, by right you should get full speed ahead.

if getting full speed with ftp.tm.net.my, that mean yr line been throttle.

if speed is slow, climbing mountain & jump off the cliff, possible related to the TMnet exchange/DSL signal weaken.

above this should simplifies the troubleshooting.
Suk
post Jun 18 2008, 03:58 PM

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yeah, i got the same problem.. usually download at night is faster.

and 60.53.x.x now still can not login msn

prasys
post Jun 18 2008, 05:36 PM

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QUOTE(miraged @ Jun 17 2008, 11:44 PM)
im goign to skip posting everything here... i'm just gonna give u the skinny of the whole thing

my neighbour is staying 6 doors away from me. he has NO problems surfing. i have massive problems. called streamyx 4 tiems in the span of 1 week - changed ports all the time, flushedns and all the necessary rubbish - imean steps they take u through.

asked me whether i was using splitter said yes - disconnected the splitter (btw, i got 2 extra splitters and tried all of them), went straight - no difference. still slow.
they say ok. change me on another port. still slow. sent tech guy to house, he pick up phone say nothing wrong, and left.

so, i tot hard line is alright, port seemingly changed 4 times, alright. next up. my modem fried (but how come LYN and other local and sg forums i can access? mmmm.... no matter) i got my neighbours dlink modem router which he's using (and it works perfectly alright) and i bring it home. guess what? surprise surprise!!! smile.gif it's also not working.

so....
is it my modem? no
is it my splitter? no
is it my whole garden / area which is screwed up? no (my friend coudl get gmail and youtube in 2 seconds. i took 20 minutes)
is it my phone line? telekom fella say no, modems SND and attenuation says no.
so i ask. what else should i do, and who should i blame? i dont' know (it's rhetorical)
*
Wow. Its mysterious. I am not sure why such case explains. This goes for Xtryfe as well. Well during off-peak times , certainly it would be faster !

QUOTE(daimon @ Jun 18 2008, 02:33 AM)
Modem Status

the DS LINE ATTENUATION quite high although is midnight duh  rclxub.gif

BUT IT IS SO SMOOTH NOW when surfing eh shocking.gif 

why so ah? shocking.gif

my fren from sunway is facing same probs too n im from cheras shocking.gif

but then how ah, ask technician come to change my hse telephone wired? wah, cost alot weh cry.gif

but kinda afraid even after change but problem still exist

and why so many peoples facing the same problem? isit TM NET changed something and affect some of the user like their telephone wired?
*
Usually connection will be fast during the night time and in the wee hours of the morning as less users will be using it for streamyx. Maybe the night lurkers thats about it. Your line attenuation is still bad and it needs to be resolved ASAP. Try calling Telekom up and let them check your line. If they say they need some repairs ask them how much and things like that. Your other option is would be to opt for a wireless broadband. Your line clearly has lots of noises !

gsan
post Jun 18 2008, 08:01 PM

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finally I found that what make my snr margin fluctuate all the times. when I connect the phone line from the socket to the modem directly, the snr margin only fluctuate between 26~27. but when I connect back to the sliptter, the problem happened. but I dont think is the sliptter faulty since I got another spare sliptter to backup, and still same. any other solution?
daimon
post Jun 18 2008, 08:19 PM

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QUOTE(prasys @ Jun 18 2008, 05:36 PM)
Wow. Its mysterious. I am not sure why such case explains. This goes for Xtryfe as well. Well during off-peak times , certainly it would be faster !
Usually connection will be fast during the night time and in the wee hours of the morning as less users will be using it for streamyx. Maybe the night lurkers thats about it. Your line attenuation is still bad and it needs to be resolved ASAP. Try calling Telekom up and let them check your line. If they say they need some repairs ask them how much and things like that. Your other option is would be to opt for a wireless broadband. Your line clearly has lots of noises !
*
think is the telephone line problem.... coz they are old enuf rclxub.gif

the attenuation will show what figure normally if the line is good? laugh.gif

This post has been edited by daimon: Jun 18 2008, 08:24 PM
Xtryfe
post Jun 18 2008, 09:07 PM

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Prasys did u mean my line attenuation is bad or someone else. I do agree with you at night and wee hours in the morning the net should be faster because less people logged on but before 24/7 i never had a problem getting a stable speed no matter the time of day. Also radio stations i used to listen to on live365 now it's choppy as hell.

Dreamsky is your connection still having the problems i stated in my post earlier.

I still can't listen to my radio stations which is frustrating but i will try to listen to it when my connection is at it's best and see maybe it's the radio stations fault. I just hope they resolve this issue or Prasys can i ask them to open more ip ranges for me. I want to know if TMnet will change my port so i might get better results.

I just hate it when everything was fine 24/7 TMnet gets itchy and has to meddle with my connection and screw it up why the hell can't they go attack you Prasys and leave me be hahaha.

I tested my speed on this site www.speakeasy.net/speedtest/

Seattle, WA 481 download speed.

Washington, DC 375 download speed Omfg before always 800+ stable.

Of cause at midnight/morning when i check it all of them are 800+ to 900+ LOL sob.

Thanks and take care.

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